Pines Ford

The service was wonderful even though a part of my vehicle was broken while in their possession. After they were aware of the damage, they immediately took the car back and gave me a loaner and had it vehicle was broken while in their possession. After they were aware of the damage, they immediately took the car back and gave me a loaner and had it repaired. More

Great experience, Neil attentions and dedication made my visit extraordinary, repair toke longer than anticipated but overall experience was fantastic visit extraordinary, repair toke longer than anticipated but overall experience was fantastic More

They promise me to give me back my car in the same afternoon but the keep my car for 2 days, the back suspension (recall to change parts of the suspension) was making a terrible noise, I took the car afternoon but the keep my car for 2 days, the back suspension (recall to change parts of the suspension) was making a terrible noise, I took the car and it was ok, no noise, next day afternoon the noise starts again. More

Prompt courteous service AND they washed my car! All around great service on my last visit. All around great service on my last visit. More

My service advisor Marco is excellent! Great communication , strong knowledge about my explorer. They keep my 9 year old vehicle in top shape. Great communication , strong knowledge about my explorer. They keep my 9 year old vehicle in top shape. More

Pines Ford has always been fair to me. I have bought two cars from them (most recently a 2022 Ford Maverick) and they have been helpful in the service area as well as making the car buyin I have bought two cars from them (most recently a 2022 Ford Maverick) and they have been helpful in the service area as well as making the car buying experience easy. More

Best customer service, Mr Machado was knowledgeable and very polite, and he listen and answered all my questions, I am 100% satisfied with his service to my car very polite, and he listen and answered all my questions, I am 100% satisfied with his service to my car More

Great salesman and customer service Car is amazing Third time buyer Happy with dealership and car amazing Third time buyer Happy with dealership and car More

Excellent service plus they do good work they are reliable answer all my questions. Good service managers reliable answer all my questions. Good service managers More

Great experience with the express lane services advisor and the shuttles person. Will recommend to anyone and the shuttles person. Will recommend to anyone More