Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
1,280 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,280 reviews

January 29, 2025

We have been treated well by the people in the service department at Pinnacle Nissan We always go there for our service Billy went out of his way to help us last time More

by LJCarrspam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
Report | Print
Jan 30, 2025 -

Pinnacle Nissan responded

LJ, we’re thrilled to hear about your positive experience with our service team! Billy is dedicated to providing exceptional support, and we're glad he made a lasting impression. Thank you for choosing Pinnacle Nissan; we look forward to serving you again!

January 28, 2025

Billy and the dealership were fast, accommodating, and helpful. He coordinated my windshield replacement with my other repairs. More

by stickwithsteph
Recommend Dealer
Yes
Employees Worked With
Billy Ferreri
Report | Print
Jan 29, 2025 -

Pinnacle Nissan responded

Thanks, Steph! We’re thrilled to hear that Billy and the team made your experience smooth and efficient. Your satisfaction is our priority, and we appreciate you sharing your positive experience!

January 28, 2025

Fair dealership, didn't feel pressured at all. Trevor did a great job for us. More

by vbudwick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Gorder
Report | Print
Jan 29, 2025 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a positive experience and felt no pressure during your visit. Trevor appreciates the shout-out and is dedicated to providing excellent service. We hope to see you again soon!

January 28, 2025

Dylan answered our questions, gave us options and was very professional. We were very satisfied. No More

by vicp2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jan 29, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review, Vic! We're thrilled to hear that Dylan provided you with great options and professionalism. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

January 28, 2025

Wes in the service department was great. He addressed my concerns I was having about my pathfinder and completed a diagnostic as well as the repairs within a few hours. I was able to pickup More

by CHRISTINA.MICHAELS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Report | Print
Jan 29, 2025 -

Pinnacle Nissan responded

Thanks for the awesome feedback, Christina! We're thrilled to hear about your positive experience with Wes and that your Pathfinder is back on the road. Our team is always here to ensure your vehicle runs smoothly. Enjoy your drives!

January 27, 2025

Pinnacle Nissan did great job regarding my oil change and applying my semi annual paint protection. More

by MIKESMINIMARKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that Pinnacle Nissan took care of your oil change and paint protection so well. We appreciate your trust and look forward to serving you again in the future!

January 27, 2025

Easy to make,very prompt getting appolntment. Dan was especially nice in making sure everything was done in a timely manner. More

by PHEONIX01DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Report | Print
Jan 28, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're so glad to hear that scheduling was easy and prompt, and that Dan ensured everything was completed in a timely manner. We truly appreciate your kind words and look forward to helping you again soon!

January 27, 2025

I came in for a oil change and they tried to upsell an additional $700.00 worth of Service. More

by DEREKBARTHOLOMEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Pinnacle Nissan responded

We understand your frustration about the upsell offer during your recent oil change visit, and we truly appreciate your feedback. Our goal is always to provide transparent and helpful service, focusing on what’s best for your vehicle’s performance. Please feel free to reach out to Anna Algiene at 480-339-7780.

January 26, 2025

Once we got the warranty repair agreed and underway it was a huge amount of work they completed for us More

by jason.careless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Pinnacle Nissan responded

Thank you for your feedback! We're glad to hear that once the warranty repair was agreed upon, our team was able to complete a significant amount of work for you. We appreciate your patience and trust in us throughout the process. If you need anything further, don't hesitate to reach out!

January 26, 2025

Good service. Good explanation of potential issues down the road. That’s all I’ve got. More

by dgorneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan von Hatten
Report | Print
Jan 27, 2025 -

Pinnacle Nissan responded

Thanks for the great feedback! We're thrilled to hear you appreciated our service and explanations. If you have any more thoughts or questions, feel free to share. Your insights help us keep improving!

1
...
11
12
13
...
128