Pinegar Honda

Easy and quick. I went in the afternoon expecting to have to wait and to my surprise, there was no waiting & I was out of there within an hour. Very polite & profess I went in the afternoon expecting to have to wait and to my surprise, there was no waiting & I was out of there within an hour. Very polite & professional. Thanks! More

Wonderful and Easy Every employee I worked with was very helpful and knowledgeable when I had any questions. Every employee was also very nice. Got to work with both Dav Every employee I worked with was very helpful and knowledgeable when I had any questions. Every employee was also very nice. Got to work with both Dave and Randy and they were both helpful and went through leaps and bounds to help me out. More

Excellent customer service We had THE perfect sales experience at Don Wessel Honda. Our salesperson, Justin, was VERY courteous & Knowledgeable about the car we were interested We had THE perfect sales experience at Don Wessel Honda. Our salesperson, Justin, was VERY courteous & Knowledgeable about the car we were interested in. He made the whole precess very smooth & easy. Pat, the finance person, was very quick and there was NO high pressure sales to purchase add-on features like we've experienced at other dealers. David, the "tech guy", was extremely patient & focused on making sure we understood everything we could about all of the high-tech features on our new car. We will definitely return to Don Wessel and will recommend to our friends. More

Not Legendary Service I took my 2104 Odyssey in for routine oil change and two outstanding recalls on the second row seats. I arrived at 7a. I was told the recalls would I took my 2104 Odyssey in for routine oil change and two outstanding recalls on the second row seats. I arrived at 7a. I was told the recalls would take an extra hour since those techs didn't start until 8a. At 7:30a the technician tried to sell me other maintenance not required according to my maintenance manual. At 8:30a, the technician reported it would take another hour for the recall service because they were "backed up". I chose to come back another time. When I went to check out, there was an extra $30 on the bill for recall parts. Recall parts aren't supposed to be charged to the owner and the recall service wasn't done in the first place. Unacceptable!!!!!!!!! More

Our salesman Randy Thomas is the most honest and sincere car salesman I've ever dealt with. He is the reason we bought from Don Wessel. Integrity matters! Randy Thomas is the most honest and sincere car salesman I've ever dealt with. He is the reason we bought from Don Wessel. Integrity matters! More

Flipped with bad credit Called them, spoke with Tim on the phone about my situation he understood and helped me get out of my car and into a new civic With absolutely no sal Called them, spoke with Tim on the phone about my situation he understood and helped me get out of my car and into a new civic With absolutely no sales pressure Pat my finance Manager was absolutely amazing again no pressure explained both the pros and cons of everything. Overall Perfect experience would highly recommend them to eveyone and anyone More

How You Earn A Customers' Respect. I had a horrible experience at another dealership--- I was lied to about the value of my trade in and my credit score. I left their lot and came to Ho I had a horrible experience at another dealership--- I was lied to about the value of my trade in and my credit score. I left their lot and came to Honda, and after that first sale I knew I was at a place that was up front with me and valued me as a repeat customer. Honesty about my credit score--you guys used the BEST one, and came up over $6,000 MORE on my trade in than the other place. I was so happy. The second time around was so quick and painless it was amazing. I love HONDA cars, and buying here, from the employees of Don Wessel, took away a lot of the anxiety of buying a new car. Thank you for that. More

Easy Process Brad at Don Wessel Honda in Springfield, Missouri, really helped me through my first time buying a car. He explained things to me, and made sure that Brad at Don Wessel Honda in Springfield, Missouri, really helped me through my first time buying a car. He explained things to me, and made sure that I was confident in my decision making. I highly recommend going to Brad and Wessel Honda! More

New Car Purchase Experience We purchased our new Honda CR-V from Don Wessel Honda because we currently have a Honda Accord purchased at Don Wessel and know the quality of the Hon We purchased our new Honda CR-V from Don Wessel Honda because we currently have a Honda Accord purchased at Don Wessel and know the quality of the Honda automobile and the Service Department at Don Wessel. Honda's are durable vehicles and the service requirements are minimal and when needed are performed in a timely and cost effective manner at Don Wessel Honda. additionally, our sales person was very knowledgeable about the features of the CR-V. More

Excellent sales staff and always top notch customer service. I have purchased 2 cars from them and see no reason to go anywhere else. Their service can’t be bea sales staff and always top notch customer service. I have purchased 2 cars from them and see no reason to go anywhere else. Their service can’t be beat! More