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Pinnacle Nissan
Scottsdale, AZ
1,220 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,220 reviews
December 23, 2016
definitely buy your next car at Pinnacle Nissan! Jeffrey Miller was an amazing sales associate, he managed to get me the exact brand new 2016 Nissan Murano I wanted even thought it was from a differe Jeffrey Miller was an amazing sales associate, he managed to get me the exact brand new 2016 Nissan Murano I wanted even thought it was from a different Nissan dealer 30+ miles away and at an amazing price. Even thought there was a problem with the Murano sunroof originally, service fixed it promptly which giving me a loaner vehicle for the time being and Jimi at the service department was super nice and phoned with updates nearly everyday. It was a A+ experience all around, kuddos to Jeffery Miller, Matt Cerreta and Pinnacle Nissan! More
by Robgodridge
Employees Worked With
Jeffrey Miller
December 21, 2016
Excellent service!!! I bought my car from this dealership in 2013 and even now every time I go there for servicing I get extremely great service. Staff is very knowledgeab I bought my car from this dealership in 2013 and even now every time I go there for servicing I get extremely great service. Staff is very knowledgeable and they go above and beyond to ensure customer satisfaction. Very courteous and respectful. My experience with Noel has been exceptional and I look forward to many more years of partnership. More
by Sam
Employees Worked With
Noel Estrada
December 13, 2016
Car buying Extremely knowledgeable, no pressure to buy We had an awesome experience and would highly recommend them to anyone who is looking to purchase a new v Extremely knowledgeable, no pressure to buy We had an awesome experience and would highly recommend them to anyone who is looking to purchase a new vehicle Thank you pinnacle Nissan👍 More
by SkyeB
Employees Worked With
David
December 06, 2016
The Best!!! Michael & Ricky (sales) went above and beyond to help me purchase a new vehicle! I would definitely recommend Pinnacle Nissan to all my family and fri Michael & Ricky (sales) went above and beyond to help me purchase a new vehicle! I would definitely recommend Pinnacle Nissan to all my family and friends. Great service! Thanks guys!!! More
by QueenWigTx
Employees Worked With
Michael Galindo, Ricky Colter
December 04, 2016
Unhappy customer We bought a Nissan Altima 2013. Today we went back for the 2012 Hyundai Veracruz, after calling and making an appointment to see it. The salesman Edga We bought a Nissan Altima 2013. Today we went back for the 2012 Hyundai Veracruz, after calling and making an appointment to see it. The salesman Edgar Bustillos called us to confirm the time to see the car. When we were there he required DL and documents. After 35 minutes his boss said the car was sold. If the Dealer called us why didn't they tell us the car was sold? We spent 76 minutes round trip getting there! That was not professional way to treat a customer. I will never go to back this place. It is a fraudulent activity to approach customers this way and I don't recommend this dealer to anybody. More
by Unhappy customer
Employees Worked With
Edgar Bustillos and his boss
December 03, 2016
Michael sales and Henry in finance awesome I just purchased a new Maxima from Pinnacle Nissan. Hesitated because previous experiences. I really can say the whole store is awesome. But for one i I just purchased a new Maxima from Pinnacle Nissan. Hesitated because previous experiences. I really can say the whole store is awesome. But for one individual Mike my sales he has been the best I have ever had. Great guy and awesome person give him a big raise. Also Henry in finance he's awesome also. Thank you Pinnacle for getting my dream car. More
by Sexy Maxy
Employees Worked With
Michael & Henry
December 02, 2016
Walked in and out with a great deal and car within an hour! Ric, Nick and Chester were all wonderful. They heard my needs and got me the best deal in record time. Highly recommend these guys! Great price and gr Ric, Nick and Chester were all wonderful. They heard my needs and got me the best deal in record time. Highly recommend these guys! Great price and great service! More
by Happygirl
Employees Worked With
Nick, Ric, Chester.
December 01, 2016
Top notch dealership; Great sales experience Our family purchased a Nissan Pathfinder. We test drove several vehicles and came back the next day to make the actual purchase. We hang on to our ca Our family purchased a Nissan Pathfinder. We test drove several vehicles and came back the next day to make the actual purchase. We hang on to our cars for ten or more years so this was a big decision for us. . We couldn't have been more pleased with the help, friendliness, and professionalism our salesman, David Reznick, gave us. Buying a car was painless and fast. We have several teenagers and plan to come back when it's time to buy another car. Thanks for the excellent service and follow up after the purchase to make sure we are enjoying our new car. More
by Carchick1
Employees Worked With
David Reznick
November 27, 2016
Great Salesperson Our salesman Michael Galindo made the car leasing/buying experience painless. He was fun to work with, never pushy. He had everything ready when we ar Our salesman Michael Galindo made the car leasing/buying experience painless. He was fun to work with, never pushy. He had everything ready when we arrived at the dealership for the car I had picked out on their site. We were out the door with our new Rouge in 1.5 hours. Michael worked hard to accomidate out hectic schedules. I have already recomended him to friends and family. More
by Stephager
Employees Worked With
Michael Galindo
November 25, 2016
Great experience Bought two cars from here this year and extremely happy. Denise Jones is top notch. Great working with her and would highly recommend her and the de Bought two cars from here this year and extremely happy. Denise Jones is top notch. Great working with her and would highly recommend her and the dealership More
by rocketaz
Employees Worked With
Denise Jones
