Pinnacle Nissan | Page 8

Customer service is always great & friendly. Service is good & timely. I had to reschedule 2 times & was a very easy process. Service is good & timely. I had to reschedule 2 times & was a very easy process. More

Wes Auer is a well to do and fine addition to the service desk. He made sure to keep things up-to-date, easy to understand and worked with me throughout the multiple different hoops that I have during my tim desk. He made sure to keep things up-to-date, easy to understand and worked with me throughout the multiple different hoops that I have during my time. He is a pinnacle of what worker should be and I expect all of my service needs to be through Wes going forward More

Wes Auer definitely saved us some grief, some money and from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took ca from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took care of business with a smile on his face. I’d recommend Wes for any future service based issue as well as in general. More

The follow up from the sales team to get me into a car took awhile on my end but it was worth the ground work. I love my new used Subaru. took awhile on my end but it was worth the ground work. I love my new used Subaru. More

I arrived at 7:00 AM for an oil and filter change. Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the Check the service light going on and off randomly? Service technician said the shock absorbers needed replacement! I could only afford to replace the rear one because the front 2 cost$ 1200. I didn’t expect a $2000.00 bill when I came in for a simple oil change. I OKAYED for the rear shocks only. I was not informed that it would be 7 hours later that this was completed. I was not offered a ride or loaner vehicle as I had things to take care of that day. ( It was my Birthday ) I could have left it the whole day and returned the next day. At 12:00 I had to find your service person to see why I was waiting so long?It would have been nice if you could have a complementary wash. I was given a $ 100.00 discount per the coupon, Nothing else??? I use Nissan exclusively. It’s been a great truck. I know it is wearing but loyalty can run thin. I feel I was left out of the loop. Poor communication on time and charges!!! More

Did a decent job, but I think there could have been more incentive and or add ons for such an easy customer. incentive and or add ons for such an easy customer. More

Efficient, excellent professional experience. Service was on time and the staff were courteous and helpful. Service was on time and the staff were courteous and helpful. More

I’ve been going to Pinnacle Nissan for a decade, now, and they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! they’ve always taken excellent care of me. Joey, Wes, and the rest of the service team are rockstars for sure! More

Not the fastest, but the service is always good and done right. And the waiting area is nice also. right. And the waiting area is nice also. More

Service personnel at Pinnacle Nissan is always friendly, reliable, prompt, and informative. Thank you, as usual! reliable, prompt, and informative. Thank you, as usual! More