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Pinnacle Nissan

Scottsdale, AZ

4.7
1,363 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,363 reviews

June 27, 2025

This dealer ship is a top class dealership from their service rep to mechanics, I have nothing but good to say thus far. More

by thelion_paw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
June 26, 2025

EDDIE, the service person that I work with was absolutely awesome. It was a part that we had to wait for for about two months, but he kept me informed as to the progress that we were making ongoing and I. Re More

by MARLEYNAPLES01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service.
Jun 26, 2025 -

Pinnacle Nissan responded

We're thrilled to hear about your positive experience with Eddie! Keeping our customers informed is a top priority for us. Thank you for taking the time to share your feedback, and we appreciate your patience throughout the process! Enjoy your Nissan!

June 24, 2025

Wonderful, peaceful, quick and easy. Fresh coffee, nice environment, communication was clear and precise. they timing was perfect. More

by elisalongoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a wonderful experience with us. It's great to know our environment and service made your visit enjoyable. We appreciate your feedback and look forward to welcoming you back soon!

June 23, 2025

I do not have anything specific to say about this dealership. They did what I asked them to do. Wes was excellent in communicating and providing updates. More

by Blockd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Pinnacle Nissan responded

Thank you for your kind words! We’re thrilled to hear that Wes provided excellent communication and met your needs. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 22, 2025

Friendly service. Easy to make an appointment that is convenient for my schedule. Service was great with no push for any additional work suggested. Recall issues were More

by sjlakics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service dept.
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our friendly service and smooth appointment scheduling. Your satisfaction is our priority, and we're glad we could assist you promptly. We look forward to seeing you again!

June 21, 2025

Dan Thomas, my service advisor, is great — super friendly and got me in and out. More

by rescue mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas, Service
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with Dan. Our team strives to provide friendly and efficient service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

June 18, 2025

I came in after loosing my vehicle in an accident. I came first to Nissan because my previous vehicle was a 2022 Nissan Altima SR that I truly enjoyed. I was looking around the lot when I was approach More

by jjim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Silversmith
Jun 20, 2025 -

Pinnacle Nissan responded

It’s concerning to hear that you felt pressured during your visit and that issues with the vehicle were noticed after your purchase. We want every guest to feel respected and informed throughout their experience, and your feedback helps us work toward that. Please know that we’d like the opportunity to address your concerns directly and see how we can assist you further. You’re welcome to reach out to Anna Algiene, our Customer Relations Representative, at 480-339-7780.

June 18, 2025

An amazing dealership to visit! Got me into a new car for a smaller interest rate. More

by InsomniaKing97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt sarnocinski
Jun 23, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience with us! Helping you find the perfect car with a great interest rate is what we strive for. Enjoy your new ride!

June 18, 2025

Easy to schedule good customer service completed the service without complications. Overall good experience would recommend More

by arholmes87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with us. Your recommendation means a lot, and we look forward to serving you again in the future!

June 16, 2025

Dan took care of everything for us. Theresa car is running like normal again Easy to do business with More

by brendan.duggan
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 18, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Brendan! We're thrilled to hear that Dan provided excellent service and that Theresa's car is back to running smoothly. We appreciate your support and look forward to serving you again!