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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,091 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,091 reviews

January 01, 2025

They incorrectly serviced my vechical when i purchased it used. I used Carfax and it was free of accdents... 8 months later carfax was changed to an accedent from 2022 all thru magic? Now they tell me I n More

by susiemulder00
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Pinnacle Nissan responded

We understand the importance of transparency, especially when it comes to purchasing a used vehicle. We want to ensure that our customers feel confident and supported in their experience with us. It sounds like there may have been some misunderstanding regarding your vehicle's history. The changes to the Carfax report and the service issues you're describing are concerning, and we want to make sure these concerns are addressed properly. We invite you to reach out to Anna Algiene at 480-339-7780.

January 01, 2025

The process from start to finish was fairly simple. My salesperson was understanding of my situation which made it easier. More

by echap99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
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Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled to hear that you found the process simple and that our team was able to support you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

January 01, 2025

They are always soooo helpful and friendly and the goodies while we wait are super duper 👏❤️ More

by SUEYSMALLWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Suey, we’re thrilled to hear you had such a positive experience! Our team loves providing friendly service, and we’re glad you enjoyed the goodies. Your support means the world to us!

January 01, 2025

Always good service and excellent quality of work that was completed technician is very knowledgeable in his job More

by jeanwarshefski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
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Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Jean! We're thrilled to hear that you experienced great service and quality work from our knowledgeable technician. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

January 01, 2025

Fast and efficient technicians with a nice spacious seating in the back to work on my laptop. More

by QUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Jan 03, 2025 -

Pinnacle Nissan responded

Thanks, Quinn! We’re thrilled you had a great experience with our technicians and found the seating comfortable for your work. We appreciate your feedback and look forward to seeing you again soon!

January 01, 2025

They have been great and are fixing my stereo that was not working. Everyone has been great. More

by MLYNGSTAD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear that you're having a great experience with us. Our team is dedicated to providing excellent service, and we're happy to help get your stereo back in working order. Your support means a lot!

January 01, 2025

Everything that was needed to get my vehicle back on the road was completed while I waited. More

by Michael C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Michael! We're thrilled to hear that your vehicle was taken care of promptly. Our team always aims to provide speedy and efficient service. Looking forward to seeing you again!

December 31, 2024

Fast, friendly, and transparent service. I appreciate the honesty of the service team and will continue to bring our car here for service. More

by CHARWELL9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Honesty and transparency are our priorities, and we appreciate your continued trust in us for your car service needs. Looking forward to seeing you again soon!

December 31, 2024

It was a pleasure working with Nic for the second time this year. I look forward to working with him in the future,. More

by mcduffer1959
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Anguenot
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Jan 03, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had another great experience with Nic. We appreciate your continued support and can’t wait to see what we create together next!

December 31, 2024

Always get great service. Mike King takes care of me. Explains the costs and work completed More

by USERBE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Jan 03, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you consistently receive great service from Mike. We pride ourselves on clear communication and quality care. Your feedback motivates us to keep up the good work!

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