Pinegar Honda

Dervin, with whom I delt with at the dealership was outstanding. He was courteous, professional, strait forward and went the extra mile to make sure that my car was taken care of to my satisfaction. outstanding. He was courteous, professional, strait forward and went the extra mile to make sure that my car was taken care of to my satisfaction. More

Came in to look at what 3 row vehicles they had available. I was greeted by the manager who introduced me to a sales consultant, Ben Wells. Ben helped search through the inventory and helped find m available. I was greeted by the manager who introduced me to a sales consultant, Ben Wells. Ben helped search through the inventory and helped find me a few pilots to look at. The one he found was in the back of the lot. They went and got it and brought it up front for us. I wanted to drive it to the edge of town and back. Most dealers leave me with minimal fuel. Ben had a tech top the tank off for me and let me have however much time I needed. We moved our kids' carseats over, loaded up, and headed out. We fell in love with the car and decided to buy it. Ben worked with us on the purchase and walked us through the process. He was transparent about the costs. I didn't realize that cash doesn't have the buying power it used to. The dealership benefits from the in house loans so cash is no longer "king" like it used to be. The car hadn't been certified yet. We went ahead and paid to have it certified which extended the warranty. I'm glad now I bought something from Pinegar Honda instead of FB marketplace. Vehicles on the marketplace are marginally cheaper, but I wouldn't have been able to get the warranty, certification, and piece of mind that comes with this purchase. More

Great experience! Jennifer Moore was wonderful to work with and made process very very easy! Jennifer Moore was wonderful to work with and made process very very easy! More

I purchased a car from them about a year ago. About a month later I picked up a screw in my tire and Pinegar said it needed to be replaced that it was unrepairable. They said it would be in the n About a month later I picked up a screw in my tire and Pinegar said it needed to be replaced that it was unrepairable. They said it would be in the next day. On my way home I stopped at a reputable tire shop to see if they had it in stock. They did and it was almost half the price of Pinegar. I told them to go ahead and put it on. About fifteen minutes later the tech called me and asked me if I was SURE I wanted to replace the tire because it was totally repairable. I walked out having only paid $15 for a repair and it's been fine ever since. Red flag. Yesterday I took my car into Pinegar for my last free oil change. They later came out and handed me an estimate for new wiper blades ($24), a new battery ($176), and a new bulb in my third tail light ($45). Based on my previous shady dealings with them I declined and decided to investigate these needs further. The bulb was a 20 second fix with a $5 bulb. I did it myself. The wipers were fine and only 3 weeks old. The battery tested fine and I've had no issues with it. I guess thinking back I should have realized that this was a shady outfit when their salesman asked us to commit a crime. Yes, you read that right. We came in to the dealership looking for a car. Specifically a Honda Civic. We found what we wanted. We were going to pay cash but it was Friday and the funds from our reverse mortgage (already a done deal) were scheduled to hit our bank account the following Tuesday (Wednesday at the very latest according to the banker). So were planning on coming in Tuesday with a cashiers check. We offered to put a down payment on it to hold it til Tuesday or Wednesday but he said it wasn't necessary. He touched base with us on Monday and I reaffirmed we'd be in either Tuesday or Wednesday latest but he was insistent on setting up a meeting on Tuesday. He told us if the funds from our reverse mortgage don't come in on Tuesday just write us a check for the full amount because it will take a few days for it to hit the bank anyway. Now of course I knew the funds would be in there Wednesday IF they didn't hit my account Tuesday but I did NOT want to commit a crime by writing a check on an account that I knew didn't have the funds in it. Fortunately, the funds DID hit my account on Tuesday but that's not the point. I should have been cautious at that point. More

Baylor was very helpful and knowledgeable about the vehicle I was interested in purchasing. She kept us well informed throughout the ordering process. I am super happy with my purchase and highly recom vehicle I was interested in purchasing. She kept us well informed throughout the ordering process. I am super happy with my purchase and highly recommend Pinegar Honda to anyone looking for a great dependable vehicle new or used. More

We came to Pinegar Honda first thing on a Saturday morning (with an appointment) to meet Baylee Massey. We had two trade ins and had done extensive research on their worth. After talking to her for a morning (with an appointment) to meet Baylee Massey. We had two trade ins and had done extensive research on their worth. After talking to her for a bit, she came back with offers for our two vehicles. One was spot on, and the other was $10K BELOW it’s worth. We were appalled. They refused to budge at all with their offer and ultimately lost us as customers. During our time with her, Baylee also managed to respond with “perfect” when my husband hand mentioned his mother’s passing- she corrected herself but it was still said. She also answered at least 2 phone calls while with us and was terrible at answering questions regarding why their offer was so low. Overall she was unprofessional, rude, and appeared to be downright ignorant to the entire process. For the record, within 20 minutes of arriving at a different dealership, we got offers for both of at vehicles that were within $500 of the offers we had originally anticipated. I can’t speak to any of the other employees at Pinegar, but our experience with Baylee was garbage and I would not recommend her it the dealership to anyone. More

Cathy Jones was very helpful and knowledgable about buying a car. I would recommend if you are thinking of buying a car please go see her. You won’t be disappointed! buying a car. I would recommend if you are thinking of buying a car please go see her. You won’t be disappointed! More

My first time buying from a dealership, and they set the standard for how buying a vehicle should be. Everyone was super helpful, and my salesperson Jennifer, was the best! Great experience, and I'll be go standard for how buying a vehicle should be. Everyone was super helpful, and my salesperson Jennifer, was the best! Great experience, and I'll be going there next time! More

We have been customers of our local Honda dealer (Don Wessel Honda now Pinegar Honda) since our first purchase of an Accord in 1987. The dealership as well as their service dept keeps us coming back! Rec Wessel Honda now Pinegar Honda) since our first purchase of an Accord in 1987. The dealership as well as their service dept keeps us coming back! Recently had our Pilot serviced. Wes (known for years) and Josh are always super helpful. HIGHLY recommend a Honda as well as Pinegar Honda service dept. More

My service rep is Josh and it’s the best experience I’ve had with a dealership he is friendly, courteous, knowledgeable and takes his time to explain anything I don’t understand. If he’s not available when had with a dealership he is friendly, courteous, knowledgeable and takes his time to explain anything I don’t understand. If he’s not available when I call he calls me right back! He has provided the best service I’ve had with a dealership! More