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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,309 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,309 reviews

December 16, 2024

Process was handled very professional, was able to check in a timely manner as well as a short period of time for service. More

by DANSTEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Von Hatten
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Dec 17, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth and timely experience with us. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark! We look forward to serving you again.

December 16, 2024

He was very professional . I brought my car in for the recall. He explained what the recall was and what they will do. More

by LISABD814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Pinnacle Nissan responded

Lisa, thank you for your fantastic review! We're glad to hear our team provided clear explanations and maintained professionalism during your visit. Your satisfaction is our priority, and we appreciate you sharing your experience!

December 15, 2024

Pinnacle Nissan is just fine. The sales people are not on commission. They do a pretty good job selling cars. More

by happy2bjcox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, and sales manager
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you had a positive experience with our sales team. We strive to create a relaxed environment for our customers. If there's anything we can do to earn that extra star next time, let us know!

December 15, 2024

Excellent communication from our service team leader. Description of the issues and work solutions were clear and thorough. More

by Dazorsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We’re glad to hear you found our service team leader’s communication clear and thorough. Your satisfaction is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

December 15, 2024

Eddie, at the service department is an excellent individual in customer service and cares about my vehicle and ensuring that it's 100%. More

by JOANNA0801.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy
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Dec 16, 2024 -

Pinnacle Nissan responded

Thanks, Joanna! We're thrilled to hear Eddie made such a positive impact on your experience. Our team takes pride in providing top-notch service, and it's great to know your vehicle is in good hands. We appreciate your feedback!

December 13, 2024

I always have a great experience and feel taken care of. I also feel like I am given great advice since I don’t know much about car maintenance. More

by cassandra.wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you, and have a fantastic day!

December 13, 2024

Got the work completed in a reasonable amount of time. The waiting room is comfortable and has several amenities. More

by PLV gal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

so far i feel satisfied with the nissan and the service is good with a nice agent More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 13, 2024

Great, fast, helpful customer service & very nice professional 😊 advisor to the technicians … they were all a great team !! Thanks 😊 guys 👍🏾👍🏾👍🏾😁 More

by HOTCOCO_575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for the great review!

December 13, 2024

Always friendly and takes care of my car needs! Thank you for the helpful service! More

by CELTICIZZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Van Hatten
Report | Print
Dec 15, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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