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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,310 reviews

December 10, 2024

This dealership has great customer service and provide good quality of work. I look forward to my next visit. More

by mc164626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thank you! We’re thrilled to hear you had a great experience with our team. We pride ourselves on customer service and quality work, so your feedback means a lot. We can’t wait to welcome you back for your next visit!

December 10, 2024

Eddie Fernandez is terrific. Great follow through and communication skills. He must take good notes or he has an outstanding memory. More

by tommybob65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, not overwhelmed by the sales dept.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks, Tommy! We're thrilled to hear you had a great experience with Eddie. His dedication to follow-through and communication truly sets him apart. We appreciate your feedback and are glad our team made a positive impression!

December 10, 2024

The service department offered excellent support and service. Wes Auer kept me informed of all service details and provided great collaboration and communication skills. Look forward to returning in th More

by SCOTT.D.SPANGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Dec 11, 2024 -

Pinnacle Nissan responded

Scott, we’re thrilled to hear about your positive experience! Wes truly exemplifies our commitment to excellent service and communication. We look forward to welcoming you back and providing the same level of support in the future. Thank you for your kind words!

December 10, 2024

Service was great- fixed correctly the first time. Eddie Fernandez was the Service Advisor and he was very helpful. More

by NANCYTVOGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review, Nancy! We're thrilled to hear that Eddie provided you with great service and got everything fixed right the first time. Your satisfaction is our priority, and we appreciate your feedback!

December 10, 2024

Booked my first oil change with pinnacle Nissan. They got me in the same day. Oil change was quick and easy. Thanks More

by KROGERS645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 11, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience with your oil change! Our team works hard to provide quick and easy service. Thanks for choosing Pinnacle Nissan, and we look forward to seeing you again!

December 10, 2024

Underpromise and over deliver sums it up for me! Communication was excellent and vehicle was ready before time promised! Couldn’t be more happy! More

by MD001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to exceed expectations, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again!

December 10, 2024

Everyone & everything went great Can i get a vacuuming next time im in? Thanks Again More

by SEXTONKIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience. We’ll make sure to note your request for vacuuming for your next visit. Looking forward to seeing you again soon!

December 09, 2024

Very prompt and very friendly ! Will definitely be back. Used before and use again for sure ! More

by macwop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
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Dec 10, 2024 -

Pinnacle Nissan responded

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. We can’t wait to welcome you back soon!

December 08, 2024

I Am still waiting a payment check , I had a problem with my car at the first 5000 miles guarantee somebody forgot to put the engine cap , (or not enough tighted) so I almost broke the engine ,I cost to me More

by Cesar Villamar
Recommend Dealer
No
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No names, they know what they did when I got a quite for a Nissan Kicks SV but finally by the same price they gave me a Nissan Kicks S not the SV
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Dec 09, 2024 -

Pinnacle Nissan responded

Cesar, we understand how frustrating it must be to deal with both the vehicle issue and the delay in receiving your payment check. It’s important to us that situations like this are resolved, and we want to make sure this is handled appropriately. Please reach out to Anna Algiene at 480-339-7780 for further assistance.

December 08, 2024

Very helpful people, I had a power problem on my Nissan and I just walked in and they did the diagnostics told me what the issue was right away and layed out the options. I’m very happy with the service I More

by fuchile555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear you had a positive experience with our team. Providing quick and helpful service is what we strive for, and it’s great to know we hit the mark. We appreciate your support!

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