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Pinnacle Nissan
Scottsdale, AZ
1,280 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,280 reviews
February 13, 2025
Went out of their way to make us feel comfortable. Very helpful without the pressure that you feel at many dealerships Very helpful without the pressure that you feel at many dealerships More
by deshe1086
Verified Customer
February 12, 2025
Why is fifteen words required ro say they did a good job kn time and for the price promised. kn time and for the price promised. More
by Kbr
Employees Worked With
February 12, 2025
Good service and waiting room has everything I need. Can get work done while I wait. Can get work done while I wait. More
by Tony D
Employees Worked With
February 12, 2025
I've generally had a good experience with a SRS system wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ wire harness replacement under warranty, replacing damaged control arms, etc. This past service something was misdiagnosed and I paid for a $400+ part not including labor. After more diagnosis the true cause was determined and fixed (under no extra labor cost, to their credit). Unfortunately I did have to go back and forth to get any sort of compensation for the unnecessary new part. I had kept the old part so I came to them with two options I preferred, both where I still pay the labor charges: 1) they put back the old part and take the new one 2) they comp the new part. They would not budge beyond future service credit for the cost of that part. A lackluster response. After that service credit is gone I'll likely consider other places now. 4 stars instead of lower because they did provide a good experience in the past, otherwise this would be a 2 or 3. More
by David
Employees Worked With
Joey Johnson, Eddie
February 11, 2025
Moses was very informative and helpful throughout the whole process. I felt as though he really cared and wanted me to find a vehicle that fit my needs. Would recommend this dealership to my friends and whole process. I felt as though he really cared and wanted me to find a vehicle that fit my needs. Would recommend this dealership to my friends and family. More
by adrianasolarez
Employees Worked With
Moses Monclova
February 11, 2025
Always great service. Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add Very friendly people and I get back a very clean car. Since I am very satisfied with this dealership and their staff, I have nothing else to add More
by AXELGLAGO
Employees Worked With
Wes
