Pinnacle Nissan

Wow 2014 Nssan Sentra This is the best place to buy a car! From the phone call with Selena to my Sales professional Bret. They are all very happy and enjoy working.. I di This is the best place to buy a car! From the phone call with Selena to my Sales professional Bret. They are all very happy and enjoy working.. I didn't think I would be able to qualify for a new car but they worked with me and I drove home in a 2014 Nissan Sentra. If you go in ask for Bret he will work so hard for you and actually enjoy helping you. Joleen Mouat. More

Purchased a Mazda3 When I found a Mazda3 online that I wanted to test drive, I put in an information request online and the next morning Michael Messer from Pinnacle Nis When I found a Mazda3 online that I wanted to test drive, I put in an information request online and the next morning Michael Messer from Pinnacle Nissan gave me a call to answer any questions and set up a time to test drive the car. Michael did an excellent job and was friendly to work with the entire time - from test drive to purchase. He worked hard to make sure that everything I needed or wanted was taken care of and all of my concerns were addressed. Even when I had to come back in a couple of different times, he was happy to help and run around getting things taken care of. I definitely appreciated working with him and would recommend others to seek him out if looking to purchase a car. More

Purchased Nissan Frontier Crew Cab Had a great experience shopping for vehicle at Pinnacle Nissan. The sales staff worked with me to get in the price range I was comfortable with. Ste Had a great experience shopping for vehicle at Pinnacle Nissan. The sales staff worked with me to get in the price range I was comfortable with. Steve, the finance guy was friendly and quick which helped because I had two little boys that were not very patient because it was lunch time. I will definitely look here when it comes time to purchase my next vehicle in the future. More

Bought a 350Z Michael Messer was the greatest car salesman ever! I had so many doubts and fears about buying a car. Michael is nothing like the stereotype of car sa Michael Messer was the greatest car salesman ever! I had so many doubts and fears about buying a car. Michael is nothing like the stereotype of car salesman. He was honest, generous, and fought hard to get me a fantastic deal! Overall the dealership is clean and comfortable to be in. I went to several other dealerships and none paired in comparison to Pinnacle and their staff. I would recommend them to any friend. I love my 350Z, but I ever need another car, Pinnacle Nissan is where I will be going. More

Tires NOT rotated+ Marked my tires with a marker, and found that the special price $4.95 for tire rotation was NOT done. Checked tires when I got home. I could see no po Marked my tires with a marker, and found that the special price $4.95 for tire rotation was NOT done. Checked tires when I got home. I could see no point in confronting service department about this, due to their attitude towards me when I pulled in. "Oh you with the low miles" as a snide remark. I doubt whether they even bothered to change the oil, when confronted from previous visit 3 months ago "special $36" 2 oil changes. I don't see a need to explain myself for low mileage (under 2,000 miles in 3 years. As a senior military veteran with health issues, I need this car basic Nissan Versa with automatic transmission, so I can still drive myself to the local Phoenix VA Medical Center for medical treatment. Nissan America called me and left message to call them after I notified them via e-mail, with voice message on my land line phone. (I don't have a cell phone, due to the high monthly costs - being retired and living off SS every penny counts). Anyway each time I tried to call them at the specified times I was told they would be in the office, the call always went to voice mail. Also when they called they left a message with case number and return phone call number said so rapidly that I had to replay the phone message several times to write down the info. I really don't see any reason to continue to try and reach them. When I tried to call back the dealer rep with phone number given, it was ALWAYS BUSY. This most recent bad experience and the other one when I was told I needed engine service done, I had the sense to put it off and took the vehicle to an independent garage which charged 1/2 the price the dealer was charging. After reading the NEGATIVE reviews on Pinnacle Nissan, the glowing reviews I found on the WWW by a former sales manger were written by employees and relatives thereof, thus so many 5 out 5 “perfect” ratings. I tried again to reach the Nissan America representative Megan Esposito, and after leaving a voice mail [I called her at specified time she would be in] she called me, but when I answered she hung up. More

Blessed doing buss. with Rudy and Ernesto. Since I started asking info about the car I wanted till the closed of my purchased, A REAL PLEASENT EXPERIENCE!!! Doing buss. with this gentlemen, Tha Since I started asking info about the car I wanted till the closed of my purchased, A REAL PLEASENT EXPERIENCE!!! Doing buss. with this gentlemen, Thank you, very, very much. They did answered all my questions and guide me all the way through. I highly recommend it to anybody who wants a honest, experienced person to help you in a car purchase to contact Rudy. Thank you PINNACLE NISSAN for having people like Ernesto Poston and Rudy Mendoza. More

Woo Hoo! I decided to buy a convertible & had done a lot of research & was at the point of doing test drives. I stumbled upon a 2012 Lexus IS on the internet I decided to buy a convertible & had done a lot of research & was at the point of doing test drives. I stumbled upon a 2012 Lexus IS on the internet at Pinnacle Nissan with VERY low miles. It was after 7p on Sunday the day before Memorial & I saw their live chat option was still available. I sent a question if the car was still in their inventory and an operator answered right away. They indicated it was on their computer & would have a salesman check & was it ok if they called me to let me know? Rudy with the internet department called & they in fact did still have it. The price for the year & amount of miles was very appealing so I set an appointment early the next day. Let me stop right here & say that I hate buying cars. As so many customers experience a car salesman is not my type of person. I say this with the fact that one of my sons is a car salesman, but as I found out in my experience with Rudy, neither he nor Rudy are the typical salesman. Rudy was throughout the whole experience SO friendly & I loved the energy and positive attitude that was a part of our interactions. Did he go through typical sales process? Yes, but the way he ( and his manager) handled it there was never the hard sales pressure type of feeling I have had so often in the past. I am a straight shooter - black & white - and I don't like the games period. I got what I felt was a fair price for the new car. My trade I think they could have given more but I did not push that point. I was very aggressive about interest rate - I do not play the 'payment' game as I work in the auto finance industry & you can manipulate numbers easily and end up paying more over the full term. And they actually have exceeded my expectations on where my rate would fall. So I am VERY happy with the service and the price and am recommending Rudy to everyone that will listen to me! More

Great new car sales experience - Rudy Mendoza Dealership was great from first time in the door until left with new vehicle. No high pressure sales. Told them what I wanted. They listened and pu Dealership was great from first time in the door until left with new vehicle. No high pressure sales. Told them what I wanted. They listened and put together a vehicle and package according to my specifications. Rudy Mendoza was extremely professional, knowledgeable and understanding of my needs. Everyone else I worked with at the dealership had the same positive helpful attitude. Would highly recommend Rudy and the dealership to anyone looking for a great vehicle and price. - Vern Snider 5-27-2014 More