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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,282 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,282 reviews

January 11, 2025

The best service in the valley. Wether it's buying a car or having maintenance done. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Our team is dedicated to providing top-notch service, whether you’re buying a car or getting maintenance done. We appreciate your support and look forward to seeing you again soon!

January 11, 2025

Been using this deals hip for 5 years now with good service for what I need. This time not so customer friendly. What's with this 3% service charge on credit cards????? Never did that before. And if yo More

by DEBBIE.YOUNGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Pinnacle Nissan responded

We always strive to communicate transparently with our customers, especially regarding fees like the 3% service charge on credit card payments, to avoid any surprises. We understand this might have caught you off guard and we also understand that the check verification process caused some inconvenience. As for the issue with the rear rim, we would like to learn more about your experience. Please reach out to Anna Algiene at 480-339-7780 so we can discuss this further

January 11, 2025

Mala experiencia soy de california pero compre la nissan aqui si ubiera otro dealer serca fuera mejor al otro More

by 26906 N 103 rd st scottsfale az 85262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Pinnacle Nissan responded

Lamentamos saber que su visita no cumplió con sus expectativas, especialmente considerando la distancia que viajó desde California para comprar su Nissan con nosotros. Para abordar sus preocupaciones directamente y brindarle más asistencia, por favor comuníquese con Anna Algiene al 480-339-7780.

January 10, 2025

For the amount I paid I am not happy with the service, although Nissan picked up the car from my house they didn't offer like in the past and I had to ask, then the delivery was a day delayed and finally More

by ANor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Jan 13, 2025 -

Pinnacle Nissan responded

We truly value your loyalty over the past 15 years and are disappointed to hear that your recent service did not meet your expectations. We understand that having to request pick-up, a delayed delivery, and an unwashed car would be frustrating, especially given the high standard of service you have come to expect from us. Please reach out to Anna Algiene at 480-339-7780 to discuss your experience further.

January 10, 2025

I came into your dealership not planning on buying any vehicle. I’ve been buying vehicles for over 40 years yet I can wholeheartedly say that my wife and I haven’t been treated as professionally and kind More

by onlyendo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Geddes
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience with Max. Our team strives to make car buying enjoyable, and it’s great to know we succeeded. We appreciate your feedback and hope to see you again soon!

January 10, 2025

The service team is great (Billy is exceptional). The supply of parts for recalls or general service needs improvement. More

by Neil Swenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy - five stars
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Jan 13, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback, Neil! We're thrilled to hear you had a great experience with our service team, especially Billy. We’re constantly working on improving our parts supply and appreciate your insights. Your support means a lot to us!

January 09, 2025

Able to help me at a moments notice. Kept me informed all along the way. Wes was great. More

by ELLIOTLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear about your positive experience. Wes is indeed a star, and we're glad he could assist you promptly and keep you informed. Your support means a lot to us!

January 09, 2025

Professional and excellent service. Service. Representative Jordan cordial, efficient and timely. Also car looked great. More

by GEORGEALEXANDER94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, George! We're thrilled to hear you had a great experience with Jordan and that your car looked amazing. Your feedback motivates us to keep delivering top-notch service!

January 09, 2025

Both salesman and finance mgr. were professional and top knotch people to help me. Highly recommend! More

by RHOFF56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

January 09, 2025

Very nice service department. Had to go there from Chicago and was impressed! The dealership was clean and the service advisor Jordon was very helpful! More

by Honboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 10, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and Jordon. We appreciate you making the trip from Chicago and look forward to serving you again in the future!

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