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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,310 reviews

December 02, 2024

My service consultant took good care of me and my car and the work was delivered when promised. More

by marmonbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that your service consultant provided excellent care and that we met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future!

December 01, 2024

Great service! Very professional! I made the appointment in a timely and easy manner. Joey Johnson and Eddie Fernandez were wonderful! More

by CODYAUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Dec 02, 2024 -

Pinnacle Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Joey and Eddie. Our team strives to provide seamless service, and it's wonderful to know we hit the mark. We look forward to serving you again!

November 30, 2024

They did not use 100% synthetic oil and car was not washed like promised. I need proof of use of synthetic oil next time if I should even return. Not happy at all More

by HANNAHNV154591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Pinnacle Nissan responded

Ensuring our customers receive the quality and care they expect is important to us, and it’s concerning to learn that your vehicle was not serviced to your expectations. For clarity regarding the oil used and to address the missed car wash, we encourage you to reach out to Anna Algiene at 480-339-7780.

November 30, 2024

I bought my EV here but never taught the car and lady service was useless (the turtle mode came on at 20% power left on jetway 😖) and did not get told I needed to arrive with that light on…poor service More

by ADELOZIER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one there I had
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Dec 03, 2024 -

Pinnacle Nissan responded

We understand how frustrating it can be to experience issues with your vehicle, especially when you're unfamiliar with its features. We strive to provide clear guidance on all aspects of the car, and we're sorry that the information wasn't conveyed to you as it should have been. We want to ensure that you have the best experience with your EV, so please reach out to Anna Algiene at 480-339-7780.

November 30, 2024

Amazing dealership! ! This is the second vehicle we have purchased from them. It was a great experience!! More

by KSHR6666
Recommend Dealer
Yes
Employees Worked With
Alonzo Hernandez
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a great experience with us again. Your continued support means a lot, and we’re excited to help you find your next vehicle in the future!

November 30, 2024

They were able to help us very quickly with a new key fob for our murano. The staff were courteous and friendly. Thank you. More

by ANDREA_T_CLIFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks, Andrea! We're thrilled to hear you had a great experience with our team. Quick and friendly service is what we aim for, and it's wonderful to know we hit the mark. Enjoy your Murano!

November 29, 2024

They did a great job during the sales presentation explanation of the product and I ended up with a good deal! More

by mferrara10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Anguenot
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear you enjoyed the sales presentation and found a great deal. Your satisfaction is our priority, and we appreciate you sharing your experience!

November 28, 2024

Always excellent customer service! !! Service techs are great at this location. They always have a smile on their face and willing to help you.. More

by RCGRIBBLE
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Our service techs truly love what they do, and your kind words inspire us to keep delivering excellent customer service. We appreciate your support!

November 28, 2024

They have always been willing to offer service whenever there saw a need and gone the extra mile to assist. More

by HOLYOAKS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Pinnacle Nissan responded

Thanks! We truly appreciate your kind words. Our team is dedicated to providing exceptional service, and it’s great to hear that our efforts have made a positive impact. Looking forward to continuing to assist you!

November 28, 2024

I get bsvk my vehicle as promised and have car wash . It id good snd clean More

by Mike Than
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Mike! We're thrilled to hear you received your vehicle as promised and that you enjoyed the car wash. We appreciate your support and look forward to serving you again!

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