Pines Ford

I was extremely happy with both Roger the service advisor and the mechanic/ mechanic’s who worked on my car.Hopefully they will keep up the good work. and the mechanic/ mechanic’s who worked on my car.Hopefully they will keep up the good work. More

Overall service was fine. When I made the appointment online for my service, I wish I was told who I made the appointment with so I would not have to wonder around lost. Not all the items I want to get f online for my service, I wish I was told who I made the appointment with so I would not have to wonder around lost. Not all the items I want to get fixed were looked at. I guess it was too much to at least look at all the issues with my vehicle especially considering I dropped off my car when they opened. More

My experience was great the advisor who assist me was very helpful with getting my car ready for oil change I always bring my car very helpful with getting my car ready for oil change I always bring my car More

CHRIS BECK, WAS MY SERVICE ADVISOR TOOK CARE OF ME. CHRIS BECK DOES VERY GREAT JOB. CHRIS BECK ***** TEN STAR JOB*****. SERVICE DEPT TAKES GOOD CARE *****TEN STAR JOB***** ME. CHRIS BECK DOES VERY GREAT JOB. CHRIS BECK ***** TEN STAR JOB*****. SERVICE DEPT TAKES GOOD CARE *****TEN STAR JOB***** More

My car’s issue was not resolved. I ask please for a car wash and they didn’t do it. Just don’t listen to me wash and they didn’t do it. Just don’t listen to me More

A Great Experience. The customer service was exceptional from the minute I walked in to the return of my vehicle. Cody Wilson was my service advisor and he was exceptional keeping me informed on the progres from the minute I walked in to the return of my vehicle. Cody Wilson was my service advisor and he was exceptional keeping me informed on the progress of my vehicle and addressing my concerns. He provided a much needed loaner while my vehicle was being serviced. Thank you! More

My service advisor Cody was awesome kept me up-to-date on the progress however 2.5 hours to do an oil change and patch the tire is out of the question especially when you were told the customer is waiting fo the progress however 2.5 hours to do an oil change and patch the tire is out of the question especially when you were told the customer is waiting for the vehicle I had no transportation to leave it that would’ve been a different story one hour and 15 minutes or one hour and 30 minutes maximum that’s on acceptable 2.5 hours while I’m sitting there More

Appointment was essay to do, the waiting period was a liter long. Great customer service for the most part and a good experience overall. thanks liter long. Great customer service for the most part and a good experience overall. thanks More

Very professional and knowledgeable staff and very clean facility. My car was serviced fairly quickly and I was in and out in no time. Very happy with the service. facility. My car was serviced fairly quickly and I was in and out in no time. Very happy with the service. More

The service provided and render while my vehicle was been service was great. Upon me turning in my vehicle and picking it up. I received great customer service and support. service was great. Upon me turning in my vehicle and picking it up. I received great customer service and support. More