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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
968 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 968 reviews

November 06, 2024

Nice people quick service pleasant place and great service advisor (Mike King) pleasure to work with. More

by DDELUClA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike King
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Nov 07, 2024 -

Pinnacle Nissan responded

Thanks for your kind words! We’re thrilled to hear you had a great experience with Mike and our team. We strive to provide quick and pleasant service for all our customers. Looking forward to seeing you again soon!

November 06, 2024

The service was excellent and the staff incredible. They were particularly kind in arranging a ride to an appointment I had while my car was being serviced More

by CHEIFBRANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to go the extra mile, and we're glad we could assist you during your car service. Your kind words mean a lot to us!

November 06, 2024

Always a pleasure to work with their years of experience show when they easily fix my issues Thanks guys More

by Cadichris2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 08, 2024 -

Pinnacle Nissan responded

We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and it’s always a pleasure to assist you. Looking forward to continuing our partnership!

November 05, 2024

The time to complete my transaction was excellent. Matt Duffy my salesman and Michael in finance were fantastic to deal with. More

by Mikie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duffy
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Nov 06, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Mikie! We're thrilled to hear that Matt and Michael provided excellent service. We strive for efficiency and customer satisfaction, and it's wonderful to know we hit the mark for you. Looking forward to serving you again!

November 05, 2024

Great service, quick results, fair pay! Would definitely come back again when I need to! More

by Carysheims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy!
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Nov 06, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

November 05, 2024

Jonathan was excellent in his treatment and approach to selling a vehicle! More than happy with my experience. More

by ironmendoza_94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Silver
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Nov 06, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Jonathan provided you with an excellent experience. Your satisfaction is our priority, and we appreciate your support!

November 05, 2024

I found the dealership to be fast and friendly and the wait time was quick. Well worth the drive from Maricopa. More

by DENNIS_STUMBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Pinnacle Nissan responded

Dennis, we're thrilled to hear that you had a fast and friendly experience with us! Thank you for making the drive from Maricopa—your satisfaction means a lot to our team. We look forward to serving you again!

November 05, 2024

Can’t trust a service manager on what’s actually necessary for service. Went in for an oil change and once again come out with a huge bill. More

by Kurthc56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Pinnacle Nissan responded

We understand how important it is to trust the service recommendations you receive, and we’re sorry to hear that you feel your recent visit didn’t meet your expectations. We want to make sure that every service is clearly explained and that you only receive what’s necessary. If you’d like to discuss this further or have any questions about the services performed, please feel free to reach out to Anna Algiene at 480-339-7780.

November 04, 2024

I use this dealership to service my car exclusively! Why? Everyone is so nice and professional. I’m treated well and they always wash my car! They also keep me apprised of any and everything my car may More

by Ziabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Pinnacle Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Providing excellent service and keeping you informed is our priority. We appreciate your loyalty and look forward to continuing to serve you!

November 04, 2024

Fantastic customer service support from Eddie in the service department. Team work and communication between advisors was outstanding. More

by BEVERLYJ2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in service department
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Nov 05, 2024 -

Pinnacle Nissan responded

Thanks for the great feedback, Beverly! We're thrilled to hear about your positive experience with Eddie and our service team. Outstanding teamwork is what we strive for, and it’s wonderful to know it made a difference for you. We appreciate your support!

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