Pinehurst Nissan

Great Service John Fey runs a great service department. Have owned over 20 vehicles over the last 40 years and I find John to be the best service manager I have enc John Fey runs a great service department. Have owned over 20 vehicles over the last 40 years and I find John to be the best service manager I have encountered. He is always available, honest and fair. Will not sell you service you do not need. Had a small delay with a battery replacement and found a free oil change on my console. More

just the right car for us We like to travel and having had a Honda accord after a bmw528i we were very unhappy. Now our Altman gives us all the comfort and handling we were lo We like to travel and having had a Honda accord after a bmw528i we were very unhappy. Now our Altman gives us all the comfort and handling we were looking for and at an affordable price. What a surprise. More

Service The service department at Pinehurst Nissan is execellent. I have alwasy worked with John, and he is truly one of the most consciences employees I hav The service department at Pinehurst Nissan is execellent. I have alwasy worked with John, and he is truly one of the most consciences employees I have ever seen. More

Excellent Customer Service This was my first visit to Pinehurst Nissan in about 8 years. The Service Department had greatly improved. I was promptly greeted by Robbie and he ful This was my first visit to Pinehurst Nissan in about 8 years. The Service Department had greatly improved. I was promptly greeted by Robbie and he fully explained the service to be provided. The work was done in a very timely manner and as promised. The waiting room is very clean and there are free beverages available for customers. After the alignment was done, I was still concerned about the vehicle not performing properly. Robbie went with me for a ride and determined it was a bad tire causing the additional issue. He was right. They did not have the tire in stock but he took the time to call multiple locations to assist me. I have some future work planned and I will be using this dealership again. The staff is professional and it was a positive experience. More

Great,personal service! The service manager even remembered my husbands name who made the appointment! He had us in a loaner car in 10 minutes! Called to let me know I had a belt that was soon needi remembered my husbands name who made the appointment! He had us in a loaner car in 10 minutes! Called to let me know I had a belt that was soon needing replaced and my brakes needed replaced. Gave him the go ahead for belt..husband will do brakes! He reset a computer issue in my car..no charge! Clean and ready to go! Some of the nicest people I have dealt with at a dealership! Remembered that I mentioned driving to GA in a few weeks and wished us a safe trip as we were leaving! Won't go to another Nissan dealership for service! More

Could not be more pleased. Prompt, courteous, and professional service! John Fey continually goes above and beyond to provide the best possible service experience. He should be commended! professional service! John Fey continually goes above and beyond to provide the best possible service experience. He should be commended! More

I have always received great service, from workmanship to friendliness. They go out of their way for you in order to make sure you are always pleased and get the situation taken care of asap.. this is my se friendliness. They go out of their way for you in order to make sure you are always pleased and get the situation taken care of asap.. this is my second vehicle with Pinehurst Nissan and will continue to do so... More

I would recommend Pinehurst Nissan to everyone. Certainly service is not cheap but Pinehurst's service for me has always been excellent. John Fey is very caring and helpful to his customers. I ha Certainly service is not cheap but Pinehurst's service for me has always been excellent. John Fey is very caring and helpful to his customers. I have never had service help from anyone as knowledgeable and friendly as John and my husband and I have owned Datsuns and Nissans for over 40 years. We currently own a Nissan Murano, a Nissan Altima, and a Nissan Sentra. Keep up the great work! Geri Lambert More

Deceptive Practices. The deal was done until we got into the finance office and everything changed. Very bad experience. Went to another dealer, got a car, and had a great experience. the finance office and everything changed. Very bad experience. Went to another dealer, got a car, and had a great experience. More

My experience with Pinehurst Nissan has been the worst experience I've ever had.I went into Pinehurst Nissan to buy a car & It was Awfull. I bought a brand new 2012 Nissan Sentra & I had to take it back 3 experience I've ever had.I went into Pinehurst Nissan to buy a car & It was Awfull. I bought a brand new 2012 Nissan Sentra & I had to take it back 3 times in one month over a water leak. They kept telling me it was fixed all three times & it still had a water leak. Also in that month they kept my car they charged me for that months payment & I didn't even have it. I also thought that was wrong. The people there was very rude to me & also they acted like they didn't care how I felt. All they cared about was money. I don't know about everyone else out there but thats not how you operate a bussiness. If your customer is not happy It's your responsibility to make it right & make sure there happy before they leave & Pinehurst Nissan did not do that. More