Pines Ford

Great car buying experience We researched on line and looked at several dealers’ inventory before deciding to come in and look at a vehicle at Pines Ford. It turned out to be a g We researched on line and looked at several dealers’ inventory before deciding to come in and look at a vehicle at Pines Ford. It turned out to be a great car buying experience. We ended up purchasing a different vehicle than the one we were initially interested in and are very happy with it. Pines Ford has very attentive customer service and personnel. We would like to commend Rosa, our initial contact, and Jorge Villanueva, our Sales Representative. They were professional, personable and all around awesome. Jorge made us feel comfortable with absolutely no pressure or stress during the couple of days it took for us to think about it, decide and complete the transaction. Thank you! More

Very good service Good service over the past 25 years, this is my fourth automobile from this dealer center.the employees Are well to deal with and gave total respect. Good service over the past 25 years, this is my fourth automobile from this dealer center.the employees Are well to deal with and gave total respect. More

Excellent Service My sister & I had each purchased a C-Max almost 5 years ago. Joe Abraham, the Service Advisor, has been extremely helpful through these years and we My sister & I had each purchased a C-Max almost 5 years ago. Joe Abraham, the Service Advisor, has been extremely helpful through these years and we have found that our vehicles are working very well and our esteem for this dealership is high. More

Trouble starting vehicle Joe Abraham was my service rep and it did take a second trip back the next day. He went out and checked the battery himself. The battery was only 5 mo Joe Abraham was my service rep and it did take a second trip back the next day. He went out and checked the battery himself. The battery was only 5 months old but had to be replaced due to a bad cell. The water pump had to be replaced also because it was leaking and was covered under warranty. More

Service I have been going to this dealership to service my car for the last two years. I dealt with a couple of service advisor's that gave me average service I have been going to this dealership to service my car for the last two years. I dealt with a couple of service advisor's that gave me average service. But Joel Gonzalez is always friendly, courteous and knowledgeable. He greets me with a smile every time. I can text him regarding an issue with my car and he will answer me back within an hour time. He is a dedicated service advisor. He is the reason why I drive from cutler bay to Pembroke Pines to service my car. #loyal #dedicated #trustworthy More

First service on 2017 MKZ. The whole thing went like clockwork. My service contact Anthony is outstanding, very efficient and courteous. In fact, I would extend all this to The whole thing went like clockwork. My service contact Anthony is outstanding, very efficient and courteous. In fact, I would extend all this to the reception team as well. Nothing could have been better. John Worsley. More

Had an issue with a dead battery and a recall service Anthony was a true professional. He made the experience easy and without hesitation assist with my issues. As promised, he called me within the time Anthony was a true professional. He made the experience easy and without hesitation assist with my issues. As promised, he called me within the time suggested. More

Such pleasant process We bought a used car at Pines Ford and the whole process was easy and enjoyable. Roly and Jose were so friendly, patient and accommodating. My daug We bought a used car at Pines Ford and the whole process was easy and enjoyable. Roly and Jose were so friendly, patient and accommodating. My daughter loves her car. Not much negotiating but price was still right and below other dealers. Thank you Pines Ford More

New leased 2017 MKZ Gale Muzik is my sales consultant and made the arrangements very easy. She found a vehicle that fits into my budget and the whole process was smooth Gale Muzik is my sales consultant and made the arrangements very easy. She found a vehicle that fits into my budget and the whole process was smooth and simple. She is a great listener and understood my needs. She knew that I wanted a hybrid and was considering two other brands. However, the Lincoln service benefits made the decision simple as there will be tremendous time savings whenever I need service. All of the benefits, including roadside service and SiriusXM All Access, made this the right choice. The car is a dream on the road. Great technology. Great dashboard. Great controls. I'm excited to be driving my MKZ. More

Great Service! I used Quicklane without an appointment...Rex took great care of me! Took my car for "The Works" and a repair. Rex told me between 1 1/2 to 2 hours an I used Quicklane without an appointment...Rex took great care of me! Took my car for "The Works" and a repair. Rex told me between 1 1/2 to 2 hours and I had it back in 1:15! I was good to go! The cashiers were also very nice! Highly recommend Pines Ford. More