Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,318 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our ...
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,318 reviews

November 05, 2024

Can’t trust a service manager on what’s actually necessary for service. Went in for an oil change and once again come out with a huge bill. More

by Kurthc56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Pinnacle Nissan responded

We understand how important it is to trust the service recommendations you receive, and we’re sorry to hear that you feel your recent visit didn’t meet your expectations. We want to make sure that every service is clearly explained and that you only receive what’s necessary. If you’d like to discuss this further or have any questions about the services performed, please feel free to reach out to Anna Algiene at 480-339-7780.

More
November 04, 2024

I use this dealership to service my car exclusively! Why? Everyone is so nice and professional. I’m treated well and they always wash my car! They also keep me apprised of any and everything my car may More

by Ziabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Providing excellent service and keeping you informed is our priority. We appreciate your loyalty and look forward to continuing to serve you!

November 04, 2024

Fantastic customer service support from Eddie in the service department. Team work and communication between advisors was outstanding. More

by BEVERLYJ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
Report | Print
Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Beverly! We're thrilled to hear about your positive experience with Eddie and our service team. Outstanding teamwork is what we strive for, and it’s wonderful to know it made a difference for you. We appreciate your support!

November 04, 2024

I had great services and hospitality. I hoop your continue the current services of nissan. More

by 0521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you enjoyed our services and hospitality. Your feedback motivates us to keep delivering the best experience for our customers. We look forward to serving you again!

November 04, 2024

Eddie and Cory were amazing as always. Cory does better alignments that every other shop I've been to. That's why he's been working on my collection. 10/10 service. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Cory
Report | Print
Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Taylor! We're thrilled to hear that Eddie and Cory provided you with top-notch service and that Cory's alignment skills keep you coming back. We appreciate your support and look forward to helping you with your collection again soon!

November 03, 2024

Service advisor Eddie Fernandez was great. Great communication got me in and out of there More

by Jdencek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
Nov 04, 2024 -

Pinnacle Nissan responded

Thanks for the awesome review! We're thrilled to hear Eddie provided great communication and efficient service. We appreciate your feedback and look forward to serving you again!

November 03, 2024

Everyone there was super helpful and the entire process went good! I will go back for my future services. More

by Ayden lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Billy
Report | Print
Nov 04, 2024 -

Pinnacle Nissan responded

Ayden, we’re thrilled to hear you had such a positive experience! Our team is dedicated to providing top-notch service, and it's great to know you'll be returning for future needs. Thanks for sharing your feedback!

November 03, 2024

Great experience, everything went as planned. I felt no pressure to do or agree to anything. I would highly recommend Pinnacle Nissan to my friends and family. More

by carenwest.az
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiffer, Moses, and Stephan
Report | Print
Nov 04, 2024 -

Pinnacle Nissan responded

Caren, we're thrilled to hear you had a great experience with us! It’s wonderful to know that you felt comfortable and valued. Thank you for recommending Pinnacle Nissan to your friends and family—we truly appreciate your support!

November 03, 2024

Very professional and friendly sales person. Very well informed regarding all phases of the sale program as it relates to Rogue model. More

by valdezignacio80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Gorder
Report | Print
Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your satisfaction is important to us, and we appreciate your support in sharing your thoughts. Looking forward to seeing you again!

November 02, 2024

Bill and Greg are amazing! Thank you for completing my lease buyout. I appreciate it. More

by SUSAN.D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Munz
Report | Print
Nov 04, 2024 -

Pinnacle Nissan responded

Thanks, Susan! We're thrilled to hear that Bill and Greg made your lease buyout process smooth and enjoyable. Your appreciation means a lot to us!

1
...
46
47
48
...
132