Pinegar Honda
Springfield, MO
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I came in with a problem with my pre-owned vehicle purchase. The heater repair was not covered through the extended warranty I purchased and I was facing a $900.00+ bill. Within a few minutes of speak purchase. The heater repair was not covered through the extended warranty I purchased and I was facing a $900.00+ bill. Within a few minutes of speaking with Joel the service manager I was informed the repair would be made at no cost to me. When I came to pick up my vehicle not only did they fix the original heater problem they also made an additional repair on my door locks and gave me a working key fob. Big shout out to Wes, Joel, Tanya, Patty and Jeff for making what I thought was going to be a difficult experience into a successful one. I highly recommend the team at Don Wessel Honda. More
This was our first service visit on our Honda CRV Hybrid Touring. Devin was our service advisor and he was awesome. The oil change and tire rotation went quickly and was finished in the time promised to us. Touring. Devin was our service advisor and he was awesome. The oil change and tire rotation went quickly and was finished in the time promised to us. DEVIN is a perfect example of the kindness and efficiency we always experience at Don Wessel. KUDOS to Devin and Don Wessel Honda! More
Quick in and out for oil change and tire rotation.Even Quick in and out for oil change and tire rotation. Even though I didn't have an appointment, they expedited service for me. Quick in and out for oil change and tire rotation. Even though I didn't have an appointment, they expedited service for me. More
Yesterday's purchase of a 2022 CRV-Touring Hybrid was my first with Don Wessel Honda, and it was an easy no pressure experience. I love the time everyone took to thoroughly go through the buying process an first with Don Wessel Honda, and it was an easy no pressure experience. I love the time everyone took to thoroughly go through the buying process and the tech set up. And many thanks to Loura Hopkins for the time she took to be with me on my first drive with my new car. What a treasure she is! I expect this vehicle to last me for the rest of my driving years, but if I change my mind, please make sure Loura is there to walk me through my next purchase. Thank you, thank you! More
We came there really as a last ditch effort to find a car. We had purchased there before but just wanted something different. In fact, we had an appt set at a dealership in another city. Our used car sal car. We had purchased there before but just wanted something different. In fact, we had an appt set at a dealership in another city. Our used car salesman Tom who we had used before, went out of his way to earn our business. He came in on his day off, he was very patient, listened to our needs, and let us to do the deciding and one thing I liked was that he was very honest. We needed a certain amount on our trade-in and we got that. Truthfully, we found one that we really liked (that wasn't a honda) and Tom even let us take it to our mechanic to check it out. It had some problems we didn't know about and when we came back a 2015 Honda Pilot had shown up..same price...either it wasn't on the lot or he had forgotten about it. Anyway, it was 20,000 miles higher and he said...try it and see what you think but at 103,000, It had been very well maintained. My wife and I loved it almost immediately. It was in almost immaculate shape, our mechanic loved it and then our experience with Paul the finance person was outstanding. He literally helped us along, answered our questions honestly, put himself in our shoes on a question and just really made us feel at ease. Kudos Wessel Honda, you earned our business. More
Baylee was prompt in responding to my inquiry and very helpful and professional through the whole transaction. 10 stars for her! Paul was very knowledgeable and friendly. He answered my questions and pre helpful and professional through the whole transaction. 10 stars for her! Paul was very knowledgeable and friendly. He answered my questions and presented the options without pressuring me. When the time comes to buy another vehicle, I will ask for Paul and Baylee in a heartbeat. More
We bought our first new vehicle from Wessel in 1975 - and never looked back, from sales transactions to the service department. All too often people look at the 'deal' they get on a vehicle purchase forgett never looked back, from sales transactions to the service department. All too often people look at the 'deal' they get on a vehicle purchase forgetting about the service department. Wessel does both in a manner like no one else. Over the years, my husband bought a few cars at other dealerships. After horrific issues on both sales and service -- no more. It's Wessel or nothing. More