Pinegar Honda
Springfield, MO
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Wessel is the best The gentleman who oversaw my visit (I'm SO embarrassed that I can't remember his name--my old brain) was just wonderful. I spent my career in custome The gentleman who oversaw my visit (I'm SO embarrassed that I can't remember his name--my old brain) was just wonderful. I spent my career in customer service in Chicago and your man is quality personified. It's a pleasure to deal with Wessel. More
New Car Purchase Overall terrific experience with a professional and friendly team. Matt was fantastic to work with on our purchase. We have purchased from Don Wessel Overall terrific experience with a professional and friendly team. Matt was fantastic to work with on our purchase. We have purchased from Don Wessel Honda before and will likely do it again in the future. We feel like it a great and honest atmosphere. More
Professional Vehicle Service Upon arrival, I was promptly greeted by a professional service writer. He determined my vehicle needs and suggested additional service that I had post Upon arrival, I was promptly greeted by a professional service writer. He determined my vehicle needs and suggested additional service that I had postponed since my last service visit. I took advantage of the friendly Honda Courtesy Shuttle Service and went to Bass Pro Shop while my vehicle was being attended to. After a couple hours of shopping, I called the shuttle service and returned to the service department. My service writer and the servicing technician walked me through their Multi-Point Vehicle Inspection Checklist. The service writer provided a clear, complete, and careful explanation of my vehicle condition. He made suggestions and recommendations of conditions to monitor between my next vehicle oil change. I am a return customer and I appreciate the kind and professional manner in their day to day service operations. I am a dedicated veteran with more than twenty years of military service to my credit and I recognize/acknowledge the character and nature of their professionalism. The only proposal I would like to submit is that Don Wessel Honda offer a military discount to our brave and noble veterans. More
My lucky day It was my lucky day I rolled into the Don Wessel Honda lot, a salesman greeted me as I was checking out some used suvs. I asked if he had any older mo It was my lucky day I rolled into the Don Wessel Honda lot, a salesman greeted me as I was checking out some used suvs. I asked if he had any older models yes he said we just had a trade in. This suv was low mileage and looked great!!! It was like the whole deal was just meant to be. I of course bought it on the spot. Thanks Dan for your help with my purchase. I love my suv !!! The reputation for this company is outstanding and I heard it from everyone after buying my suv and telling them where I got it. Many thanks again. More
Excellent Service Department The Service Department at Wessel Honda is excellent. Wessel has been our dealership of choice for several years, having bought several cars from them The Service Department at Wessel Honda is excellent. Wessel has been our dealership of choice for several years, having bought several cars from them. Their Service Department has always met or exceeded my expectations. Sam in service is our Go-To guy. More
Ridgeline Great buying experience. Could not be happier with the overall experience. I would buy again. The Ridgeline is a great truck. I've experienced their Great buying experience. Could not be happier with the overall experience. I would buy again. The Ridgeline is a great truck. I've experienced their service with previous Ridgeline. Honest and efficient. More
Great Service Department The service department was very fast in replacing the airbags that were recalled on my CRV. I was in and out of there in about 1 hour. Wow! The service department was very fast in replacing the airbags that were recalled on my CRV. I was in and out of there in about 1 hour. Wow! More
Great Customer Service Tom, my salesman in Pre-Owned, was courteous and helpful. He went above and beyond the call of duty for any salesperson, going so far as to drive to t Tom, my salesman in Pre-Owned, was courteous and helpful. He went above and beyond the call of duty for any salesperson, going so far as to drive to the airport to pick me up when i needed to return my rental car, once I'd purchased my 08 Camry from you guys. He was also great when it came to getting a minor issue fixed for me post-sale. I want to really sing his praises here. The day I came in with the minor issue, I was sick with a cold and not in a good mood. Tom went out of his way to call me later and assure me he was working on the issue. This was unnecessary and probably undeserved given my sour mood earlier in the day when I dropped off my car. He really could not have handled things any better. More
Arrogant attitude by all. We knew exactly what we wanted in a new 2016 Pilot. They wouldn't even try to order it for us. "buy what we have on the lot" is their attitude. We We knew exactly what we wanted in a new 2016 Pilot. They wouldn't even try to order it for us. "buy what we have on the lot" is their attitude. We made one phone call to the Joplin Dealership and got everything we wanted! More
Buying my 4th Honda from here now I have purchased 3 Honda's from Don Wessel so far and have ordered my 4th and expect delivery soon. I take all my vehicles to Don Wessel for service I have purchased 3 Honda's from Don Wessel so far and have ordered my 4th and expect delivery soon. I take all my vehicles to Don Wessel for service and I am very pleased with the service and level of care I get there along with the care I get from the sales folks. More