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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
968 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 968 reviews

November 15, 2024

Matt Duffy was great, he helped my daughter get her 1st car in her name! More

by ktmbrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
matt duffy
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Nov 18, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Matt Duffy made your daughter’s first car purchase a great experience. Helping families achieve their goals is what we strive for. Enjoy the new ride!

November 15, 2024

Excellent service agent, timely repairs quite pricey. Excellent automated phone system Billy was very helpful More

by johndswartz1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Pinnacle Nissan responded

Hi John, we appreciate your feedback! We're glad to hear you had a positive experience with our service and that Billy was able to help you. We continually strive to improve, so your thoughts on pricing are valuable. Thank you for choosing us!

November 15, 2024

The dealership had my truck serviced and ready to go in no time. Even washed it. More

by VINNYZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Pinnacle Nissan responded

Thanks, Vinny! We're thrilled to hear you had a great experience with our service team. We always aim to get you back on the road quickly and with a clean truck. Your satisfaction is our priority!

November 15, 2024

The service department is excellent Friendly and courteous. If the SALES department was 1/10 as good as the service department you would have a great dealership More

by ANTHONYVACCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 21, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 14, 2024

Needed to replace a key fob. We tried getting it repaired or replaced with other places and was told we couldn’t because it was under a recall. When we purchased the car we wer More

by SHANEHFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2024

Eddy was awesome and very helpful I appreciated his excellent communication and customer service skills. Excellent candidate for promotion! More

by DOWNINGROBERT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy - Service
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Nov 15, 2024 -

Pinnacle Nissan responded

Downingrobert68, we're so glad that we were able to go above and beyond your expectations!

November 14, 2024

I needed basic service. Oil change etc. Brakes were recommended for replacement last visit. Wes helped me. We reviewed past recommendations and asked he have techs inspect f More

by smurlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Pinnacle Nissan responded

Hi Smurlaw, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 14, 2024

Very organized and seamless operation with a comfortable waiting area to relax in during service More

by ECASE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 15, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you enjoyed our organized operation and comfortable waiting area. Your satisfaction is our priority, and we look forward to providing you with excellent service again soon!

November 14, 2024

Clean & efficient felt ver comfortable leaving my vehicle with them. I look forward to having them in mind for any future vehicle needs. More

by JSTRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeStefano
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Nov 15, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you had a clean and efficient experience with us. Your trust means a lot, and we look forward to being your go-to for any future vehicle needs. Safe travels!

November 14, 2024

Jordan was my service advisor. He was friendly, experienced and knowledgeable. Not pushing for services that can be held off for another time. He gave me a ball park time factor w More

by SENSIBL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten?
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Nov 15, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear about your positive experience with Jordan. Our team strives to provide friendly and transparent service, and it’s great to know we hit the mark. Your feedback motivates us to keep delivering the best for our customers!

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