Pines Ford

Appointment time I had called 2 days before for a 3:30 appointment, but somehow it was not in the system. I made the appointment with the wrong person who "forgot" to I had called 2 days before for a 3:30 appointment, but somehow it was not in the system. I made the appointment with the wrong person who "forgot" to connect me with the right department. I wasted close to 2 hours. I have the right number now and it won't happen again hopefully! More

Excellent Service Brought my 2016 Fusion in for a problem with hesitation. They checked it and found the problem which was covered by the warranty. I was very happy wi Brought my 2016 Fusion in for a problem with hesitation. They checked it and found the problem which was covered by the warranty. I was very happy with the service I received from Pines Ford. More

Excellent Service! Always satisfied with the service department. My service advisor Roger R. provides me exceptional care! I appreciate his patience and honesty when wo Always satisfied with the service department. My service advisor Roger R. provides me exceptional care! I appreciate his patience and honesty when working with me. More

Overall great experience Great customer service, knowledgeable sales rep, clean environment, quick transaction, very satisfied with my purchase. I will most definitely recomme Great customer service, knowledgeable sales rep, clean environment, quick transaction, very satisfied with my purchase. I will most definitely recommend this dealership in the future. More

Easiest/ Quickest car dealer I ever made!!! We drove into Pines Ford dealership around noon on Saturday. Spent a couple of hours with Rodolfo Medero Fornaris picking out 2 vehicles for my wife We drove into Pines Ford dealership around noon on Saturday. Spent a couple of hours with Rodolfo Medero Fornaris picking out 2 vehicles for my wife and I. I never once felt pressured or persuaded one way or the other, Rodolfo just made it easy to choose. We then went home to grab a bite to eat, came back, waited about 15 minutes as we switched insurances. Then we met with Roy Garcia the finance guy and things went even quicker as he was well prepared and had all documents ready to go. All in all I believe we where there about 4 1/2 hours. We were able to drive away with two 2018 vehicles for a little more a month than we were paying for one vehicle. Thank you very much Rodolfo & Roy, two very professional individuals!!! More

Outstanding service I have recently bought and replaced all four wheels on my Lincoln Navigator. Not only I received the best price from Lincoln Pines (and I did shop aro I have recently bought and replaced all four wheels on my Lincoln Navigator. Not only I received the best price from Lincoln Pines (and I did shop around for a few weeks), but the job (incl. alignment) was done very quickly. I was also given a loaner, so my working day was not interrupted at all. The best service representative Anthony as always helped me on a highest professional level. Keep going! I will recommend Pines Ford without a bit of hesitation. More

Great Customer Service! I have been coming to this Ford location for years and would not go anywhere else. The staff is friendly and caring and my car always comes out perfec I have been coming to this Ford location for years and would not go anywhere else. The staff is friendly and caring and my car always comes out perfect. Joe is amazing and I highly recommend seeing him! More

Roger is the best service rep I have been driving Mustangs for almost 10 years now and ever since, Roger has been at Pines Ford taking care of service, whether oil changes or repai I have been driving Mustangs for almost 10 years now and ever since, Roger has been at Pines Ford taking care of service, whether oil changes or repairs. He is always there for my wife or me and frequently stays in communication for updates. Maybe I'm getting old but I really like having a long-time excellent service rep working at the same dealership as my contact person. More

"Adrian did a great job" I was ready to buy a Chevy Camaro because they have very good price offers ,but anyway I stopped by Pines Ford to check the Ford Mustang what I love. I was ready to buy a Chevy Camaro because they have very good price offers ,but anyway I stopped by Pines Ford to check the Ford Mustang what I love. Adrian convince me to go for the Mustang, he give me a very good deal and explain to me every detail. Now thanks to him I have my new black Mustang in home. I recommend him 100%. More

Outstanding Service and Assistane My service adviser Peter Galvez provide his customers with care, patience and excellent service. He follow up with you till your service is completed, My service adviser Peter Galvez provide his customers with care, patience and excellent service. He follow up with you till your service is completed, He does what ever it takes to give you A1 service. He give me a sense that he care and love his job and put his customers first. The entire Dealership personnel is very pleasant and helpful. Keep up the good work and service P.P. Lincoln. I have the outstanding 2016 MKZ Black Label, and awesome vehicle. More