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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,311 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our ...
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,311 reviews

November 09, 2024

Wes, my advisor, was thorough and kept me up to date on the progress of the repairs. Great job. More

by HOOSIERSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided you with thorough updates during your repairs. Your satisfaction means a lot to us, and we appreciate your support!

November 08, 2024

Timely and efficient. Thanks for the service. La La La La La La La La La More

by WILLMARTIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you found our service timely and efficient. Your feedback means a lot to us, and we’re here to keep delivering the best experience possible.

November 08, 2024

Excellent service. John Destefano was very professional and kind. Really appreciate that. Well documented work performed. Appreciate that as well. More

by watkinslarry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with John. Our team takes pride in providing professional service, and your appreciation for the documentation means a lot. Hope to see you again soon!

November 08, 2024

Great job from start to finish. Honest and quick from drop off to pickup. Thx More

by AAEONBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide honest and efficient service, and we're glad it showed. We appreciate your kind words!

November 08, 2024

Service department is always good easy help with Mike King a very exceptional service advisor! More

by sbcdjpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with Mike and our service team. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional service.

November 07, 2024

Very efficient and professional. Easy process, with terrific communication and great customer service. Long time customer. More

by morgansandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Morgan! We're thrilled to hear you’ve had such a positive experience with our team. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service!

November 07, 2024

Friendly and efficient service. Service was quick and tech informed me of any problem or additional service needed. More

by EMORGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in Service
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Nov 08, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a positive experience with our friendly and efficient service. Keeping you informed is a priority for us. We appreciate your support and look forward to serving you again!

November 07, 2024

The service person, Mike, is very curious and knowledgeable. Job well done and in the time length quoted. More

by MIKELAGGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 08, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Mike! We're thrilled to hear that Mike provided you with excellent service and expertise. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

November 07, 2024

I love this service center. They always work with me and my insurance or warranty company to get me the best deal they can. More

by HOWARETHINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Fieri
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Nov 09, 2024 -

Pinnacle Nissan responded

Hi Howarethings, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

November 07, 2024

They do their best to get me in and out as quick as possible. Wes was a great service tech. More

by twardinfh@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes was great and very friendly. Great customer service.
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Nov 09, 2024 -

Pinnacle Nissan responded

Hi Twardinfh@cox.net, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

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