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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,280 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,280 reviews

February 18, 2025

Never received print out of car's condition after oil and filter service with topping off fluids and tire rotation. Also, car was not washed when it was requested. More

by Ruth Aiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 19, 2025 -

Pinnacle Nissan responded

We understand how important these details are, and we will make sure to address this going forward. We strive to meet our customers' expectations. If you'd like to discuss this further or if there’s anything else we can do to assist, please don’t hesitate to contact Anna Algiene, our Service Director, at 480-339-7780.

February 17, 2025

Very prompt and courteous service. The wait time was within the estimated time provided and the car wash was the best! More

by JELLY.BELLIDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Feb 18, 2025 -

Pinnacle Nissan responded

Thank yoU! We’re thrilled to hear you had a great experience with our service. Our team works hard to ensure promptness and quality, and it’s wonderful to know you loved the car wash. We appreciate your support and look forward to serving you again!

February 17, 2025

Attentive . Good service! Good value for your money 💰! Good resource and actively wants return business! More

by BACONSTEVE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Silversmith and Josie Green
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Feb 18, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. Our team works hard to provide excellent service and value, and your feedback means a lot. We look forward to welcoming you back soon!

February 16, 2025

Great job I really appreciate your honesty. All it was wrong with my negative battery post was loose instead of fixing the part that I requested. More

by BILLYROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edd
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks, Billy! We’re thrilled to hear you appreciated our honesty. It’s our goal to provide accurate solutions, and we’re glad we could resolve your battery issue efficiently. Your feedback really motivates our team!

February 16, 2025

Wes is the best of the best. He is very helpful and understands the situation. We need more like him. Keep up the good work. I am a forever loyal customer. More

by Lady P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Wes. Our team works hard to provide the best service, and it’s wonderful to know we’ve earned your loyalty. We appreciate your support!

February 15, 2025

Great service team here! Joey is the best and looks out for your needs. Thank you Pinnacle! More

by Cadillac Galante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Joey and our service team. Your satisfaction means a lot to us, and we appreciate your kind words about Pinnacle!

February 14, 2025

Very pleasant atmosphere in waiting area. Vehicle was ready in a timely manner and washed as promised. Service advisor listened & explained what was being done & cost up front . More

by dodge4x42500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our atmosphere and prompt service. Our team always aims to keep communication clear, so it's great to know you felt informed. We look forward to welcoming you back!

February 14, 2025

Had a good service appointment with Pinnaacle Nissan as this is the dealsr I purchased my vehicle from More

by yeahlow67
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience! We're glad to hear you had a good service appointment with us. We appreciate your feedback and look forward to continuing to provide great service for you in the future!

February 14, 2025

Eddie was my service writer and I really thought he was excellent! Very communicative and convenient getting my vehicle checked in and completed quickly. More

by Patrick077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez 5*s
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Patrick! We’re thrilled to hear that Eddie provided excellent service and made the process smooth for you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

February 14, 2025

I had a prompt, courteous service appointment for paint protection re-application with an accommodating, clean, and comfortable waiting lounge. More

by jiskandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
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Feb 17, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our service and enjoyed the waiting lounge. Your satisfaction is our priority, and we appreciate your kind words!

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