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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,303 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,303 reviews

December 27, 2024

Eddie has been an incredible help, a wealth of knowledge with amazing kindness and attentive service. When I had a surprise need of new rear brakes, he allowed me to walk back into the service bay, where th More

by AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

Amanda, thank you for your fantastic review! We're thrilled to hear about your positive experience with Eddie. Our team always strives to provide attentive service and clear communication. Your satisfaction means the world to us, and we look forward to keeping your Nissan Pathfinder in top shape!

December 27, 2024

The service rep Wes was polite and professional. He presented a list of follow up items that needed attention. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Marc! We're thrilled to hear that Wes provided you with excellent service. Our team strives to be both professional and helpful, and it’s wonderful to know we hit the mark. Looking forward to serving you again!

December 27, 2024

Love PINNACLE service department always treat me with respect and courtesy I'm always a walk in and there never a issue Joey and team are great! More

by ELPRESIDENTEDEX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Dec 30, 2024 -

Pinnacle Nissan responded

Thank you for your kind words! We're thrilled to hear that you consistently have positive experiences with Joey and the team. Your support means a lot to us, and we look forward to continuing to provide you with great service!

December 27, 2024

Called my salesman Abdullah and was taken care of immediately. Refreshing to know service still is practiced. Thank you More

by zoeszorro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdullah , his super & finance
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for your awesome feedback! We're thrilled to hear that Abdullah provided you with top-notch service. We aim to make every experience as refreshing as yours. Your support means a lot to us!

December 27, 2024

Every place i go rotates your tires for free with an oil change. Because I used a coupon and didn't pay $80 for an oil change you guys don't rotate tires. Guess I'll just start going elsewhere for oil chang More

by TREVAROSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Dec 30, 2024 -

Pinnacle Nissan responded

We understand how important it is to have a comprehensive service, and we apologize for any misunderstanding regarding the tire rotation with your oil change. Our services are designed to provide value, and we always aim to offer quality care that matches our customers' expectations. We would love to discuss this further and see how we can assist you better moving forward. Feel free to reach out to Anna Algiene at 480-339-7780 for further clarification or assistance.

December 27, 2024

Disappointed no spare tire or jack only one key. This vehicle was inspected by dealer More

by ccowan_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

We understand your concerns about the missing spare tire and jack, as well as the single key provided. Please know that the vehicle was thoroughly inspected by our team prior to your purchase. However, we always want to ensure you're completely satisfied with your experience. If you'd like to discuss this further or if there's anything else we can assist you with, feel free to reach out to Anna Algiene at 480-339-7780.

December 26, 2024

This dealership provided excellent service when we went in to purchase a car for my son. They offered fair prices and courteous sales staff. More

by autumn.grooms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Autumn! We're thrilled to hear you had an excellent experience with our team. Providing fair prices and outstanding service is what we strive for. Enjoy the new car!

December 26, 2024

Excellent service; fast appointment, staff exceptionally friendly and respectful. Place very clean and great coffee and snacks. More

by Azrealtorsarai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team and enjoyed the amenities. Your kind words motivate us to keep providing top-notch service. We look forward to welcoming you back soon!

December 26, 2024

Pleasant and overall good. Took longer than anticipated but good.I need to write more to post your minimum More

by schembem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad you had a pleasant experience. We appreciate your patience and understand the need for more content. If you have any suggestions for improvement, we’d love to hear them!

December 25, 2024

Dan Thomas was amazing! He explained everything and kept me up to date on the repairs. I will definitely come back. More

by Olsonfamily07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
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Dec 30, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Dan. Keeping our customers informed is a top priority, and we’re glad he delivered. We look forward to seeing you again for your next visit!

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