Pinegar Honda
Springfield, MO
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Saved my day The starter was replaced the same day the Civic was towed. The staff was informative and friendly. I was contacted with information about the cost, s The starter was replaced the same day the Civic was towed. The staff was informative and friendly. I was contacted with information about the cost, suggested maintenance, and when the car was ready to pick up. More
My wife loves her new Cardinals - RED HR-V. Our salesman Brad Thomas was wonderful to work with. Excellent professional, wish all salespeople were like him. Was a pleasure to work with from the Our salesman Brad Thomas was wonderful to work with. Excellent professional, wish all salespeople were like him. Was a pleasure to work with from the point we walked on to sales floor, thru paperwork and the final delivery process. More
Purchased a new Civic. Every one we dealt were very friendly and seemed HONEST which is very important to me, and also to my wife. Every one seemed to know what they were s Every one we dealt were very friendly and seemed HONEST which is very important to me, and also to my wife. Every one seemed to know what they were supposed to be doing and did it. More
Great place to do business Personable and knowledgeable staff. Communicate well and never made me feel stupid. Concern for my safety and my pocket book. Highly recommend them to Personable and knowledgeable staff. Communicate well and never made me feel stupid. Concern for my safety and my pocket book. Highly recommend them to all my friends! More
A great experience each and every time! All of your folks are friendly and helpful - my technician the day of my service, Brad, has helped me before; he is very knowledgeable and made sure I All of your folks are friendly and helpful - my technician the day of my service, Brad, has helped me before; he is very knowledgeable and made sure I got the necessary service for my vehicle. I've always been pleased with the care all of you take with my vehicle, and this time was no different. And you always get me to work on time! I put my trust in Don Wessel Honda. More
Honesty always wins! Brandon was very respectful and ready to go when I got there. They were very fast on the services performed. Also very trustworthy! I gave them per Brandon was very respectful and ready to go when I got there. They were very fast on the services performed. Also very trustworthy! I gave them permission to install front brakes if needed and they didn't. Said I still had some time. That shows a reliable service department when they wait on a service instead of making the money that day. I will certainly be back, an not just because I have a Honda, but because of their honesty. More
Friendly, no pressure demeanor and "no sweat" attitude Justin, Aaron and Pat were the three I worked directly with and they each played a part in the amazing experience I had at the dealership. I am very p Justin, Aaron and Pat were the three I worked directly with and they each played a part in the amazing experience I had at the dealership. I am very picky and I want exactly what I want, without compromise. I wanted a very hard to find vehicle/color combination on top of requiring a manual transmission. At the time of walking into Don Wessel Honda, I had already been in contact with a total of 7 other dealerships across the country trying to locate one, or have one ordered. Don Wessel was the only dealer who wanted this sale enough to put in the effort to find it for me. Every other one I found was sold, or the dealers blew me off and wouldn't return calls. I had no intention of buying from Don Wessel when I went to look at a vehicle, but Justin's friendly demeanor and "no sweat" attitude was refreshing. They made it happen, and kept me in the loop the entire process, even if there was nothing new to report. After 4 years of working for a Mercedes dealership and expecting a certain kind of service, I can truly say that your employees rival the customer service experience we aimed to provide at Mercedes Benz. Best buying experience I've ever had. Thank you so much. More
Great buying experience Justin was great to help us find the Ridgeline of our dreams. His team searched high and low for the specific vehicle we wanted..... and added all the Justin was great to help us find the Ridgeline of our dreams. His team searched high and low for the specific vehicle we wanted..... and added all the extras we asked for. There was no pressure sales.... just attentiveness on his part. When we went to pluck up our new truck David was very helpful in showing us how to use all the bells and whistles that we wanted pin our truck. All in all it was a great experience....... and I will go back again. More
Service of Vehicles Our service advisor (Brandon Jones). Brandon is spot on when helping with service or repairs of our vehicles. I found his word to be true and have con Our service advisor (Brandon Jones). Brandon is spot on when helping with service or repairs of our vehicles. I found his word to be true and have confidence with him when providing estimates for service/repairs. I don't want to leave out the technicians that perform the work on our vehicles as they do great work too...I have yet to have a need to bring a vehicle back in after service for something not done/not done right/not being satisfied. Also will add, when it's time for work on the vehicles, the shuttle service provided helps tremendously and is appreciated in getting to and from (shout out to both Chuck and Glen) More
over charge this has got to be worse place to have your car service first of all I took them the oil and filter and they charge me 31 dollars , last time it wa this has got to be worse place to have your car service first of all I took them the oil and filter and they charge me 31 dollars , last time it was 19.99 they change the cabin filter 30 dollars last time it was 12 dollars I find out they work on bonus on every job they do. my best avise it take your car some were else More