Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,321 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
Contact Dealership
View Awards

7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

Directions

By Type

Showing 1,321 reviews

May 22, 2025

Wes took great care of me. The service team a pinnacle Nissan is always thorough and excellent! More

by WHITNEYSTEVENS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025

A little slow with no communication Everything else was ok Next appointment was set for September More

by RDHAZ701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025

Very good at listening to my story and working to make a good deal. The team met my expectations More

by 20044x4
Recommend Dealer
Yes
Employees Worked With
Nicolas and David
Report | Print
May 22, 2025 -

Pinnacle Nissan responded

Thanks! We're glad to hear our team was able to listen and help you find a great deal. Your feedback means a lot to us, and we’re always here to meet your expectations. Looking forward to serving you again!

May 21, 2025

The service person was really cordial with us and didn’t try to up sell us something we didn’t need. More

by roncook65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Pinnacle Nissan responded

Thank you for the fantastic feedback, Ron! We're thrilled to hear that our service team provided you with a friendly experience without any pressure. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

May 20, 2025

Thank you Eddie Fernandez and the Pinnacle Nissan service center! I always receive the highest quality service and maintenance for my truck. Your customer centered support is second to none. I will always b More

by KENARD.UBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Fernandez
Report | Print
May 21, 2025 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience at Pinnacle Nissan! Our team is dedicated to providing top-notch service, and your feedback means the world to us. We look forward to seeing you and your Nissan vehicles again soon!

May 20, 2025

Service was outstanding and the waiting period was very fast! The work appears to be quality work! More

by demechialmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciated our fast service and quality work. Your satisfaction is our priority, and we look forward to serving you again!

May 13, 2025

I talked to Jordan on the phone about the issue about my car. He assured me he will take good care. More

by terminator20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Johnson + Jordan Von Hotten
Report | Print
May 16, 2025 -

Pinnacle Nissan responded

Thanks for your wonderful review! We're thrilled to hear that Jordan provided you with great support. Our team is always here to ensure your experience is top-notch. We appreciate your trust in us!

May 10, 2025

This was my first visit and had no issues with service and my advisor was very professional. More

by RAIDERBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Report | Print
May 16, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled to hear you had a great first visit and that our team provided you with professional service. We look forward to welcoming you back soon for another excellent experience!

May 10, 2025

The work was done quickly and efficiently. Drop off and pick up was also quick and easy. More

by richeray17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with us. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again soon!

May 09, 2025

I’ve been coming to Pinnacle Nissan Service Center for years. Joey is a great service manager. If you come to him with your needs he will always do his best to help! Dan is a great service advisor & does More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey & Dan
Report | Print
May 12, 2025 -

Pinnacle Nissan responded

Thanks, Chris! We’re thrilled to hear you’ve had such positive experiences with Joey and Dan. Your loyalty and kind words mean a lot to us. We're here to keep your Nissan Frontier running great! Looking forward to seeing you again soon!

1
2
...
133