Pinnacle Nissan

It was a smooth transaction and sales experience on new car purchase, trade in, financing process car purchase, trade in, financing process More

The best as far as I’m concerned is that my advisor is very friendly virtuous smart and accommodating. He is not pushy on extra needs. I trust him on the costing and all the work on the car has been done very friendly virtuous smart and accommodating. He is not pushy on extra needs. I trust him on the costing and all the work on the car has been done well. Wes knows who I am. I would follow him to another dealership. Amen. More

They address the issue & had the vehicle back to me before noon. Overall, I was happy with the level of service and attention that they on my vehicle. before noon. Overall, I was happy with the level of service and attention that they on my vehicle. More

Service was take care of promptly. Car was returned clean. Service people were friendly and professional. Car was returned clean. Service people were friendly and professional. More

I always bring my car here. This time was strange. The clerk asked if I’ve ever been here before, he should do his homework before hand to know or look it up as I stood there. This time was strange. The clerk asked if I’ve ever been here before, he should do his homework before hand to know or look it up as I stood there. I asked for a rotation and oil change, it took 2 hours. After getting home I read that the tech did not do the rotation! I am so angry! I put a lot of miles on and wanted this done. I imagine to save time…not his de decision. Plus they still wanted $120 for the work. More

Josey was very helpful when choosing my car. My issues with this dealership are, the price I had signed and agreed on is different than what’s on my paperwork and I’ve been contacting Josey spec My issues with this dealership are, the price I had signed and agreed on is different than what’s on my paperwork and I’ve been contacting Josey specifically to get an answer as to why this is. It’s a huge financial gap between prices. No one will get back to me on this. Very disappointing and poor communication. Second, the finance department is SO pushy when it comes to sales. I had said no several times to an extended warranty and finally he gave it to me for free which is nice, but I didn’t need it or want it. Third, I was told by the manager that finance was going to take care of me when it came to my interest rate. They had it written down for 8.99%, the finance guy told me it was 8.64%. To me, that’s not “taking care of me”.. this isn’t their fault, but don’t tell me that unless it’s actually going to be better. Pinnacle Nissan is just like any other dealership. They just want to make a sale and drop it after that. Just be aware of everything if you decide to purchase a vehicle from here. Check everything over multiple times if you have to. I learned a lesson. More

After previous good experience with Joey, I brought another leaf to Billy, with also good diagnosis and explanation. another leaf to Billy, with also good diagnosis and explanation. More

He was courteous i felt good talking with him i have no complaints he explain all the things that i needed done complaints he explain all the things that i needed done More

I had excellent service at the dealership and service writer did an excellent job and kept me informed writer did an excellent job and kept me informed More

I brought my car in due a knocking sound upon acceleration. My Nissan Rogue it s 2 yrs old with 20 k miles. After leaving my car there forv4 weeks due to parts being ordered it was supposedly f acceleration. My Nissan Rogue it s 2 yrs old with 20 k miles. After leaving my car there forv4 weeks due to parts being ordered it was supposedly fixed. It’s frustrating to still hear that sound but now my car is idling louder than before and still sounding like a diesel car when accelerating. More