Pinnacle Nissan

We can't thank Michael and Jonathan enough for all their help. We were not too pleased when we were told we were approved and everything was okay with the first car we bought and left with. Then we were t help. We were not too pleased when we were told we were approved and everything was okay with the first car we bought and left with. Then we were told to come back in on a Monday night, waited 45 minutes to see someone and then told we were not approved and had to leave the car there and had to had them give us a ride back home at almost 9pm. How humilating! We went back in only AFTER Michael called us and said to take a look at a BMW he had just gotten in. We liked it and we were again told us we were approved and PROMISED that we would not be told to come back in and have the same thing happen again. We were very hesitant to do this all over again and sit for another 2 hours of paperwork and waiting. It's been over a week and we still have the car. But we only came back because of Michael and signed the deal because of Michael and Jonathan. Had it not been for them, I would have no problem telling everyone how crappy Pinnacle Nissan treats people. Our second finance guy was quick and amazing and showed us what we had been approved for, no pushy selling, nothing. Now why can't it always be like that? More

We were treated very well by this team. We were not rushed and we were properly educated. Michael Turcotte has the most incredible patience and we never felt anything but a very valued customer. We ha rushed and we were properly educated. Michael Turcotte has the most incredible patience and we never felt anything but a very valued customer. We had a very good experience and would recommend Michael Turcotte to anyone wanting special attention More

Everyone at the dealership was pleasant and seemed eager to help. Michael Wykoff approached us as we wandered around the lot Friday evening in a pleasant manner and offered his assistance. He was very k to help. Michael Wykoff approached us as we wandered around the lot Friday evening in a pleasant manner and offered his assistance. He was very knowledgeable about the Nissan model we showed an interest in. He was eager to let us see the cars available and clarify the differences between each one. Mike was thorough in helping us get the car we wanted at the price we were willing to pay. Mike contacted us the day after our purchase and met with us to go over the various features of the car. He is a young man and very willing to do the job as it should be done! Pinnacle Nissan is fortunated to have him as an associates. More

I leased a new car from them yesterday. This is my fifth new car purchase and I have to say this was the absolute best buying experience I have ever had. The salesman Michael Turcotte was wonderful. He was new car purchase and I have to say this was the absolute best buying experience I have ever had. The salesman Michael Turcotte was wonderful. He was knowledgeable, efficient and friendly. He even helped wash/detail my car so I could get my car faster. The finance manager Tommy Helms did a great job of giving me the deal I needed without the back and forth negotiations. They didn't play any games took great care of me. I was incredibly pleased with my experience at this dealership. I will definitely be back! More

Doug has been a great service representative. Over the years he has always made sure that we recieve the best service on our Nissan automobiles - we have three of them (down form four). From scheduled ma years he has always made sure that we recieve the best service on our Nissan automobiles - we have three of them (down form four). From scheduled maintenance to unexpected issues, Doug always gets us scheduled, gets us in and out on time. More

The staff at Pinnacle Nissan were so helpful and wonderful. They answered all my questions, they helped get me the best deal and made my car buying experience great. If your looking for a new or use wonderful. They answered all my questions, they helped get me the best deal and made my car buying experience great. If your looking for a new or used car go see them. When you go ask to work with Eric Runyon or Wayne Johnson in sales and in finance ask for Christopher Gamboa Or Gerry Truax. All were very knowledgeable and great to work with. Im very happy with my new car. When I buy my next car I'm definitly going back there. More

Doug Barsell is the reason that I service my car at Pinnacle Nissan. He is the most professional, patient, caring and organized, service advisor, that I have worked with at any dealership. He calls you Pinnacle Nissan. He is the most professional, patient, caring and organized, service advisor, that I have worked with at any dealership. He calls you and gives you a progress report as the car is being worked on. Pinnacle Nissan needs more Doug Barsell's there. The only thing that I have issue with, is the pricing, that seems high to me. More

I had the privilege of purchasing a vehicle from Pinnacle Nissan on August 10, 2010. From my initial contact with Sales Professional Michael Wykoff, to my converstaion with General Manager Lyle Nick, to the Nissan on August 10, 2010. From my initial contact with Sales Professional Michael Wykoff, to my converstaion with General Manager Lyle Nick, to the completion of my purchase with Finance Manager Christopher Gamboa my experience was top notch. The staff at Pinnacle Nissan listened to my needs and understood what I was looking for to a "T". They were flexible, and worked with me to achieve exactly the optimal purchase experience I was hoping for. I will enjoy my Pinnacle Nissan vehicle for many years to come and highly recommend Pinnacle Nissan to anyone hoping for a great buying experience. More

I brought a car in and was VERY clear that it was going on a road trip. That I needed it checked from top to bottom, left to right. Got it home, and one of the tires was almost flat - a minor thing but so on a road trip. That I needed it checked from top to bottom, left to right. Got it home, and one of the tires was almost flat - a minor thing but something I expected them to look at. It's now on the "road trip" and the left front wheel well liner came flying off. Suspiciously right after being in the shop - did they forget to tighten something? I won't be going back there again. More

This is by far the worst experience of my life. I don't EVER want to go through a dealership again if they are like this. Everyone that my daughter and I dealt with were slimy liars!!! I cannot believe EVER want to go through a dealership again if they are like this. Everyone that my daughter and I dealt with were slimy liars!!! I cannot believe that people actually give Pinnacle Nissan good reviews!! What I find amazing is that after the treatment and promises that were made to us; we went back 2 months later to collect on the promise and the people involved were all gone... can we say "cover up?" ?! More