Pinegar Honda
Springfield, MO
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Customer Service The service work done was right on point and took care of the issues I was experiencing...it drives/feels the way it did when I bought it...good job! The service work done was right on point and took care of the issues I was experiencing...it drives/feels the way it did when I bought it...good job! I appreciate the attention to detail my service representative Brandon Jones provides no matter the need, big or small. He ensures the work to be done is done/done right and most often, completed on time as promised. This last visit it was Brandon who realized the issue I was experiencing, the part needed to resolve, was under warranty, saving this guy some money! More
From Sales to Service You Can't Beat Don Wessel- Jerry W. Aaron & Spencer made this new car purchase a pleasant experience. I knew what I wanted, they found it for me, and we closed the deal in short order. Aaron & Spencer made this new car purchase a pleasant experience. I knew what I wanted, they found it for me, and we closed the deal in short order. Just that simple. A great product at a fair price. What a professional team and a great company! Thank you Don Wessel Honda. More
Professional Have purchased several Honda’s from Don Wessel Honda.....always an easy process, great customer service, top notch service department. Will continue Have purchased several Honda’s from Don Wessel Honda.....always an easy process, great customer service, top notch service department. Will continue to purchase future cars from this dealership. More
Always a pleasure The servicing department is always dependable, and they Don't try to upsells you with unneeded services. They are fast, but do a complete job. The servicing department is always dependable, and they Don't try to upsells you with unneeded services. They are fast, but do a complete job. More
Above and beyond Darrin went what I feel is above and beyond on finding a part for my 2002 CRV. My CRV has over 300,000 miles and being 16 years old is still running Darrin went what I feel is above and beyond on finding a part for my 2002 CRV. My CRV has over 300,000 miles and being 16 years old is still running very well but had an electrical problem that was mainly an inconvenience as opposed to being something that affected the actual driveability or use of the car. Darrin was able to locate a used part that was much less costly and totally fixed the problem. I will definitely be looking to Wessel Honda when shopping for my next vehicle. More
1st time experience. I can sum this up quickly. Every Don Wessel associate I dealt with was a "10". From my initial talk with the sales manager and the sales person to the I can sum this up quickly. Every Don Wessel associate I dealt with was a "10". From my initial talk with the sales manager and the sales person to the one who helped with the financial part, they all seemed like family. They like where they work and what they do and made my buying experience the best it's ever been in purchasing a new automobile. I feel very comfortable in recommending them. More
Great All-round car-buying experience Honest and forthright answers to all of our questions. Gave us the facts and let us decide on our purchase....appreciated the “no high pressure” situ Honest and forthright answers to all of our questions. Gave us the facts and let us decide on our purchase....appreciated the “no high pressure” situation. The product sells itself. More
Excellent Customer Care The staff is friendly, easy to talk to and ready to serve their customers. I have been a customer of this business for over 10 years and never had a The staff is friendly, easy to talk to and ready to serve their customers. I have been a customer of this business for over 10 years and never had a single bad experience. I highly recommend this dealership for sales and service. More
Attitude of Sales Representative No high-pressure from sales representative and no need to provide a lot of personal information just to look at or test drive a car. Justin knows the No high-pressure from sales representative and no need to provide a lot of personal information just to look at or test drive a car. Justin knows the Honda product line and was helpful in explaining the various features and options on different models. More
Great experience Loura Hopkins was great. We've bought 3 Honda's from her. Of course it's also great when you have Honda as a product! Couldn't be happier! Loura Hopkins was great. We've bought 3 Honda's from her. Of course it's also great when you have Honda as a product! Couldn't be happier! More