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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,280 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,280 reviews

February 26, 2025

Y muy buena atención Excelente servicio muy buen trabajo y gracias por las atenciones resividas More

by pupoleon8t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Pinnacle Nissan responded

¡Gracias! Nos alegra mucho saber que tuviste una experiencia tan positiva con nuestro equipo. Tus amables palabras nos inspiran a seguir brindando un excelente servicio. ¡Apreciamos tu apoyo!

February 26, 2025

Wes worked with me to make sure I got my 30,000 mile service at the best price. More

by RCHRDLXNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Feb 27, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Wes. We always strive to provide great service at the best value. If you have any more feedback or need assistance, feel free to reach out!

February 26, 2025

Efficient, trustworthy & excellent customer service & care I found Wes Auer to be a credible service person and trustworthy More

by BSINGER862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Feb 28, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Wes. Our team is dedicated to providing excellent service, and it's great to know we hit the mark. Your feedback inspires us to keep up the good work!

February 25, 2025

Service department is top notch; very professional and accommodating. What they tell you up front is what you get, no xx More

by morgansandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Morgan! We're thrilled to hear that our service team met your expectations with professionalism and transparency. Your satisfaction is our priority, and we look forward to serving you again!

February 25, 2025

My service agent was thorough and honest. He got our car back to us in one day without an appointment More

by BEN@SPROUTCF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Ben! We're thrilled to hear about your positive experience with our service agent. We always strive for efficiency and honesty, and it's great to know we hit the mark. Looking forward to serving you again!

February 25, 2025

Wes is great and does an excellent job of communicating and helping with service needs. More

by MELISSA2977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 25, 2025 -

Pinnacle Nissan responded

Thanks, Melissa! We’re thrilled to hear that Wes made such a positive impact. Clear communication is key, and we’re glad you felt supported. Your feedback motivates us to keep delivering great service!

February 25, 2025

Never told me that insurance would pay for my $881 repair! Good otherwise. Excellent service and speed. More

by KEVIN.GEORGE.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Feb 25, 2025 -

Pinnacle Nissan responded

Thanks for your feedback, Kevin! We're glad to hear you had a great experience with our service. We always aim to provide clear information, and we appreciate your suggestion. If you have any more thoughts, we’re all ears!

February 25, 2025

Customer service is always great & friendly. Service is good & timely. I had to reschedule 2 times & was a very easy process. More

by gaedwards2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
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Feb 26, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a positive experience with our customer service and found the rescheduling process easy. Your satisfaction is our priority, and we appreciate your kind words!

February 24, 2025

Wes Auer is a well to do and fine addition to the service desk. He made sure to keep things up-to-date, easy to understand and worked with me throughout the multiple different hoops that I have during my tim More

by PAPASLANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

Thank you for your thoughtful review! We’re thrilled to hear that Wes Auer provided such excellent service and made the process easy to understand while working with you through all the details. We truly appreciate your kind words, and we’re happy to know you’ll be trusting Wes with all your future service needs. We look forward to continuing to provide you with top-notch service!

February 24, 2025

Wes Auer definitely saved us some grief, some money and from having to get a new vehicle, I can’t even explain the amount of stress that was going on when Wes happened to be the hero of the day and took ca More

by PAPASLANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
Report | Print
Feb 25, 2025 -

Pinnacle Nissan responded

Thank you for your amazing review! We're so glad Wes Auer could step in and make a stressful situation much easier, saving you both time and money. His positive attitude and dedication to helping customers really make a difference, and we're grateful for your recommendation. We look forward to assisting you again in the future!

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