Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
970 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 970 reviews

October 20, 2024

The service was excellent and fast. Friendly. The waiting area is nice and clean. Love the snacks too. More

by jackie7299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Jackie! We're thrilled to hear you enjoyed the service and our cozy waiting area. Our team works hard to make your experience great, and it’s wonderful to know you loved the snacks too! We look forward to seeing you again soon!

October 20, 2024

Big shout to John Destefano for providing an excellent service. Friendly and respectful and helpful to customer’s needs. More

by gab2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Destefano
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience with John. Our team is dedicated to providing top-notch service, and it’s great to know that it made an impact. We appreciate your support and look forward to serving you again!

October 20, 2024

Services booked were completed very quickly and the car looked great after its ZakTec update. Staff were friendly and efficient. More

by MTOMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you enjoyed our quick service and that your car looks great after the ZakTec update. Our team works hard to provide a friendly and efficient experience, and your feedback means a lot to us!

October 20, 2024

Great, fast, service . Our service advisor was very knowledgeable and helpful and kept us informed about the progress of our service. More

by JOSEPH.xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Joseph, thank you for your fantastic review! We're thrilled to hear you had a great experience with our service advisor. Keeping you informed is our priority, and we appreciate your recognition of our team's efforts. Looking forward to serving you again!

October 20, 2024

Did not take to long to get the Zantek on the car. I did not have to wait longer than an hour which is good More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Report | Print
Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Nick! We’re glad to hear that the installation of the Zantek went smoothly and efficiently. Your time is valuable, and we aim to make the process as quick as possible. Looking forward to serving you again!

October 19, 2024

Customer service was excellent. The moment we drove up we were greeted and asked how they may assist us. More

by keithslifstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayden Lopez
Report | Print
Oct 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 19, 2024

Very helpful and understanding of my problem Didn’t have a scheduled appointment and still provided service More

by SRLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear that our team was able to assist you without an appointment. Your satisfaction is our priority, and we appreciate your kind words!

October 19, 2024

John and Cory were extremely helpful and was able to meet my needs perfectly and very quickly. John filled in for Eddie while he was on vacation and was very exceptional. I'll definitely be back! More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Cory
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Taylor! We're thrilled to hear that John and Cory provided exceptional service and met your needs quickly. We look forward to welcoming you back soon!

October 18, 2024

Much better service than last time. Good communication and time was appropriate. Your customer WIFI was extremely slow. Not at all the WiFi speed I’ve had in past More

by PJS1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob? I think
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for your feedback! We're glad to hear you had a better experience this time. We appreciate your input on the WiFi speed and will work on improving it. Your insights help us enhance our service!

October 18, 2024

John, the service tech was extremely professional and kept me up to date on all issues. More

by David S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Distefano
Report | Print
Oct 21, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, David! We're thrilled to hear that John provided you with professional service and clear communication. Our team strives to keep customers informed every step of the way. We appreciate your support!

1
...
18
19
20
...
97