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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,301 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our ...
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Today: 8:00 AM - 9:00 PM Closed Now
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,301 reviews

October 21, 2024

Received great service through the service advisor. Very knowledgeable and very helpful. He answered all my questions accordingly. More

by Invest509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a positive experience with our service advisor. Providing knowledgeable and helpful service is our priority, and your feedback truly motivates us. Looking forward to serving you again!

October 21, 2024

I appreciated the efficiency and professionalism I experienced with everyone I came into contact with during my buying experience. Even though I have utilized this dealership before, this was the typ More

by MATT.KRUSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Geddes, Cory, someone from finance.
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Oct 22, 2024 -

Pinnacle Nissan responded

Matt, thank you for sharing your positive experience! We're thrilled to hear that our team's efficiency and professionalism made such an impact. We look forward to welcoming you back for your next car purchase!

October 20, 2024

poor customer servuce - missed dates - cost higher then quoted - naggged about buying a new vehicle contsantly. Off color comments aqbout politics More

by BHT3ENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
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Oct 22, 2024 -

Pinnacle Nissan responded

We sincerely regret that your experience did not meet your expectations, especially regarding the missed dates and unexpected costs. It's important to us that our customers feel respected and valued, and we apologize if you felt otherwise, particularly with the comments you mentioned. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

More
October 20, 2024

I was very disappointed at the outcome. Having to replace a leaking fuel tank that was missed the first time. I think Nissan should step to the plate and replace. More

by REBOWMAN1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
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Oct 22, 2024 -

Pinnacle Nissan responded

We understand how frustrating it can be to deal with unexpected issues like a leaking fuel tank, especially after an initial inspection. Your feedback is valuable, and we take your concerns seriously. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 20, 2024

The sales department was available to answer questions and worked with us on complete two purchases. More

by bkrasowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Turcott, Max, Johnathan
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We're glad to hear our sales team was helpful during your purchasing process. Your experience is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

October 20, 2024

Pinnacle Nissan is a great dealer where i take my car’s every time,nice people,good atmosphere. More

by diarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferary
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you enjoy your visits and appreciate our team's atmosphere. Your satisfaction means a lot to us, and we look forward to seeing you again soon!

October 20, 2024

The service was excellent and fast. Friendly. The waiting area is nice and clean. Love the snacks too. More

by jackie7299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Jackie! We're thrilled to hear you enjoyed the service and our cozy waiting area. Our team works hard to make your experience great, and it’s wonderful to know you loved the snacks too! We look forward to seeing you again soon!

October 20, 2024

Big shout to John Destefano for providing an excellent service. Friendly and respectful and helpful to customer’s needs. More

by gab2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with John. Our team is dedicated to providing top-notch service, and it’s great to know that it made an impact. We appreciate your support and look forward to serving you again!

October 20, 2024

Services booked were completed very quickly and the car looked great after its ZakTec update. Staff were friendly and efficient. More

by MTOMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our quick service and that your car looks great after the ZakTec update. Our team works hard to provide a friendly and efficient experience, and your feedback means a lot to us!

October 20, 2024

Great, fast, service . Our service advisor was very knowledgeable and helpful and kept us informed about the progress of our service. More

by JOSEPH.xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Joseph, thank you for your fantastic review! We're thrilled to hear you had a great experience with our service advisor. Keeping you informed is our priority, and we appreciate your recognition of our team's efforts. Looking forward to serving you again!

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