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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
970 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 970 reviews

October 21, 2024

Service was as expected for oil change, nice waiting area with chairs, coffee and sacks More

by HARLIN.BENALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Oct 22, 2024 -

Pinnacle Nissan responded

We're glad to hear that your service visit for an oil change met your expectations and that you enjoyed the comfort of our waiting area. We aim to provide a welcoming environment for our customers during their visits. If there is anything more we can do to enhance your experience, or if you have any additional feedback, please feel free to reach out to Anna Algiene at 480-339-7780. We value your input and hope to continue serving you in the future!

October 21, 2024

Thank you to all that worked with me this past weekend! Excellent Service! So happy in my new car! More

by dheather305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Golden
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Oct 22, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had an excellent experience with us! Congratulations on your new car! Your kind words motivate our team to keep delivering top-notch service. Enjoy your ride!

October 21, 2024

Adviser I used left I don’t trust or believe advise given by new ones. I had been with P for many years. More

by DOCHIAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Estrada
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Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We understand how important trust is in these relationships. We’re committed to providing reliable advice and support. If you ever decide to give us another chance, we’ll be here to help. Your loyalty to P is appreciated!

October 21, 2024

The service representative was honest, professional and thorough in interactions with me. The service also was fast and appropriate. More

by Pittypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
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Oct 22, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our service representative made such a positive impression. Your satisfaction is our priority, and we’re glad you experienced our commitment to honesty and professionalism. We look forward to serving you again!

October 21, 2024

Received great service through the service advisor. Very knowledgeable and very helpful. He answered all my questions accordingly. More

by Invest509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a positive experience with our service advisor. Providing knowledgeable and helpful service is our priority, and your feedback truly motivates us. Looking forward to serving you again!

October 21, 2024

I appreciated the efficiency and professionalism I experienced with everyone I came into contact with during my buying experience. Even though I have utilized this dealership before, this was the typ More

by MATT.KRUSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Geddes, Cory, someone from finance.
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Oct 22, 2024 -

Pinnacle Nissan responded

Matt, thank you for sharing your positive experience! We're thrilled to hear that our team's efficiency and professionalism made such an impact. We look forward to welcoming you back for your next car purchase!

October 20, 2024

The sales department was available to answer questions and worked with us on complete two purchases. More

by bkrasowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Turcott, Max, Johnathan
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the feedback! We're glad to hear our sales team was helpful during your purchasing process. Your experience is important to us, and we appreciate your support. If you have any suggestions for improvement, we’d love to hear them!

October 20, 2024

Pinnacle Nissan is a great dealer where i take my car’s every time,nice people,good atmosphere. More

by diarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferary
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Oct 22, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear you enjoy your visits and appreciate our team's atmosphere. Your satisfaction means a lot to us, and we look forward to seeing you again soon!

October 20, 2024

poor customer servuce - missed dates - cost higher then quoted - naggged about buying a new vehicle contsantly. Off color comments aqbout politics More

by BHT3ENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
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Oct 22, 2024 -

Pinnacle Nissan responded

We sincerely regret that your experience did not meet your expectations, especially regarding the missed dates and unexpected costs. It's important to us that our customers feel respected and valued, and we apologize if you felt otherwise, particularly with the comments you mentioned. Please contact Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

October 20, 2024

I was very disappointed at the outcome. Having to replace a leaking fuel tank that was missed the first time. I think Nissan should step to the plate and replace. More

by REBOWMAN1950
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike king
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Oct 22, 2024 -

Pinnacle Nissan responded

We understand how frustrating it can be to deal with unexpected issues like a leaking fuel tank, especially after an initial inspection. Your feedback is valuable, and we take your concerns seriously. Please reach out to Anna Algiene at 480-339-7780 at your earliest convenience to discuss this further.

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