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Pinnacle Nissan

Scottsdale, AZ

4.6
1,311 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,311 reviews

October 14, 2024

Billy is my service man and does a great job making sure I know all services that need to be addressed. More

by msloyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Oct 15, 2024 -

Pinnacle Nissan responded

Thanks for sharing your experience, msloyd1! We're thrilled to hear that Billy is providing excellent service and keeping you informed. Your satisfaction is our priority, and we appreciate your support!

Oct 18, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

I loved the energy and professionalism with everyone that helped us. I left very happy with this experience and amazed at how they were able to help. More

by lolapamatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwione Cobb, Mark
Oct 15, 2024 -

Pinnacle Nissan responded

Hi Lola, we’re thrilled to hear you had such a positive experience! Our team strives for high energy and professionalism, so it’s fantastic to know it resonated with you. Thanks for sharing your feedback! We look forward to seeing you again soon.

Oct 18, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 13, 2024

Great service. Took a while but I got a great deal on an oil change More

by QUANTUMSTARSSONG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Westin Auer
Oct 14, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you enjoyed our service and got a fantastic deal. We appreciate your patience, and we’re always here to help keep your vehicle running smoothly. Looking forward to seeing you again!

Oct 18, 2024 -

Pinnacle Nissan responded

Hi Quantumstarssong01, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 13, 2024

Appreciate their concern taking care of the Volkswagen Tigua and myself. Friendly and pleasant service. No complaints or issues. Recommend outstanding dealer service. More

by mcksbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes was great and accommodating
Oct 14, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team while taking care of your Volkswagen Tiguan. Your recommendation means a lot to us. We're here whenever you need us!

October 13, 2024

Professional,and clear about charges. Did the work they said needed to be done. Thank you. More

by DJPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king.
Oct 14, 2024 -

Pinnacle Nissan responded

Thanks! We appreciate your positive feedback and are glad to hear you found our services professional and transparent. It's our goal to deliver quality work, and your satisfaction means a lot to us!

October 13, 2024

Good car buying experience, Everyone at the dealership was nice. My salesperson made everything, very pleasantly. More

by KSBEGAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 14, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled you had such a positive car buying experience. Our team takes pride in making the process enjoyable, and we appreciate your kind words about our staff. Enjoy your new ride!

October 13, 2024

We worked with Ayden and he was phenomenal. I had previously been so disgusted with car dealerships and sales people, Ayden was so personable he allowed me to put my guard down. He helped me se More

by krayella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayden Lopez and Stephen Sanchez
Oct 14, 2024 -

Pinnacle Nissan responded

Thank you, Krayella! We're thrilled to hear about your fantastic experience with Ayden and Stephen. Our team is dedicated to making the car-buying process enjoyable, and it’s great to know we hit the mark. Enjoy your beautiful new car, and we appreciate your recommendation!

October 13, 2024

They were very knowledgeable, friendly and worked hard to get to the price I was looking for in my budget More

by mpatruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis
Oct 18, 2024 -

Pinnacle Nissan responded

Mpatruno, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 12, 2024

Truck was ready when promised Jordan great service rep could use better amenities in your waiting area More

by ST17001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 14, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that your truck was ready on time and that Jordan provided great service. We appreciate your feedback about the waiting area and will look into improving that for our customers. Safe travels!

October 12, 2024

Sales staff is horrific, but the service center is wonderful and honest. Easy to schedule, competitive pricing, and low pressure More

by MARTINEZ.ALICIA.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 14, 2024 -

Pinnacle Nissan responded

Alicia, we appreciate your feedback! We're thrilled to hear about your positive experience with our service center. Your insights on the sales staff are noted, and we’re committed to improving. Thank you for taking the time to share your thoughts!

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