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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,282 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,282 reviews

January 09, 2025

Very nice and knowledgeable. Made the experience very seamless and smooth. The wait was not bad at all. More

by BKAP35
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a great experience and found our team helpful. We strive to make every visit smooth and enjoyable. Your feedback means a lot to us!

January 09, 2025

The dealership is very professional. I had a lot of luck finding what I wanted at a price that was beneficial to all parties. More

by novak2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience and found exactly what you were looking for. Our team strives to create beneficial deals for everyone, and it’s wonderful to know we succeeded with you. Enjoy your new ride!

January 09, 2025

Enjoyed working with Jordan. ....he was prompt, explained what needed to be done clearly and the work was done as promised. More

by butch14
Recommend Dealer
Yes
Employees Worked With
Jordan in Service
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience with Jordan. Timely communication and delivering on promises are priorities for us. We appreciate your support and look forward to working with you again!

January 09, 2025

I called in the a. m. to see if I could get an oil change that day and they said bring the car in that afternoon. More

by azschroeders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a smooth experience getting your oil change. Our team is always here to help make things convenient for you. Looking forward to seeing you again soon!

January 09, 2025

Wes was terrific. He went out of his way to keep me updated as to the work being done on my car. The work was done in less time than projected and the result was excel More

by MARCIALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for sharing your experience, Marciala! We're thrilled to hear that Wes provided exceptional service and kept you informed throughout the process. It's great to know you’re satisfied with the quick turnaround and quality of work. We appreciate your support!

January 09, 2025

This was one of my personal worst experiences dealing with Pinnicle Nissan in the last 21 years! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Pinnacle Nissan responded

We understand how disappointing it can be when things don’t go as expected, and we want to make things right. Please contact Anna Algiene at 480-339-7780 so we can understand the situation in more detail.

January 08, 2025

As always great service by a very professional team working to endure that your needs and wants are taken care of More

by ADJUSTINTIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wallner
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Jan 09, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We always strive to meet your needs and appreciate your support. Looking forward to serving you again soon!

January 06, 2025

Easy to schedule service appointment on line. Service department is efficient and responsive to questions about scheduled routine maintenance. More

by Roni K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes A.
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 06, 2025

Great job! ! Great job!! Great job!! Great job!! Great job!! Great job!! Great job!! Great job!! Thank you ♥️ and Thank you ♥️ More

by DANA_KAY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Joey and all the techs in the garage and front office who serviced my car
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Jan 07, 2025 -

Pinnacle Nissan responded

Thank you again for the great review!

January 06, 2025

Straight forward service ask and honest with what was wrong with my car. Ask for West! More

by KENNYSIY720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Pinnacle Nissan responded

Thanks! We’re glad to hear you had a great experience with our team. Honesty and straightforward service are what we strive for. We appreciate your recommendation of West and look forward to helping you again!

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