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Pinnacle Nissan

Scottsdale, AZ

4.6
1,199 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,199 reviews

February 06, 2025

Horrible experience. They epitomize the horrible experience of car shopping. Car salesman’s Max was the worst and I hope he is at the bottom of the barrel at this place. More

by michaelgreer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max - Zero stars
February 06, 2025

Dan was great in getting myar in for an AC hose replacement. He kept me informed and my car was done on time. More

by Ken1948
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Feb 07, 2025 -

Pinnacle Nissan responded

Ken, we’re thrilled to hear that Dan provided you with excellent service and timely updates! Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you for the 5 stars!

February 05, 2025

Me gusta el servicio que dan es muy bueno y son muy amables con los clientes me gusta el servicio More

by BEAUTYBYDULCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
La verdad no sé el nombre de ellos pero si dan muy buen servicio los felicito
Feb 06, 2025 -

Pinnacle Nissan responded

¡Gracias, Dulce! Nos emociona saber que disfrutaste nuestro servicio y que nuestro equipo te pareció amable. Tu satisfacción es muy importante para nosotros, y estamos ansiosos por darte la bienvenida nuevamente para otra gran experiencia.

February 05, 2025

Friendly service, friendly staff! I had confidence the job was done correctly the first time. More

by RSTUD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in Service
Feb 06, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority, and we're glad we met your expectations. Looking forward to seeing you again!

February 04, 2025

Good friendly service But check air pressure on tire rotation. Disappointed came in low and same going out More

by corcorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Pinnacle Nissan responded

Thanks for your feedback! We're thrilled you enjoyed our friendly service. We appreciate your note about the tire pressure and will ensure our team addresses this in future rotations. Your experience helps us improve, and we're grateful for your insight!

February 04, 2025

Very friendly, responsive, prompt, accommodating. Always answer right away and give their direct numbers to make it easier to reach them when my car is with them. Service is always spot on. Appreciat More

by CKIMKUPFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 05, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your feedback on our responsiveness and service means a lot to us. We’re here to keep your vehicle in top shape and always appreciate your trust!

February 04, 2025

Friendly and helpful. Always respectful of our needs. Sam and Mark were very attentive to what we needed and wanted. More

by brenee126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Mark
Feb 05, 2025 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear that Sam and Mark provided you with attentive service. Your satisfaction means the world to us, and we’re here to help whenever you need. Looking forward to seeing you again soon!

February 03, 2025

Friendly employees that do great work. They take great care of my Z Nismo. Thank you! More

by cmmontoya429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
Feb 05, 2025 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that our team is taking great care of your Z Nismo. Your satisfaction means everything to us, and we appreciate your support!

February 02, 2025

Fast, friendly, and very timely service! I stayed in the waiting area and had a cup of coffee and nice snack bar More

by WSAGAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Pinnacle Nissan responded

Thanks! We're thrilled you enjoyed our fast and friendly service. It's great to hear you made the most of your time in our waiting area with a coffee and snack. We look forward to serving you again soon!

February 02, 2025

Called in with a mx issue. . was able to come in same day and leave same day with s fixed titan.. will return! More

by JERKERT86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Pinnacle Nissan responded

Thanks! We’re thrilled to hear you had a quick turnaround for your Titan issue. Our team strives to provide prompt service, and it’s great to know you’ll be back. Looking forward to seeing you again!

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