Pinnacle Nissan

rudy mendoza internet manager I was looking to buy a family vehicle and went on the internet and was help by Rudy Mendoza. Rudy was very respectful by understanding my budget and I was looking to buy a family vehicle and went on the internet and was help by Rudy Mendoza. Rudy was very respectful by understanding my budget and not being pushy and would definitely go back and recommend Rudy Mendoza and Pinnacle Nissan. More

Rudy was great & helpful Rudy was very helpful in providing me with options for a new Rogue that I was looking at. I didn't visit the dealership in person, (was considering bu Rudy was very helpful in providing me with options for a new Rogue that I was looking at. I didn't visit the dealership in person, (was considering buying from here from out of state) but my father did and dealt with Rudy as well. I was very pleased with his quick responses with emails and phone calls with updates on new models and prices. He never pressured my father or me into doing anything, just was very thorough with providing information. Would recommend dealing with him if you visit Pinnacle! More

Ecellent customer service! I was very pleased with my car buying experience at Pinnacle Nissan! My salesman Rudy Mendoza, was very professional and knowledgeable about his produ I was very pleased with my car buying experience at Pinnacle Nissan! My salesman Rudy Mendoza, was very professional and knowledgeable about his product. He was patient and made sure to answer all of my questions. Thanks for helping and finding the best suitable car for my requirements, I will be referring family and friends to Mr. Mendoza in the future. More

Pinnacle Nissan I was helped by a guy named jj burns, I didn't feel pressured, an he truly helped me find what I was looking for. I recommend going to pinnacle an tal I was helped by a guy named jj burns, I didn't feel pressured, an he truly helped me find what I was looking for. I recommend going to pinnacle an talking to him, I have bought alot of cars, an for me it was the best experience I've had. More

Unethical to say the least No regard for the consumers time. Nice on the phone once they get you in there they talk down to you like you owe them something, Overpriced and I No regard for the consumers time. Nice on the phone once they get you in there they talk down to you like you owe them something, Overpriced and I will never go there again. I will go somewhere where they actually respect you and appreciate your business. More

Ray Dean Ray took excellent care of me at Pinnacle Nissan. He listened to everything I was looking for and was genuinely concerned with my needs as opposed to Ray took excellent care of me at Pinnacle Nissan. He listened to everything I was looking for and was genuinely concerned with my needs as opposed to just selling me a car. It was a much quicker experience than I had anticipated and made my life a lot easier. The particular car that I wanted was not located on the lot at the time. Ray searched high and low for the EXACT car I had wanted and was able to find one for me a few days later. He recently followed up to make sure I was in love with my car, as I am. Ray made buying a car a very enjoyable experience and I would recommend him to anyone looking to buy a car. More

WAY too much haggling We found a Honda CR-V listed on their website at $13,200. This was unheard of - all the other listings were $16K and above for the year, model, and t We found a Honda CR-V listed on their website at $13,200. This was unheard of - all the other listings were $16K and above for the year, model, and trim with the same mileage. We got excited, piled ourselves into the car with our 18 month old, and went to check it out. We got there, test drove the CR-V with Vicente, and really liked it! The Carfax was clean, the miles were low, and the car was in fantastic condition! So we went inside to work out the price. I have a Honda Civic that I LOVE - it's paid off, runs really well, and I have an unnatural attachment to it. They asked if I wanted to trade the Civic in for the CR-V and I said no. We went back and forth and they kept pitching offers at us with and without the Civic included. They first tried to offer me $1K for my Civic - laughable! Then they upped it to $2K - still hilarious to me! And that was their best offer! AND, they did not adjust the cost of the CR-V out the door at all. I continued to tell them that my offer on a $13,200 sticker car was $14,500. They started at $18K out the door and I said absolutely not, and upped my offer to $15K out the door. $1800 above the sticker price is MORE than enough for tax, title, and license. They had all these other fees tied to the total - document fees? I know these additional fees can be waived because I have two friends who work at dealerships, and they continued to sit there and look me in the face saying they couldn't waive any of the fees. They kept "talking to someone else" about the price and coming back out with no numbers lower than $17K. I continued to tell them that I was ABSOLUTELY not going to pay over $16K for the car and they continued to jerk us around, adjusting the cost of the car and upping other costs so it STILL came out to $17K or more. All this time, I had my 18 month old son there, restless, bored, tired, hungry... just ready to go. No consideration for my time whatsoever. I don't know what part of "no Civic" and "I'm not going higher than $16K" they didn't understand, but they wasted FOUR HOURS of my day with their back & forth games. We wound up telling them that their numbers were way too far from ours and leaving. I cannot believe that they had a vehicle listed at $13,200 on their website and on Carfax.com and Cars.com and Cargurus.com only to expect to make no less than $17K on it. Anyway, we wound up going to Camelback Mazda, VW, and Subaru (Camelback Difference) and got the same car with only 10K more miles on it, but with TONS of upgrades - dual a/c zones, leather, better stereo, better maintenance records, etc. - for $15,700 out the door. No games, no haggling, no tricks, no stupid document fees or anything other than tax, title, and license. I would recommend Camelback Difference over Pinnacle Nissan any day of the week. I am nothing short of disgusted with the sales people at Pinnacle Nissan. More

Ray Dean is amazing!!!! My family recently purchased a 2014 Pathfinder from Ray Dean at Pinnacle Nissan. He was so helpful, respectful and generous of his time. We all know h My family recently purchased a 2014 Pathfinder from Ray Dean at Pinnacle Nissan. He was so helpful, respectful and generous of his time. We all know how it feels to step onto a carlot and in no way did Ray let that feeling come across. I put him through the ringer to fulfill the needs I had in a particular car but he sat back, listened to all of our needs and sold us the car we wanted and looked forward too. We had some unusual circumstances that we needed to work through but he was patient, kind and understanding. It was like he was a close family friend who was negotiating a deal for us, not the other way around. We have had some questions since and he has even there for us every step of the way. I have to say this was the best car buying experience I have ever had. Ray Dean at Piinnacle Nissan is the best car salesman that anyone can work with. No matter how far you have to drive, if you want a Nissan, do yourself a favor and work with him!!!! More

I visited Pinnacle Nissan on 3/30/14 intending to purchase a new 370Z. I worked only with Rudy in sales, both in the emails and phone calls leading up to the visit as well as the visit itself. I have purchase a new 370Z. I worked only with Rudy in sales, both in the emails and phone calls leading up to the visit as well as the visit itself. I have never worked with a more personable, well-informed salesman with such a great attitude. The cars on the lot are much better cared for than 370z that I have previously looked at on other lots, and they also stand behind their cars by promising to fix any issue you find before you take delivery. Rudy went out of his way to figure out ways for me to sample the options I was looking for as they did not have a car on the lot that was configured exactly like what I wanted. We found a car with nav, another with leather, and so on. Ultimately the only reason I did not purchase is that I realized I am a bit too tall to be happy with a 370 long term. That being said, Rudy at Pinnacle is the FIRST and ONLY person anyone should go see if they are looking for a new Nissan. More

Found a pre owned Ford f-150 that I was interested in online. Emailed the internet sales team around noon and received replies from two different sales people saying the vehicle was still in stock. At 1: online. Emailed the internet sales team around noon and received replies from two different sales people saying the vehicle was still in stock. At 1:30 p.m I wrote them back saying I was coming to look at the vehicle. Drove over an hour away to find out the car had been sold that morning! The two internet sales people Mannish and Adam wouldn't even come out of their office to apologize to me and did nothing to rectify the situation. Pinnacle Nissan was very unapologetic and it seemed like a situation that didn't surprise them. Then, the assistant manager had the xxxxx to try and show me Nissan Frontiers. Not even in the same class. This company is a joke!!!! More