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Don Wessel Honda - Service Center
Springfield, MO
65 Reviews
65 Reviews of Don Wessel Honda - Service Center
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April 15, 2025
April 14, 2025 I brought my 2019 Honda Civic in to inquire about brake service (brake fluid replacement) and to replace engine oil and filter. Laine M. (Service Advisor) Informed me at that time they inquire about brake service (brake fluid replacement) and to replace engine oil and filter. Laine M. (Service Advisor) Informed me at that time they could perform the services requested the same day - today. So I agreed cause the fluids replacement was due. Pinegar Honda represented by Service Advisor Laine M. Asked if I would like to wait or if I needed a ride? I said I would wait. Services I requested were completed in about 90 minutes and Laine went over the service report with me then brought my car around. I brought my car home and lifted the hood to inspect fluid levels. All services confirmed to be completed as requested. Laine M. was most courteous and informed me that he was able to bring the final bill down by nearly $50 as I had presented Pinegar Honda service coupons at the time of requesting services. I thanked Laine M. for adjusting my final bill down which was under $300 down to $242. I prefer to bring my car in to dealership for services rather than taking to 3rd party for services and Laine did not disappoint rather was informative and genuinely concerned with my overall satisfaction for services performed. It is rare to get same hour service at Springfield’s premier Honda Dealership, so again I expressed my gratitude for services well performed. Laine M. absolutely deserves my praise for taking care of business and my service needs. Thanks Laine M. for coordinating a timely service! Greatly Appreciated. Wayne S. 2019 Civic EX More
by Wayne S.
Employees Worked With
Laine Marler - Service Advisor
December 06, 2024
Dervin, with whom I delt with at the dealership was outstanding. He was courteous, professional, strait forward and went the extra mile to make sure that my car was taken care of to my satisfaction. outstanding. He was courteous, professional, strait forward and went the extra mile to make sure that my car was taken care of to my satisfaction. More
by James
Employees Worked With
Devin was the person that I delt with only.
June 10, 2022
We have been customers of our local Honda dealer (Don Wessel Honda now Pinegar Honda) since our first purchase of an Accord in 1987. The dealership as well as their service dept keeps us coming back! Rec Wessel Honda now Pinegar Honda) since our first purchase of an Accord in 1987. The dealership as well as their service dept keeps us coming back! Recently had our Pilot serviced. Wes (known for years) and Josh are always super helpful. HIGHLY recommend a Honda as well as Pinegar Honda service dept. More
by BruceS49
Employees Worked With
Wes and Josh, Service Dept
April 05, 2022
My service rep is Josh and it’s the best experience I’ve had with a dealership he is friendly, courteous, knowledgeable and takes his time to explain anything I don’t understand. If he’s not available when had with a dealership he is friendly, courteous, knowledgeable and takes his time to explain anything I don’t understand. If he’s not available when I call he calls me right back! He has provided the best service I’ve had with a dealership! More
by kensmaga
Employees Worked With
Joshua Lagua
December 09, 2021
I came in with a problem with my pre-owned vehicle purchase. The heater repair was not covered through the extended warranty I purchased and I was facing a $900.00+ bill. Within a few minutes of speak purchase. The heater repair was not covered through the extended warranty I purchased and I was facing a $900.00+ bill. Within a few minutes of speaking with Joel the service manager I was informed the repair would be made at no cost to me. When I came to pick up my vehicle not only did they fix the original heater problem they also made an additional repair on my door locks and gave me a working key fob. Big shout out to Wes, Joel, Tanya, Patty and Jeff for making what I thought was going to be a difficult experience into a successful one. I highly recommend the team at Don Wessel Honda. More
by nancylee213
Employees Worked With
Wes, Joel, Tanya, Patty, Jeff
November 04, 2021
This was our first service visit on our Honda CRV Hybrid Touring. Devin was our service advisor and he was awesome. The oil change and tire rotation went quickly and was finished in the time promised to us. Touring. Devin was our service advisor and he was awesome. The oil change and tire rotation went quickly and was finished in the time promised to us. DEVIN is a perfect example of the kindness and efficiency we always experience at Don Wessel. KUDOS to Devin and Don Wessel Honda! More
by Nino
Employees Worked With
DEVIN, Nathan Blanton
October 29, 2021
Quick in and out for oil change and tire rotation.Even Quick in and out for oil change and tire rotation. Even though I didn't have an appointment, they expedited service for me. Quick in and out for oil change and tire rotation. Even though I didn't have an appointment, they expedited service for me. More
by GARY
Employees Worked With
Devin , Nathan Blanton
July 04, 2021
We bought our first new vehicle from Wessel in 1975 - and never looked back, from sales transactions to the service department. All too often people look at the 'deal' they get on a vehicle purchase forgett never looked back, from sales transactions to the service department. All too often people look at the 'deal' they get on a vehicle purchase forgetting about the service department. Wessel does both in a manner like no one else. Over the years, my husband bought a few cars at other dealerships. After horrific issues on both sales and service -- no more. It's Wessel or nothing. More
by BJR
Employees Worked With
Brad Bacon
May 11, 2021
Attention to detail. Great customer service. I had left my car for it's oil change. After it was done and the shuttle had picked me up at work, It was raining so the shuttle driver, Greg, had the service b my car for it's oil change. After it was done and the shuttle had picked me up at work, It was raining so the shuttle driver, Greg, had the service bay open the big doors to let me out if the vehicle so I wouldn't get wet. A service bay tech took my keys and brought my car to me so I wouldn't get wet in the rain. All this for a simple little Civic (I purchased new from you) getting an oil change. Your service is what will always bring me back to you for service and trade in. You are very appreciated. Nan More
by Nanners
Employees Worked With
Greg, Glenn, Brandon, Nathan Blanton
