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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,310 reviews

November 14, 2024

Jordan was my service advisor. He was friendly, experienced and knowledgeable. Not pushing for services that can be held off for another time. He gave me a ball park time factor w More

by SENSIBL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Von Hatten?
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Nov 15, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear about your positive experience with Jordan. Our team strives to provide friendly and transparent service, and it’s great to know we hit the mark. Your feedback motivates us to keep delivering the best for our customers!

November 14, 2024

Always treated well at this location. Staff is very respectful and took the time to make sure I was Taken care of More

by ALEXBEER0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 15, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Alex! We're thrilled to hear that our team provided you with respectful and attentive service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

November 14, 2024

Needed to replace a key fob. We tried getting it repaired or replaced with other places and was told we couldn’t because it was under a recall. When we purchased the car we wer More

by SHANEHFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Pinnacle Nissan responded

Hi Shanehfisher, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

November 13, 2024

Eddie was absolutely fantastic. Next week I will be bringing my 2019 Lamborghini Urus and 2012 McLaren MP4-12C to Cory and Eddie because I know they will be in great hands. More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Cory
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Nov 13, 2024 -

Pinnacle Nissan responded

Thank you, Taylor! We're thrilled to hear that you had a fantastic experience with Eddie. We can't wait to see your Lamborghini Urus and McLaren MP4-12C next week. Rest assured, they’ll be in great hands!

November 13, 2024

Fast efficient service with a friendly service manager! Fixed what was wrong timely and thoroughly! More

by ANDREW.FOTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 14, 2024 -

Pinnacle Nissan responded

Thanks, Andrew! We’re thrilled to hear you had a great experience with our service team. Timeliness and thoroughness are our priorities, and your feedback means a lot. Looking forward to serving you again!

November 13, 2024

Nissan service staff works quickly, is flexible,vans finds the most efficient repair solutions. It's a nice experience! More

by david a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Nov 14, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, David! We're thrilled to hear that our service staff made your experience enjoyable and efficient. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 12, 2024

Service advisor was efficient and courteous. The work was completed in a effective manner and on time. More

by EZULAICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie fernandez
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Nov 13, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear that our service advisor made a positive impact and that you were satisfied with the timely completion of your work. Your feedback means a lot to us!

November 12, 2024

Consistent , great service and gets work done right the first time. Wes is great to work with. More

by rspetersen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Nov 13, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Wes and that our team delivered consistent, top-notch service. Your satisfaction means the world to us!

November 12, 2024

Professional, experienced sales team, answered all questions. Finance Department, very knowledgeable and helpful. Thank you More

by ALICIARON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Dept.
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Nov 13, 2024 -

Pinnacle Nissan responded

Thank you, Alicia! We're thrilled to hear you had a great experience with our sales and finance teams. Your feedback means a lot to us and motivates our team to keep delivering top-notch service. We appreciate your support!

November 11, 2024

Very helpful and friendly management, they gave me a great approval. Salesman Robert was amazing! More

by Yesenia Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Curiel
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Nov 12, 2024 -

Pinnacle Nissan responded

Thanks, Yesenia! We’re thrilled to hear you had such a positive experience with our team and Robert. Your feedback means a lot to us and motivates us to keep delivering great service. We look forward to assisting you again in the future!

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