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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,149 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,149 reviews

January 15, 2025

Efficient, professional service. Everything was well explained. Pleasant customer waiting area with fresh, hot coffee!! More

by DONNAJPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Jan 16, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Donna! We're thrilled to hear you had a great experience with our service and enjoyed the coffee. Your satisfaction is our priority, and we appreciate your positive feedback!

January 13, 2025

They handled my exterior Zaktek application promptly and sent me on my way. Good job. More

by RWMIHALIK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with your Zaktek application. Our team always strives for prompt service, and we appreciate your positive feedback. Looking forward to assisting you again in the future!

January 13, 2025

The dealership was good on keeping you updated on the vehicle i wanted to purchase. More

by nateruppert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josey
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Jan 14, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you appreciated our communication throughout your vehicle purchasing process. Your experience is important to us, and we’re always looking to improve. If there's anything else we can do to earn that fifth star, let us know!

January 13, 2025

The employees were very nice and polite and helpful. I am from Nebraska and just brought my sons car there had a great experience Thank you More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 14, 2025 -

Pinnacle Nissan responded

Liz, we’re thrilled to hear you had a great experience with our team! We always aim to provide friendly and helpful service. Thank you for sharing your positive feedback, and we hope to assist you again in the future! Safe travels back to Nebraska!

January 12, 2025

Eddies is amazing! Thank you so much! I appreciate your willingness to help and communicating. More

by GMK850195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie. Service Department.
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful review! We're so glad to hear that Eddie provided you with excellent service and communication. We truly appreciate your kind words and look forward to assisting you again in the future!

January 12, 2025

Jordan took my call, got me in right away. They washed my car and we're very careful with the inside by protecting it with a seat cover and paper down on the floor mat. Turn around was quick. More

by justmegrandmajolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 13, 2025 -

Pinnacle Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that Jordan was able to assist you quickly and that our team took extra care with your car, ensuring it was protected during service. We truly appreciate your trust and look forward to providing you with great service again in the future!

January 12, 2025

Great great people excellent customer service and gave me the car that I really wanted. Thank you guys so much for a great deal. More

by kackymoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and found the perfect car. Your satisfaction means everything to us. Looking forward to seeing you again soon!

January 12, 2025

Very easy to locate and use service center. Service is quick and the waiting area is clean and stocked with snacks. Dan was helpful and accommodating. More

by becky.aylmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Becky! We're thrilled to hear that you found our service center easy to access and that Dan provided great assistance. We always aim to create a comfortable environment for our customers. Looking forward to your next visit!

January 12, 2025

Quick, easy, clean, efficient and nice people. It’s always a seamless experience getting my car serviced More

by sophiewierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a seamless experience with us. Our team works hard to provide quick and efficient service, and it’s great to know you appreciate it. We look forward to seeing you again!

January 12, 2025

This dealership has the BEST service advisors and incredibly skilled mechanics, very knowledgeable, and keep owners updated. They have kept my 2010 vehicle in good shape. Also Service Mgr Joey is ex More

by LORI.MTNGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.not Sales
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Jan 13, 2025 -

Pinnacle Nissan responded

Lori, we’re thrilled to hear about your positive experience! Our team takes pride in providing top-notch service, and it’s wonderful to know that Joey and our skilled mechanics made a difference for you. Thank you for your kind words and for choosing us for your vehicle’s needs!

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