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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,280 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,280 reviews

February 11, 2025

My experience is only with the service department. They were very professional. They were able to schedule me quickly at a time most convenient to me. Shout out to Billy for all the help and going More

by MNICHOLS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 12, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with our service department. Billy truly embodies our commitment to excellent customer service. We appreciate your shout-out and look forward to serving you again!

February 11, 2025

very professional very helpful with problem I encountered after the sale even help me look for a while that I’ve lost within my vehicle Devon although he was new Knew where to go And ask questions of his sup More

by Kendra McNellye Mattox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Pinnacle Nissan responded

Kendra, thank you for your fantastic review! We’re thrilled to hear you had a pleasant experience with Devon and our team. Your satisfaction is our priority, and we’re glad we could assist you. We appreciate your support and look forward to serving you again!

February 10, 2025

We had an issue that needed attention and we had faultless service from the team ! More

by jason.careless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Feb 11, 2025 -

Pinnacle Nissan responded

Jason, thank you for your fantastic review! We're thrilled to hear that our team provided you with excellent service. Your satisfaction means a lot to us, and we're always here to help with any issues. Looking forward to serving you again!

February 10, 2025

Service was completed in less time than anticipated. Very pleased with how I was treated by Service Rep Billy. More

by joanpoladian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 11, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review, Joan! We're thrilled to hear that you had a great experience with Billy and that we exceeded your time expectations. We appreciate your support and look forward to serving you again!

February 10, 2025

I recommend Pinnacle Nissan dealership. Great service! Ask for Alonso! Thank you Alonso for your service! More

by SOUMIA.ELAIDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Alonso at Pinnacle Nissan. Your recommendation means a lot to us, and we look forward to serving you again!

February 10, 2025

Great experience in and out. Finance was easy. Sam and Corey very wonderful Highly recommend!! More

by TLEITCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Sam and Corey. Our team loves making the finance process smooth and enjoyable. We appreciate your recommendation and look forward to serving you again!

February 09, 2025

It went smoothly, it would be nice though if Nissan had a shuttle service to Enterprise leasing and back. More

by Kenlow
Recommend Dealer
Yes
Employees Worked With
Dan in Service
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear your experience went smoothly. Your suggestion about a shuttle service is valuable and we'll definitely consider it as we strive to enhance our customer experience. We appreciate your input and support!

February 09, 2025

Very friendly And made sure the service is explained correctly. I enjoyed the Customer Service More

by toolmaker602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon from the Service Dept.
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Feb 10, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. Providing clear and friendly service is our priority, and it’s wonderful to know you enjoyed it. We look forward to serving you again!

February 09, 2025

Very good. Service completed in a couple of hours. I was notified a long the way. More

by SC0TTE6O99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the Service Dept.
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience and appreciated our timely updates. Your satisfaction is our priority, and we look forward to serving you again soon!

February 09, 2025

Service was amazing and prompt. Even for a walk in customer. Got me in and out. More

by DLOERZEL1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Ferreri
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Feb 10, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our prompt service, especially as a walk-in. We look forward to welcoming you back again soon!

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