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Pinnacle Nissan

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,046 Reviews
At Pinnacle Nissan, our experienced staff is here to serve you before, during, and after the sale. As a leading dealer, we carry one of the largest selections of new and pre-owned vehicles. Our award winning Parts and Service department can help you with anything you need for your Nissan, and we service all other makes and models too. We are always striving to deliver world class customer service, our customers deserve, and hope you will give us the opportunity to do the same for you.
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7601 East Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,046 reviews

December 21, 2024

Jordan was professional and friendly when I checked in and out with my Nissan Murano More

by JOHNFAZEKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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December 21, 2024

Eddie and Cory were extremely helpful as always. I always recommend them when I can. Cory is a wizard with alignments and they always seem to fit me in same day. More

by C. Taylor Rigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and Eddie
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December 21, 2024

Mike always gets me in fast and keeps me informed on when I will get my car back or any problems. Great service. More

by SCSHIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike king
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December 20, 2024

Fast service and best of all it was free for the first time including a free car wash More

by BILL_NEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Eddie was fast and efficient. The work did not take long and I was exceedingly happy with the service i received. They had me back on the road in no time. Thank you. More

by ERIKRPRIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Pinnacle Nissan responded

Thanks, Erik! We're thrilled to hear that Eddie provided you with quick and efficient service. Getting you back on the road is our top priority, and it's great to know you were happy with your experience. We appreciate your feedback!

December 19, 2024

Wes did a great job keeping me informed of the situation with my car and how much it would cost me More

by Lift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 20, 2024 -

Pinnacle Nissan responded

Thanks! We're glad to hear Wes provided excellent communication about your car situation. We strive for transparency, and your feedback means a lot to us. If there's anything we can do to elevate your experience to five stars, let us know!

December 19, 2024

I called on the way there and I got an appointment right away the service thank you More

by sfayzakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 20, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you received prompt service and got your appointment so quickly. We appreciate your support and look forward to serving you again soon!

December 19, 2024

Excellent service with a detailed report on what needs to be done. No pressure just facts. More

by butch14
Recommend Dealer
Yes
Employees Worked With
Jordan in service.
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Dec 19, 2024 -

Pinnacle Nissan responded

Thank you for your fantastic review! We’re thrilled to hear you appreciated our thorough approach and pressure-free service. Your feedback motivates us to keep delivering the best for our clients. Looking forward to assisting you again!

December 18, 2024

Jordan came up with a solution to a problem I had with my radio dial, and it works great now. More

by DLFIELDS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 19, 2024 -

Pinnacle Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Jordan was able to help you with your radio dial issue. Your satisfaction is our top priority, and we appreciate your feedback!

December 18, 2024

My service technician was great, very personable, very knowledgeable. He was very cheery and helpful More

by RICEAMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Pinnacle Nissan responded

We’re thrilled to hear you had such a positive experience with our technician! Our team takes pride in being personable and knowledgeable. Thank you for sharing your feedback—it motivates us to keep delivering great service!

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