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Pinnacle Nissan
Scottsdale, AZ
1,497 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too.
We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,497 reviews
July 16, 2018
Jeep Purchase Austin was very attentive and answered all of our questions in full! Had a great overall experience and he himself was not pushy therefore I felt very Austin was very attentive and answered all of our questions in full! Had a great overall experience and he himself was not pushy therefore I felt very comfortable throughout the entire process. Very helpful!! More
by Erickerson
Employees Worked With
Austin Bonell
July 15, 2018
Another great experience with Walter Dolan I've been going to Walter Dolan at Pinnacle Nissan for 10 years now. Every sales experience with him has been exceptional. He helped my girlfriend a I've been going to Walter Dolan at Pinnacle Nissan for 10 years now. Every sales experience with him has been exceptional. He helped my girlfriend and I with her first Pinnacle Nissan purchase in 2014 with a certified preowned 2013 Nissan Rogue. When the time came to trade it in, of course we saw Walter. My girlfriend just got a new 2018 Nissan Frontier SV Midnight Edition and she couldn't be happier. Thanks again Walter! More
by Eric R
Employees Worked With
Walter Dolan, Howard Wade
July 15, 2018
Love my new car! We went to the dealership on my birthday to purchase a new car but ended up working with Adam and got a great deal on a used (2017) vehicle. We were We went to the dealership on my birthday to purchase a new car but ended up working with Adam and got a great deal on a used (2017) vehicle. We were able to get a fair trade in our car as well. Adam was knowledgeable, patient and fun to work with. I left the dealership that night with a beautiful car. Thanks Adam!! More
by Missy
Employees Worked With
Adam Turner
July 15, 2018
Great sales rep. Awesome dealership! My sales rep Adam was very knowledgeable. Everything went so smoothly and hassle free. The process was done in 2 hours! I definitely recommend Adam an My sales rep Adam was very knowledgeable. Everything went so smoothly and hassle free. The process was done in 2 hours! I definitely recommend Adam and Pinnacle Nissan for their great customer service. More
by ayydreee
Employees Worked With
Adam Turner
July 15, 2018
Pleasent surprise We all know what we are walking into when stepping into a car dealership. Well, my latest visit to Pinnacle Nissan was a new and a positive experience We all know what we are walking into when stepping into a car dealership. Well, my latest visit to Pinnacle Nissan was a new and a positive experience. Zack was my sales person, and we immediately connected and had found a common ground. He worked the numbers, made no promises he couldn't keep and followed up with phone calls and texts with any developments on our possible deal. He served the interests of the dealership (as he should have) bit also made it very comfortable process for me. We had a lot of back and forth, (lasted a few days) but I am very happy withy purchase and with the level of service I got at Pinnacle Nissan. I will go back the next time I have a need for a car. Thank you Zack and all the best! More
by Snirdror
Employees Worked With
Zachary Spendley, Cameron Norlin
July 15, 2018
Almost didnt happen Went in there to test drive a Nissan Altima, was very satisfied with Egor and the way he carried himself. Egor answered all the questions i had and wa Went in there to test drive a Nissan Altima, was very satisfied with Egor and the way he carried himself. Egor answered all the questions i had and was very helpful. When i asked to see the out-the-door price he presented. Upon review i saw some additional items i did not want, his manger came over and did not show me any respect and said "Im all in for this deal but thats the best i can do" i said "I would not like these items and would like to talk about it" he then replied "Thats my final offer thanks for coming in". As a recent college grad i understand i still look like a kid but my money is still green, so him ending the converstaion there was sad to say the least. Later that night Egor called me back and apologized for his supervisors word and was going to try to get a better deal with another manger the next day. He called me back with a better number in the morning and i bought the car. More
by Pedro_G
Employees Worked With
Igor Gadaev
July 14, 2018
Thank you Francis was a great help. he helped us find the right vehicle and we were able to save money. we are looking forward to working in the near future. Francis was a great help. he helped us find the right vehicle and we were able to save money. we are looking forward to working in the near future. More
by Holly02141969
Employees Worked With
Francis Maena
July 14, 2018
Perfect Fit We've known Austin for a little while and it was awesome to go and have him help us find the perfect vehicle as we started our family. We were upgradi We've known Austin for a little while and it was awesome to go and have him help us find the perfect vehicle as we started our family. We were upgrading from a car to an SUV so that we could fit all of our baby stuff in the car when the time came. We absolutely loved what Austin picked out when we told him what we were looking for and ended up only needing to look at one vehicle! More
by Beauchamp16
Employees Worked With
Austin Bonell
July 14, 2018
Go see Adam! Adam was great to work with! I got very lucky for being able to work with him on a car deal. I had no intention of purchasing a car when I went into t Adam was great to work with! I got very lucky for being able to work with him on a car deal. I had no intention of purchasing a car when I went into the dealership, but he made me a deal I could not refuse! Adam was also very accommodating of the last minute requests I made, and working with me in a difficult situation. 10/10, would recommend him to anyone looking for a great car buying experience! More
by rainac
Employees Worked With
Adam Turner, Howard Wade
July 14, 2018
Austin Bonell If you need a car find this man. He is genuine, understanding and will definitely help you out with whatever car purchases you may have. Simply, he is If you need a car find this man. He is genuine, understanding and will definitely help you out with whatever car purchases you may have. Simply, he is the man! More
by Berruk
Employees Worked With
Austin Bonell, Howard Wade
