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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,316 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our ...
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Today: 8:00 AM - 9:00 PM Open Now
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,316 reviews

November 10, 2024

Easy process as usual with repairs and customer service at Pinnacle Nissan. In and out More

by skoehlerures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and John
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a smooth experience with our repairs and customer service. Our team strives to make every visit efficient and pleasant. We look forward to seeing you again!

November 10, 2024

Matt Duffy was awesome! He made my car buying experience very easy!! I would recommend him and Pinnacle Nissan to my friends and family! More

by misscherylaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Duffy
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear that Matt made your car buying experience so easy. Your recommendation means a lot to us. Enjoy your new ride, and we look forward to seeing you and your friends and family soon!

November 10, 2024

Great service; they were pleasant, fast and professional. They explained what they were going to do. More

by barbnjeffries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Pinnacle Nissan responded

Thanks, Barb! We're thrilled to hear you had a great experience with our team. Providing pleasant and professional service is our priority, and we're glad it showed. We appreciate your feedback!

November 09, 2024

Wes, my advisor, was thorough and kept me up to date on the progress of the repairs. Great job. More

by HOOSIERSONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided you with thorough updates during your repairs. Your satisfaction means a lot to us, and we appreciate your support!

November 09, 2024

Every employee that I encountered was warm and comforting, and made the process very easy More

by OJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy was great as well
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Nov 11, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear that our team made your experience so positive. We strive to create a welcoming environment, and your feedback means a lot to us. Looking forward to serving you again soon!

November 09, 2024

The service manager is friendly and looks out for the customer’s best interest. I am confident with the quality of the service and repairs made to my Rogue. More

by reeneyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that our service manager made a positive impression and that you're confident in the quality of our repairs. Your satisfaction is our priority, and we appreciate your trust in us!

November 08, 2024

Timely and efficient. Thanks for the service. La La La La La La La La La More

by WILLMARTIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy F
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you found our service timely and efficient. Your feedback means a lot to us, and we’re here to keep delivering the best experience possible.

November 08, 2024

Excellent service. John Destefano was very professional and kind. Really appreciate that. Well documented work performed. Appreciate that as well. More

by watkinslarry970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with John. Our team takes pride in providing professional service, and your appreciation for the documentation means a lot. Hope to see you again soon!

November 08, 2024

Great job from start to finish. Honest and quick from drop off to pickup. Thx More

by AAEONBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide honest and efficient service, and we're glad it showed. We appreciate your kind words!

November 08, 2024

Service department is always good easy help with Mike King a very exceptional service advisor! More

by sbcdjpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with Mike and our service team. Your feedback means a lot to us, and we look forward to continuing to provide you with exceptional service.

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