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Pinnacle Nissan
Scottsdale, AZ
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
November 22, 2024
Friendly crew. Very easy to work with . Blaise is a great young man destined for big things . Appreciate the hard work Justin put in to make the deal and Mark was Very easy to work with . Blaise is a great young man destined for big things . Appreciate the hard work Justin put in to make the deal and Mark was a straight shooter and great to deal with, overlook the fact he was a steelers fan lol More
by Laguna10
Verified CustomerEmployees Worked With
Other Employees :
BLAISE , JUSTIN, MARK, did not work with Tony directly
November 22, 2024
Thank you a service advisor Jiordan for a good job, . good service!! Happy customer! My car running very smoothly. good service!! Happy customer! My car running very smoothly. More
by BORICHWOJO
Employees Worked With
November 22, 2024
Staff (Mike King) was very helpful and forthright. Waiting lounge was comfortable and stocked with options. A very satisfying experience being 1600 miles from home. Waiting lounge was comfortable and stocked with options. A very satisfying experience being 1600 miles from home. More
by T.ROBIN
Employees Worked With
Mike King
November 21, 2024
Were super accommodating with dealing with my car after brought in with multiple issues. Gave me a rental car for a few days free of charge while they fixed everything. Very professional. brought in with multiple issues. Gave me a rental car for a few days free of charge while they fixed everything. Very professional. More
by laurenrolfe930
Employees Worked With
Jordan
November 21, 2024
Very friendly. They always have your car on time, no matter what the service is. They always have your car on time, no matter what the service is. More
by Isabel128708
Employees Worked With
Eddie Fernandez. he has been helping us for more than a year. He is very friendly and always takes his time to answer our questions .
November 21, 2024
The service rep was good. The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family e The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family emergency and had to leave town right after the service. I didn’t reach back out because all I would have gotten was a “We are sorry about that” response. It is very frustrating that you have to check and make sure they did their job right so you don’t end up with a damaged vehicle. The 5 star is for the service rep, the service tech is a 1 star. More
by AARONSCHNEIDER
Employees Worked With
November 21, 2024
My recent trip to the Nissan service center was 5-star. Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for exped Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for expediting the services needed to accommodate my work schedule. He went above and beyond to make me feel appreciated by Nissan. Jordan V. Is truly an asset to your company. More
by ssurkis01
Employees Worked With
November 21, 2024
Very easy to book appointment online. I waited in customer area which was clean and pleasant. I waited in customer area which was clean and pleasant. More
by KELLYSUEBLAKE
Employees Worked With
