Pines Ford

Last visit I was informed that it would take only a half of day for two minor recall so I was told. It took two days to complete and I missed a Dental Appointment that I had set a Month out. Now had to resc of day for two minor recall so I was told. It took two days to complete and I missed a Dental Appointment that I had set a Month out. Now had to reschedule until next month. Highly disappointed and upset. Joe Abraham is the Service Advisor that Received My Truck. Joe has been very helpful to me when I have come to the Dealership. It was a back up or something with the Mechanic Shop! More

Extremely professional from the receptionist to the financial services personnel could not be happier with my experience financial services personnel could not be happier with my experience More

All went very smoothly from appointment time to Uber ride. Fair price and what brings me back is the car wash and interior cleaning. ride. Fair price and what brings me back is the car wash and interior cleaning. More

The dealership was fast courteous and did a good job. I have been using the dealership since I bought my truck and have been happy. I have been using the dealership since I bought my truck and have been happy. More

Service rep Eric Sanchez made this a wonderful experience. Car was cleaned in and out. Service and repair work was done as promised experience. Car was cleaned in and out. Service and repair work was done as promised More

I'm very displeased with Pines Ford Lincoln. I thought they stood behind their name. My 82 year old mom financed a used Ford Explorer for $30,000.00 which was her dream vehicle and 3 months lat I thought they stood behind their name. My 82 year old mom financed a used Ford Explorer for $30,000.00 which was her dream vehicle and 3 months later her truck started to shake real bad, so she took the vehicle back to Pines Ford and they told her she will have to pay $177.00 to put her vehicle on the machine. The service person stated it was her brakes and rotors and she will have to pay for it which will be $1,060.00. The Dealer refuse to be responsible for the issue knowing that they sold my mom a vehicle with bad brakes and rotors which could have cause tremendous harm to her. Now my mom is paying monthly payments on a vehicle that she can't drive because she has to save money to pay for brakes and rotors that should have been done prior to the vehicle being sold to her. I will not refer anyone to Pines Ford every. The sad thing is, most of my family vehicles are Ford's and they are very disappoint in this company and will never purchase another vehicle from you all. More

Greatest customer services and very helpful Like the attention front the front to the end of service attention front the front to the end of service More

If I didn’t call no one contacted me. Total complacency and I expect more. Since it is a company managed car I had no choice. Total complacency and I expect more. Since it is a company managed car I had no choice. More

Considerate and meticulous service, perfect trading system,make everything is easy, save time! Good price, good deal ! system,make everything is easy, save time! Good price, good deal ! More

Joe is the best! He’s a no nonsense type of service worker who gets the job done efficiently. He’s a no nonsense type of service worker who gets the job done efficiently. More