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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,312 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,311 reviews

October 16, 2024

Oh ya oh ya oh ya oh ya oh oh Yaya oh baby ya ya More

by JOEY.APEXFOAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, joey, jersey
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Oct 25, 2024 -

Pinnacle Nissan responded

Joey.apexfoam, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 16, 2024

Relieved good service , reasonable rates for maintenance. Coffee was available. Car wash was conducted. Good service. More

by HARLIN.BENALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Oct 21, 2024 -

Pinnacle Nissan responded

We're pleased to hear that you received good service and found our maintenance rates reasonable. It's great to know that you enjoyed the available coffee and appreciated the car wash as well. If you have any further questions or need additional assistance, please contact Anna Algiene at 480-339-7780 at your earliest convenience.

October 15, 2024

Too long a wait for an oil change and ver distracted lead tech for account More

by NISSSAN7272401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes
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Oct 25, 2024 -

Pinnacle Nissan responded

Nisssan7272401, thank you for taking the time to leave us feedback about your experience with us.

October 15, 2024

Service advisor is very good but my car still shaking and vibrating. Knowing my car has warranty bought it as a certified preown but did not know that I have to pay for changing its carbin filter and extra s More

by MIK CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John destefano, 10 for rating
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Oct 16, 2024 -

Pinnacle Nissan responded

We're glad to hear that you had a positive experience with our service advisor, but we understand your concern about your car's ongoing shaking and vibration. As for the maintenance, we realize that unexpected costs, such as the carbon filter replacement, can be frustrating, especially when it comes to certified pre-owned vehicles. Please reach out to Tim Scully at 480-424-5837 at your earliest convenience so we can discuss your situation further

Oct 17, 2024 -

Pinnacle Nissan responded

Mik Cruz, we regret to hear that you had this experience with us.

October 15, 2024

Jordan and Brad were incredibly helpful. This is the only place I bring my vehicles for alignments and such. They are true professionals and always make sure my needs are met. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Brad
Report | Print
Oct 15, 2024 -

Pinnacle Nissan responded

Thanks for the amazing feedback, Taylor! We’re thrilled to hear that Jordan and Brad provided you with top-notch service. Our team takes great pride in ensuring all your vehicle needs are met. Looking forward to seeing you again soon!

October 15, 2024

Service Wes made the entire experience great through thorough and precise communication, and customer-focused communication skills. More

by douglas.oberhamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 15, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Douglas! We're thrilled to hear that Wes provided you with such a positive experience through effective communication. We strive to keep our customer focus strong and appreciate you sharing your thoughts!

October 15, 2024

Amazing staff! Dealership is very clean and welcoming. It was easy to approach someone with questions. Any questions we had was easily answered. More

by erica.squires25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josephine
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Oct 15, 2024 -

Pinnacle Nissan responded

Thanks for your wonderful feedback, Erica! We're thrilled to hear you had a great experience with our staff and found the dealership welcoming. We pride ourselves on being approachable and informative, so it’s fantastic to know we met your expectations. We look forward to seeing you again!

October 15, 2024

From the online scheduling to the comfy waiting area with coffee to the clear and helpful communication, this was a very pleasant service experience! More

by BETSYLEEUWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
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Oct 15, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you enjoyed your experience, from the online scheduling to the cozy waiting area. Our team strives to provide excellent service, and your feedback means a lot to us. Looking forward to seeing you again soon!

October 15, 2024

Enjoy the dealership’s up front prices and honest trade in value. I also enjoy the ease of service for maintenance on my vehicle. More

by ROANNCARMELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 15, 2024 -

Pinnacle Nissan responded

Roann, we’re thrilled to hear you appreciate our transparent pricing and honest trade-in values! It’s great to know that our maintenance services make your experience seamless. Thank you for your fantastic feedback!

October 15, 2024

Wes Auer is great at his job. He goes out of his way to keep me informed and to provide professional advice about caring for my car. More

by rbecherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Oct 15, 2024 -

Pinnacle Nissan responded

We're thrilled to hear that Wes has made such a positive impact. His commitment to keeping you informed and providing expert advice is what we strive for. We appreciate your feedback and support!

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