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Pinegar Honda

Springfield, MO

3.8
176 Reviews

3520 S Campbell Ave

Springfield, MO

65807

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Showing 176 reviews

September 05, 2020

Bought our first car which is Honda civic 2020 with Chris Willhaus from sales. He was very professional. Know’s everything about the car and explained every detail. More

by Kgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Willhaus
Sep 09, 2020 -

Pinegar Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

August 31, 2020

Terrible experience. We have purchased 3 new Honda's in the last 3 yrs at Wessel. Laura in new vehicle sales is the rudest, most cruel and disrespectful salesperson I have ever met. We ended up driving t More

by mdunc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura, Nathan Blanton
Sep 01, 2020 -

Pinegar Honda responded

On behalf of Don Wessel Honda, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

Sep 02, 2020 -

mdunc responded

Nathan, my wife has called twice to speak with John Wessel and left messages. We have yet to receive a call back.

Sep 04, 2020 -

mdunc responded

This is unbelievable, John Wessel spoke to my wife today about our experience and all he did was defend his dealerships actions. To make this worse he has now threatened us with legal action due to our social media post. John Wessel said if we don't remove the negative review his attorneys would be calling us.

August 11, 2020

Excellent Experience! Loved the low-key manner of our sales associate, Randy Thomas. He was very patient and let me drive every auto I was interested in. He just reinforc More

by Txsckb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Thomas
Aug 14, 2020 -

Pinegar Honda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Randy. Please let us know if we can ever help you in the future! Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

August 11, 2020

Love Our Pilot!! Justin and Doug were great to work with. They were very professional and knowledgeable about every question we had. Very friendly and we felt no press More

by gmagpa0817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Doug
Aug 14, 2020 -

Pinegar Honda responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and knowledgeable. We hope you enjoy your new Pilot and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

July 22, 2020

Excellent Service Joe was very polite and knowledgeable. He explained everything I needed to know about the service being performed on my '07 Odyssey. He even called me More

by jehu817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 27, 2020 -

Pinegar Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Travis Osborne, t.osborne@donwessel.com

July 11, 2020

Everyone at Don Wessel was so incredibly helpful and kind for my first vehicle purchase ever! Greg took his time showing me all of the features of the Honda Passport the day I test drove, even though I told More

by Kelsbrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Johnson, Nathan Blanton
Jul 15, 2020 -

Pinegar Honda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

June 14, 2020

Excellent experience Brad is my service writer and he does a great job. He keeps me well informed on what needs to be done and I feel he is knowledgeable on my car. I fe More

by deuliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Blanton
Jun 16, 2020 -

Pinegar Honda responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Travis Osborne, t.osborne@donwessel.com

May 09, 2020

I feel everything about the pricing was fair except being charged for rotating the tires. I bought the car there and in the past that service was included. Don Wessel built up the business because of maki More

by Show me
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2020 -

Pinegar Honda responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Travis Osborne, t.osborne@donwessel.com

April 23, 2020

Excellent Buying Experience! Sales and Leasing Consultant Chris Willhaus was excellent in every way. I found the 2020 Honda Pilot online, it was the only Black Forest Pilot within More

by James in Yukon, OK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Willhaus, Pat and Aaron
Apr 28, 2020 -

Pinegar Honda responded

We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. Nathan Blanton | General Manager | 417-882-3900 | n.blanton@donwessel.com

March 02, 2020

Don Wessel Honda is a great dealership Great people! No high pressure. Everyone we talked to was friendly and very helpful. Justin took very good care of us and made sure we were happy with More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hetherin
Mar 05, 2020 -

Pinegar Honda responded

Joseph, thank you for the wonderful review. I am happy to hear Justin and the rest of our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

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