Pinnacle Nissan

Prompt Attention when I walked in to meet JORDAN. He's friendly, cooperative and professional. *Brought me up to date on My (15k+) Maintenance Schedule. Thanks! He's friendly, cooperative and professional. *Brought me up to date on My (15k+) Maintenance Schedule. Thanks! More

Exceptional service from Wes An unexpected issue. Thank you for working my car in and as always taking great care of us! Thank you for working my car in and as always taking great care of us! More

Billy took care of the repairs and the length of time was short. Fast reliable service short. Fast reliable service More

Bought an Infiniti QX60 from the Nissan dealership and had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it thro had a horrible experience working with Matt Duffy once the sale was complete. The car was listed as certified with Infiniti and by purchasing it through Nissan I lost most of the benefits. The vehicle had 28 miles. Mgmt never reached out during the time I owned the car which was 30 days given they knew this vehicle had operating issues. No one from mgmt called saying how is the vehicle. Once the sale was complete you are no longer a valued customer. The vehicle had 28 miles and issues from the very start given the car had defects. Matt Duffy stated they fully inspected the vehicle but missed key important safety factors like sensors that were manufacturer defect. Never could get them fixed after owning the car for one month. We kept this vehicle for one month and went to another dealership to buy a new QX60 given Scottsdale infinity (mgmt) was willing to trade the vehicle back(with Matt Duffy help) that had 400 miles, two weeks old for $8,000 less. Each dealership pointed the blame of this situation on each other. Any logical consumer would question selling a car back with 400 miles for thousands less. These two connected Scottsdale dealerships customers need to avoid at all cost and take your business anywhere else in Arizona. More

My family and I have purchased 3 Nissan vehicles from Pinnacle Nissan and have received the best service and kindness from all of the staff. We won't shop anywhere else for a car, truck or SUV. Thank you Pinnacle Nissan and have received the best service and kindness from all of the staff. We won't shop anywhere else for a car, truck or SUV. Thank you! More

The service department has been so incredibly helpful and I am grateful that they have let me drive their loaner car while they are trying to figure out what’s wrong with my car. If I ever have enough money I am grateful that they have let me drive their loaner car while they are trying to figure out what’s wrong with my car. If I ever have enough money I will definitely purchase a vehicle from Pinnacle Nissan More

My service advisor. Wes is always professional and courteous… I would recommend pinnacle Nissan to friends and family Wes is always professional and courteous… I would recommend pinnacle Nissan to friends and family More

Very professional and flexible We had a very good service and also Rosendo in parts was very helpful and also Rosendo in parts was very helpful More

Edie was my service manager and he did an excellent job of pointing out needed service on my vehicle—thanks of pointing out needed service on my vehicle—thanks More

The service department was very courteous and went above and beyond the basics. As such, they found a problem during their safety inspection that probably would not have been noticed until months later. and beyond the basics. As such, they found a problem during their safety inspection that probably would not have been noticed until months later. More