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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,183 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,183 reviews

January 16, 2025

Walked out of the finance room two separate times. Feel free to look up the video footage. I know you guys have it on camera More

by phanson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark smith
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Jan 17, 2025 -

Pinnacle Nissan responded

We strive to provide attentive and seamless service to all of our customers, and your comments are important for us to improve. We would like to learn more about your experience and make things right. Please feel free to reach out to us at 480-339-7780 so that we can address your concerns directly.

January 16, 2025

Wes has been instrumental at helping me with my paint claim for my 2023 Altima. Great service center for all my cars needs. More

by MICHAEL.G1ADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 17, 2025 -

Pinnacle Nissan responded

Michael, we’re thrilled to hear about your positive experience with Wes and our service center! Your satisfaction is our top priority, and we’re glad we could assist you with your paint claim. Thank you for choosing us for your car needs!

January 16, 2025

Our service was quick and easy. Show room was clean. And employees were pleasant. Thanks More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Pinnacle Nissan responded

Barb, we're thrilled to hear you had such a positive experience! Our team works hard to ensure everything runs smoothly, and it's great to know you appreciated our efforts. Thank you for your kind words!

January 16, 2025

The customer service team was very nice, helpful, fast & understanding. They were also very professional in finding out what was the problem & giving me options in how to resolve the problem. More

by HOTCOCO_575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Jan 16, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our customer service team. Your feedback motivates us to keep providing top-notch support. If you need anything else, we're here for you!

January 15, 2025

Efficient, professional service. Everything was well explained. Pleasant customer waiting area with fresh, hot coffee!! More

by DONNAJPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Jan 16, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Donna! We're thrilled to hear you had a great experience with our service and enjoyed the coffee. Your satisfaction is our priority, and we appreciate your positive feedback!

January 13, 2025

They handled my exterior Zaktek application promptly and sent me on my way. Good job. More

by RWMIHALIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with your Zaktek application. Our team always strives for prompt service, and we appreciate your positive feedback. Looking forward to assisting you again in the future!

January 13, 2025

The dealership was good on keeping you updated on the vehicle i wanted to purchase. More

by nateruppert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josey
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Jan 14, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you appreciated our communication throughout your vehicle purchasing process. Your experience is important to us, and we’re always looking to improve. If there's anything else we can do to earn that fifth star, let us know!

January 13, 2025

The employees were very nice and polite and helpful. I am from Nebraska and just brought my sons car there had a great experience Thank you More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 14, 2025 -

Pinnacle Nissan responded

Liz, we’re thrilled to hear you had a great experience with our team! We always aim to provide friendly and helpful service. Thank you for sharing your positive feedback, and we hope to assist you again in the future! Safe travels back to Nebraska!

January 12, 2025

Eddies is amazing! Thank you so much! I appreciate your willingness to help and communicating. More

by GMK850195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie. Service Department.
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful review! We're so glad to hear that Eddie provided you with excellent service and communication. We truly appreciate your kind words and look forward to assisting you again in the future!

January 12, 2025

Jordan took my call, got me in right away. They washed my car and we're very careful with the inside by protecting it with a seat cover and paper down on the floor mat. Turn around was quick. More

by justmegrandmajolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that Jordan was able to assist you quickly and that our team took extra care with your car, ensuring it was protected during service. We truly appreciate your trust and look forward to providing you with great service again in the future!

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