Back

Pines Ford

Pembroke Pines, FL

3.9
2,151 Reviews

8655 Pines Blvd.

Pembroke Pines, FL

33024

Directions

By Type

Showing 2,151 reviews

March 25, 2022

Joe was extremely helpful in getting me an appointment to get my oil changed. The day of the service I was in and out really fast! Great service! More

by sylviadamico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
March 24, 2022

Could never get service advisor on the phone…van was there for 3 weeks and was not repaired…took van to sawgrass ford for repair More

by Laz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Machado
March 24, 2022

I have a 22 year old car that we don’t drive all the time, they are always so nice about keeping it up and running for us. They have been working with us for the last 7 years. Always great for us. More

by Slickstyx44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Machado
March 24, 2022

Room for improvement in the service/repairs section to minimize the turn around time of repairs and service in general. High volume traffic. More

by bbb1usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gilman, Service Advisor
March 24, 2022

Thanks 🙏 your the best And for fixing my car thanks thanks thanks thanks so much thanks More

by Klondono937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Maria Machado
March 24, 2022

Received regular maintenance and installed 4 new tires as the price that offered was very competitive More

by DTRINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
March 24, 2022

The service advisor kept me informed and was very helpful and made of my satisfaction. More

by bjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Machado
March 23, 2022

Please no My car is still Not Fixed to this DAY‼️Feb 11,2022 un😡😡 More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Abraham Service Advisor, Maria Machado
Apr 15, 2022 -

Ty responded

The service advisor was very unprofessional didn’t really show he cared for the customer needs took my car and let it sit in the parking lot for 5 days, I came by at 6 in the morning morning took pictures of my car unlocked door open it got wet inside. And all bcoz the repairs were no charge I had to paid for it by waiting a week to get my transportation back that was just sitting in your parking lot for nothing. Security didn’t even stop me as I rode around the parking lot looking for my car. I could have took the car myself and no one would have knew anything I’m looking for a lawyer rnow to see what could be done about Professional Negligence Claim & Property Damage Claim if you could just see the repair work and the way my car was put back together this was probably the same person that damaged my car in the beginning. I’ve gotten a police report from the pines police department man for a week I lost work how do you think I feel about Pines Ford… you probably not even going to answer be back anyway ‼️

March 23, 2022

Car was dropped off almost two months ago, during last visit this past week found vehicle still hasn't moved from where it was parked. More

by Pyromanmike1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
that guy
March 23, 2022

They dont really take care of people , i ask for another service and they dont even give me ,time price looks like they dont want customer ,maybe they have an off .... More

by Nicolasgusmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know names
...
44
...