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Pinegar Honda

Springfield, MO

3.9
173 Reviews

3520 S Campbell Ave

Springfield, MO

65807

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Showing 173 reviews

October 28, 2020

Everything was so simple I worried I was conning you. Despite our poor credit, we were treated with empathy and respect from the very beginning. You never hear that the process of buying a car is FUN, bu More

by kararemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Justin
Oct 30, 2020 -

Pinegar Honda responded

Thank you for recognizing your experience at Don Wessel Honda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

October 28, 2020

I went in on a rainy evening to check out a particular car. I asked questions and Randy Thomas gave me good, informed answers. Just what I wanted. No fooling around, no tricks, just straight answers. Sin More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Thomas
Oct 30, 2020 -

Pinegar Honda responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Don Wessel Honda. Thank you so much for your business and please let us know if there's anything else we can do for you. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

October 19, 2020

The customer service at Don Wessel Honda was great. Our sales rep, Justin Hetherington, took a lot of time to explain our new vehicle's features. More

by Jan J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hetherington, Paul Baum
Oct 22, 2020 -

Pinegar Honda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

October 06, 2020

As a first-time purchaser due to the recent passing of my husband who was always in charge of "vehicles"-the experience was very pleasant and informative. More

by msmaners
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loura Hopkins
Oct 09, 2020 -

Pinegar Honda responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative customer service. If you have any further questions, please give us a call. We're always happy to help! Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

September 30, 2020

Drove in at the scheduled time and everything was ready for us. A quick discussion on my transmission issue and we waited on the analysis. The coordinator came to the waiting room explained what was need More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Blanton
Oct 02, 2020 -

Pinegar Honda responded

Thank you so much for your feedback, Dave. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future! Travis Osborne, t.osborne@donwessel.com

September 27, 2020

We purchased our vehicle from Baylee Massey, and if it wasn't for her follow up we would have missed out on a great vehicle. More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Harwell , Baylee Massey
Sep 29, 2020 -

Pinegar Honda responded

Hello Craig and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Baylee was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

September 23, 2020

I recently purchased a Honda Pilot from Don Wessel Honda, which we love very much! Brad Thomas was the sales guy with whom I went through the process. Brad always provides enjoyment in purchasing a car from More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Thomas, Nathan Blanton
Sep 25, 2020 -

Pinegar Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

September 05, 2020

Bought our first car which is Honda civic 2020 with Chris Willhaus from sales. He was very professional. Know’s everything about the car and explained every detail. More

by Kgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Willhaus
Sep 09, 2020 -

Pinegar Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

August 31, 2020

Terrible experience. We have purchased 3 new Honda's in the last 3 yrs at Wessel. Laura in new vehicle sales is the rudest, most cruel and disrespectful salesperson I have ever met. We ended up driving t More

by mdunc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura, Nathan Blanton
Sep 01, 2020 -

Pinegar Honda responded

On behalf of Don Wessel Honda, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

Sep 02, 2020 -

mdunc responded

Nathan, my wife has called twice to speak with John Wessel and left messages. We have yet to receive a call back.

Sep 04, 2020 -

mdunc responded

This is unbelievable, John Wessel spoke to my wife today about our experience and all he did was defend his dealerships actions. To make this worse he has now threatened us with legal action due to our social media post. John Wessel said if we don't remove the negative review his attorneys would be calling us.

August 11, 2020

Excellent Experience! Loved the low-key manner of our sales associate, Randy Thomas. He was very patient and let me drive every auto I was interested in. He just reinforc More

by Txsckb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Thomas
Aug 14, 2020 -

Pinegar Honda responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Randy. Please let us know if we can ever help you in the future! Nathan Blanton General Manager 417-882-3900 n.blanton@donwessel.com

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