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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,310 reviews

November 28, 2024

Sales man was rude and also the sale manger was rude felt like I made a bad decision getting the car More

by jj Magana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 27, 2024

Always ready to help and answer any questions you may have at any time you ask. More

by stanfikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 02, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback motivates us to keep delivering top-notch support whenever you need it. We appreciate you taking the time to share your thoughts!

November 27, 2024

Wes Auer, Service Advisor, was great. Very professional and extremely cordial. Waiting area was acceptable. More

by LTLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Wes. Our team strives for professionalism and a comfortable environment for all our guests. We appreciate your feedback and look forward to your next visit!

November 27, 2024

Immediate results, very informative & found solutions in repairing my car. Love the great customer service. More

by JOANNA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Joanna! We're thrilled to hear you experienced immediate results and appreciated our customer service. Your satisfaction is our top priority, and we’re here to help anytime you need us.

November 26, 2024

Oil change. Service Advisor was Mike King. Appointment was at 1 PM. 2 hours later vehicle was ready. Mike discussed service technician report. All in all appoint More

by RICHARD-AGUIRRE
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 27, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Richard! We're glad to hear that Mike provided you with excellent service and kept you informed. We appreciate your patience and look forward to serving you again in the future!

November 26, 2024

I always feel secure that my car was serviced to its highest ability at Pinnacle Nissan. More

by PHASE2MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you feel secure with our service. Our team works hard to ensure every vehicle is treated with care and expertise. Your trust means a lot to us!

November 26, 2024

Matt Duffy and the finance department made my purchasing a new vehicle very enjoyable and fast More

by Mikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duffy
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Nov 27, 2024 -

Pinnacle Nissan responded

Thanks, Mikie! We're thrilled to hear that Matt and our finance team made your vehicle purchase enjoyable and efficient. Your satisfaction means a lot to us! Enjoy your new ride!

November 25, 2024

Polite, explained the service I would be receiving, timely and excellent customer service. Would recommend More

by Patricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

Nov 28, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 24, 2024

Appointment scheduled online, confirmed by dealer, car dropped off, ride offer provided by not used, rec call when completed, all good More

by CKIELBOWICZ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 25, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear your experience went smoothly from scheduling to completion. Your feedback means a lot to us and motivates our team to keep delivering top-notch service. Looking forward to assisting you again in the future!

November 24, 2024

Great customer service, great time management. Outstanding waiting area very friendly staff great personals and professionalism. More

by FREDDIXON309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 25, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed our customer service and the waiting area. Our team takes pride in providing a professional experience, and your kind words motivate us to keep up the great work!

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