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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
970 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 970 reviews

October 25, 2024

Billy the service advisor completed my sons vehicle service quickly. I was pleasantly surprised when they decided to wash my car also. Nice touch. More

by NATHANPETERSEN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Oct 26, 2024 -

Pinnacle Nissan responded

Nathanpetersen38, we are so pleased you enjoyed your visit to Pinnacle Nissan!

October 25, 2024

Clean and easy to work with. Eddie was very helpful as well. Lounge area is a great place to get work done. More

by DUANE.TAYLOR-MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez
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Oct 29, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Duane! We're thrilled to hear you found our space clean and conducive for work. Eddie truly appreciates your kind words. We aim to make every visit productive and enjoyable!

October 24, 2024

I had a great experience with these guys. I would definitely come back if I had Wes as my advisor. More

by keekav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Oct 25, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Wes. We look forward to welcoming you back soon for more exceptional service!

October 24, 2024

Everyone here was very helpful and kind to work with. Billy was very knowledgeable and courteous. More

by Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Ferrari
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Oct 26, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

It is convenient to where I live. I was able to schedule a time that worked for me. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Oct 24, 2024 -

Pinnacle Nissan responded

Thanks for your feedback, Carl! We’re glad to hear our location and scheduling options worked well for you. Your experience is important to us, and we look forward to serving you again.

October 24, 2024

Mike the service tech was awesome to work with helpful and accommodating. He will be my go to person for sure More

by NOKESIVORAVONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike forgot last name
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Oct 24, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great experience with Mike. Our team is dedicated to providing excellent service, and it’s fantastic to know he’ll be your go-to. We appreciate your feedback!

October 24, 2024

My service was quick and it was easy to make an appointment so that was nice More

by Erin Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 24, 2024 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Erin! We're thrilled to hear that you found our service quick and the appointment process easy. We strive to make things as convenient as possible for our customers. Looking forward to seeing you again soon!

Oct 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2024

Pinnacle Nissan been my “go to” dealer since 2011… friendly, competent. They take good care of my car. Thank you More

by NOEMAIL120
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Auer
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Oct 24, 2024 -

Pinnacle Nissan responded

Thanks for your fantastic review! We're thrilled to hear that you've trusted us for over a decade. Our team is dedicated to providing friendly and competent service, and we're grateful for your loyalty. Looking forward to continuing to take great care of your car!

Oct 25, 2024 -

Pinnacle Nissan responded

Hi Noemail120, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!

October 23, 2024

Friendly and pleasant employees. Scheduling service was easy, as was the need to change our appointment time. The wait to check in for the appointment was reasonable. We were told th More

by sjlakics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Oct 24, 2024 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear you had a positive experience with our team and appreciated the ease of scheduling. We apologize for the extended wait and understand your frustration regarding upselling. Your comments are valuable as we strive to improve our service.

Oct 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2024

I always receive very good service from Mike King. He is polite and professional Thanks More

by Kenlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Oct 24, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had a great experience with Mike! Our team takes pride in delivering excellent service, and your feedback means a lot. Thanks for sharing your positive experience!

Oct 25, 2024 -

Pinnacle Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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