Pinegar Honda

Zach worked with us via text throughout the whole process. We are extremely busy at work and have a young toddler at home- our time away is limited. He got us a test drive immediately and then let us process. We are extremely busy at work and have a young toddler at home- our time away is limited. He got us a test drive immediately and then let us know how to contact him via text. He was flexible with scheduling. Even after the paperwork was done- it needed to be done again- and he brought it to the house instead of having us come back to the dealership. We really appreciate him doing that for us- he didn’t have to. Having a direct connection with someone who knows the details of all the tech in these cars (Wade) is so helpful. I learned things about my 2018 I’ve had for 3 years I didn’t know from our consultation with him. Great feature. More

Attention to detail. Great customer service. I had left my car for it's oil change. After it was done and the shuttle had picked me up at work, It was raining so the shuttle driver, Greg, had the service b my car for it's oil change. After it was done and the shuttle had picked me up at work, It was raining so the shuttle driver, Greg, had the service bay open the big doors to let me out if the vehicle so I wouldn't get wet. A service bay tech took my keys and brought my car to me so I wouldn't get wet in the rain. All this for a simple little Civic (I purchased new from you) getting an oil change. Your service is what will always bring me back to you for service and trade in. You are very appreciated. Nan More

I'm a single mom that has struggled to get back on (and stay on) my feet the past few years. My old car broke down this past Saturday evening, for good. It would need an engine rebuild. A mutual friend got stay on) my feet the past few years. My old car broke down this past Saturday evening, for good. It would need an engine rebuild. A mutual friend got me in contact with Baylee the next day, on Sunday, and she got to work immediately giving me an application to fill out, asking questions about my needs and letting me know about the inventory. By the time I got off work on Monday afternoon, Baylee and Paul were ready for me to walk in, sign paperwork, and drive away with my first independent purchase post-divorce. Not only did Baylee and Paul quickly help me walk away with a safe 2018 Honda, they unshackled one more chain that bound me to that trauma I lived through for so long. I was not expecting the flood of emotion that hit me when I realized I was driving off that lot with a car that I was able to provide for my children myself. Baylee and Paul both made me feel like I was a lifelong friend. They enabled a feeling of self-worth inside that I haven't felt in a long time. Coincidentally, I found as I was there, that there were a lot of mutual connections with people we knew and life experiences that made me feel I was certainly in the right place in my time of desperation. I have already gotten a young family in touch with Baylee to start their car journey with her. I hope Baylee and Paul get to read this. I treasure their kindness and was honored to work with them. I knew nothing about how to buy a car and they made it so smooth that I still can't believe it happened. My children and I thank you so very much. More

They let me know exactly what is happening to my car! I had the service man check my records to see what I had needed (in addition to an oil change) to have done because of COVID I had not brought my car i had the service man check my records to see what I had needed (in addition to an oil change) to have done because of COVID I had not brought my car in for a year. They told me what needed to be done and how much it would cost. They later came into the waiting room to tell me something else they had discovered and how much it would be. More

The staff. The sales style is excellent. They checked in with us and were available to assist in whatever way we wanted. But were not pushy or hovering while we browsed. Our sales person, Loura, was great t with us and were available to assist in whatever way we wanted. But were not pushy or hovering while we browsed. Our sales person, Loura, was great throughout the car buying process. She was very knowledgeable. Very helpful. She even tracked down the exterior/interior color combination I wanted to see from the back before I chose because she knew you had one available but it wasn’t on the lot. More

So easy - process is seamless - from test driving to purchase Randy Thomas was our salesman & Pat in financing were excellent - Great experience - This makes our family's 12th Honda Purchase!! purchase Randy Thomas was our salesman & Pat in financing were excellent - Great experience - This makes our family's 12th Honda Purchase!! More

Justin Hetherington was very knowledgeable about the car and the process. He was very organized and helpful in our questions, and made the buying experience very smooth. Doug Harwell was also a great help and the process. He was very organized and helpful in our questions, and made the buying experience very smooth. Doug Harwell was also a great help in the financial department. Highly recommend! More

My sales associate Cathy Jones was willing to work tirelessly with me over a period of several weeks while I came to a final color decision. Paul Baum was friendly, informative and efficient and last tirelessly with me over a period of several weeks while I came to a final color decision. Paul Baum was friendly, informative and efficient and last but not least Wade Passo was very patient with me while explaining all the ins and outs of the new tech systems which are a far cry from my 2012 CRV EXL. A big shout out to them for hanging with me on all my learning curves! More

Enjoyed working with this dealership. Justin Hetherigton, our sales rep. was professional, courteous and knowledgeable. We received the information we needed and were allowed to make the our decision without our sales rep. was professional, courteous and knowledgeable. We received the information we needed and were allowed to make the our decision without filling pushed.. More

Excellent dealership to work with. Would highly recommend.Justin was extremely easy to work with. We love our new crv. Ready for a road trip recommend.Justin was extremely easy to work with. We love our new crv. Ready for a road trip More