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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,182 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,182 reviews

January 22, 2025

Great service! Great service! Great, great, great great great great great great great great service More

by truredsher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you loved the service. Your enthusiasm truly motivates our team to keep delivering great experiences. Looking forward to seeing you again soon!

January 22, 2025

They sold me a 2025 Nissan Frontier Pro4X that is having multiple issues, they won't fix it or call me back. It has been over a month and I can never get ahold of any managers, according to the employees, t More

by Darron
Recommend Dealer
No
Employees Worked With
Matt
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Jan 23, 2025 -

Pinnacle Nissan responded

Darron, we understand how frustrating it can be to face these challenges with your new vehicle, and we want to help address your concerns. Your description of the issues with the scratches, alignment, door, and tint are certainly not the standard of quality we strive for, and we apologize if you’ve felt unsupported in resolving them. We want to ensure your concerns are addressed promptly. Please reach out to Anna Algiene at 480-339-7780 so we can assist you further and work toward a resolution.

January 21, 2025

Pinnacle has always offered me top-notch service (for 14 years), though this last service left me very disappointed. I have to go back to the dealership for repairs. More

by BEACHHOUSE_PARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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Jan 23, 2025 -

Pinnacle Nissan responded

We truly value your loyalty over the past 14 years, and we're sorry to hear that your recent service did not meet the high standards you’ve come to expect from us. We understand how frustrating it can be to need further repairs and want to assure you that we are committed to resolving the situation promptly. Please don't hesitate to reach out to us directly at 480-339-7780 so we can make things right and ensure your next visit is a positive one.

January 21, 2025

Excellent service and professional interaction thank you .. Look forward to my next appointment. and care of the car More

by zoeszorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a great experience. We can’t wait to welcome you back for your next appointment and continue taking care of your car. Your satisfaction means the world to us!

January 20, 2025

Wes is great. He knows his stuff. I was taken care of quickly. Waiting room is clean and comfortable. More

by trufrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is the service department
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Wes provided excellent service and that you enjoyed our waiting room. Your comfort and satisfaction are our top priorities. We look forward to seeing you again!

January 20, 2025

Friendly staff and quick turn around! Miguel got our car in quickly, offered a car wash, and even had an offer to help with our service! Appreciate it! Dan cashed us out and we were on ou More

by KATKAT1192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Valdez, Dan Thomas
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Miguel and Dan. Our team is dedicated to providing quick and friendly service, and your feedback means a lot to us. We look forward to seeing you again soon!

January 20, 2025

Everyone in every department is great. Customer service is stellar. Thank you for everything.that you do. More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Thomas
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Jan 21, 2025 -

Pinnacle Nissan responded

Judith, thank you for your awesome review! We're thrilled to hear that you had such a positive experience with our team. Your kind words inspire us to keep delivering stellar service. We appreciate your support!

January 20, 2025

Honest guy who worked on my car on Saturday morning in Scottsdale. Thank you so much . More

by DENISES140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks, Denise! We're thrilled to hear you had a great experience with our team in Scottsdale. We appreciate your kind words and look forward to helping you again in the future!

January 20, 2025

Always excellent communication and great deals for repairs. Very loyal and precise with everything they do! More

by chasenm96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jan 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciate our communication and deals. Your loyalty means a lot to us, and we're committed to maintaining that level of precision in every interaction. Looking forward to serving you again!

January 19, 2025

The exemplary care, attention detail and budget minded performance extended by all of your service staff is top tier I have been a loyal customer of yours for several years and bring all my vehicles to More

by RONSKIBA364
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Johnson, Dan Thomas, Billy
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Joey and the team have consistently provided you with top-notch service. Your loyalty means the world to us, and we appreciate your recommendations. We're here to keep your vehicles in great shape for years to come!

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