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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,310 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,310 reviews

January 19, 2025

Did not find the problem with the car, needed to bring back to continue to seek the intermittent problem More

by FUTUROGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Pinnacle Nissan responded

Intermittent problems can be particularly tricky, but our team is committed to working diligently until we get to the bottom of it. Please feel free to reach out to Anna Algiene at 480-339-7780 to arrange a follow-up appointment.

January 18, 2025

Love their work and team and they are all nice and hard working I will come back and use them again More

by ROBKULMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Pinnacle Nissan responded

Rob, we truly appreciate your kind words! We're thrilled to hear you love our team and their hard work. Your support means a lot to us, and we can't wait to welcome you back again soon!

January 18, 2025

Eddie is very helpful. Always happy to help me. He goes the extra mile to find answers to my questions. More

by ALGENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez in service
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Eddie is making such a positive impact. Our team is dedicated to going above and beyond for our customers, and it’s great to know we’re hitting the mark. We appreciate your support!

January 18, 2025

Pinnacle Nissan made the entire experience very easy. My truck (2020 Frontier) was towed there and they called me first thing the next morning to hear what was going on. They quickly diagnosed the issue More

by RC52K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the Service Department
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Jan 20, 2025 -

Pinnacle Nissan responded

Thank! We’re thrilled to hear about your smooth experience with Pinnacle Nissan. Our team works hard to ensure quick service and communication, so it’s great to know we met your expectations. Enjoy your 2020 Frontier, and we look forward to serving you again!

January 17, 2025

Horrible service department. They scratched my door not once, but twice in the last four years. More

by DREDAY80101010010101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Director
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Jan 21, 2025 -

Pinnacle Nissan responded

We'd like to understand more about the concerns you've raised. To ensure we fully address the situation, please reach out to Anna Algiene at 480-339-7780.

January 17, 2025

Sebastian was really great to work with. He was very patient and helpful. Thank you. More

by angelvette1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the kind words! We’re thrilled to hear that Sebastian made your experience enjoyable. Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your feedback. We appreciate your support!

Jan 20, 2025 -

angelvette1 responded

I have always raved about Pinnacle Nissan. I have purchased my last 3 cars with you. Your customer service is outstanding. Thank you. Angela Bowman

January 17, 2025

Everyone we talked to was very nice and helpful. Our sales man worked very hard to get us the best car and deal. More

by JRS10
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nic
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Jan 20, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience and that our team was able to help you find the perfect car. Your satisfaction is our top priority!

January 16, 2025

Walked out of the finance room two separate times. Feel free to look up the video footage. I know you guys have it on camera More

by phanson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark smith
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Jan 17, 2025 -

Pinnacle Nissan responded

We strive to provide attentive and seamless service to all of our customers, and your comments are important for us to improve. We would like to learn more about your experience and make things right. Please feel free to reach out to us at 480-339-7780 so that we can address your concerns directly.

January 16, 2025

Wes has been instrumental at helping me with my paint claim for my 2023 Altima. Great service center for all my cars needs. More

by MICHAEL.G1ADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Jan 17, 2025 -

Pinnacle Nissan responded

Michael, we’re thrilled to hear about your positive experience with Wes and our service center! Your satisfaction is our top priority, and we’re glad we could assist you with your paint claim. Thank you for choosing us for your car needs!

January 16, 2025

Our service was quick and easy. Show room was clean. And employees were pleasant. Thanks More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Pinnacle Nissan responded

Barb, we're thrilled to hear you had such a positive experience! Our team works hard to ensure everything runs smoothly, and it's great to know you appreciated our efforts. Thank you for your kind words!

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