Pines Ford
Pembroke Pines, FL
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I have been a Lincoln owner for almost 20 years. (Navigator). Pines Lincoln had a wonderful track record with me for many years, until...... recent service issues. I really felt as if the "abov (Navigator). Pines Lincoln had a wonderful track record with me for many years, until...... recent service issues. I really felt as if the "above and beyond" service I used to get simply disappeared. I am giving them 5 stars because they worked hard to overcome the initial poor service/treatment Plus, I hope they get back to the wonderful customer service they used to provide to their loyal Lincoln owners. (Particularly when you purchase an almost 90K vehicle from their brand for a 2nd time in 20 years) More
Peter my service righter was very good , great communication, but full repair not done still waiting for parts it’s been three weeks & still waiting , hoping for a good result. communication, but full repair not done still waiting for parts it’s been three weeks & still waiting , hoping for a good result. More
I had to wait about 2. 25 hrs for an oil change and the dealer wasn’t that busy. I think this type of service should be expedited. 25 hrs for an oil change and the dealer wasn’t that busy. I think this type of service should be expedited. More
Service rep Kenny took good care of me and fast service thanx again. Let him be recognized for all his hard work to customer service and satisfaction. thanx again. Let him be recognized for all his hard work to customer service and satisfaction. More
My experience has always has always been great everyone is courteous and friendly. A special call out to my service advisor Kenny Gilman. Areal good guy. is courteous and friendly. A special call out to my service advisor Kenny Gilman. Areal good guy. More