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Pine Belt Subaru

Lakewood, NJ

4.8
3,532 Reviews
At Pine Belt Subaru, we believe choosing the right vehicle is only part of a great automotive experience. Choosing the right dealership matters just as much. We’re especially proud that our dedication to our customers has been recognized with a DealerRater Consumer Satisfaction Award every year since 2018. That recognition means even more to us because it reflects the experiences our customers have with the people at Pine Belt Subaru every day. Whether you’re looking for the confidence of Subaru Symmetrical All-Wheel Drive, advanced safety technology, versatility for your next adventure, or a quality pre-owned vehicle, our team is here to make your experience easy, transparent, and enjoyable from beginning to end. And at Pine Belt Subaru, getting a great deal is only the beginning. Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience. The Pine Belt Promise includes: -Lifetime Engine Warranty on most new and used vehicles -Pine Belt Points that can save you thousands toward future vehicle purchases and service -72-Hour Exchange Program to help ensure you’re completely comfortable with your decision -Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office -Complimentary Car Washes for Life -Paintless Dent Repair Benefits -Windshield Chip Repair Benefits -Lost Key Return Service -And so much more! Our commitment continues long after you take your Subaru home. Our sales, service, parts, and customer care teams are here whenever you need us, with the goal of building a relationship that lasts for years and many miles to come. At Pine Belt Subaru, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come. Experience the Pine Belt Difference. https://www.pinebeltsubaru.com/why-choose-pine-belt/
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1021 Route 88

Lakewood, NJ

08701

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Showing 3,532 reviews

February 05, 2012

I went to Pine Belt Subaru with the expectation of taking a 2012 Outback for a test drive. I found a car on the lot I was interested in and was met outside by Gil, my salesperson. He was friendly and very kn More

by trnjjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil & Jamie
Feb 28, 2012 -

Pine Belt Subaru responded

Trnijohn, Thanks so much for all of your comments about your experience here at Pine Belt! My name is Joe Pagano and I handle customer service here. I am so happy that you were please with you experience at Pine Belt Subaru and your sales associate Gil. We hope you continue to enjoy your new Outback, and should there ever be anything we can do for you, please don’t hesitate to contact me directly at CustomerService@PineBeltCars.com. Thanks again!

February 01, 2012

I had a great experience buying a car from Pine belt Subaru. Sales associate Larry Z. was very knowledgeable and also very pleasant to deal with. John Mailot helped us to close a deal in which we were v More

by Nancy62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mailot
Feb 24, 2012 -

Pine Belt Subaru responded

Nancy62@optonline.net, Congratulations on the purchase of your new Impreza and thank you for taking the time to write this review. I’m so happy that you were pleased with your experience as were as your sales associate Larry and sales manager John. If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com. PS…… Please don’t forget when you refer any friends or family to Pine Belt and they purchase we will make your next car payment!

January 31, 2012

Purchased a new Subaru after 5 or 6 visits over a 6 month period of visits to the dealership. The fourth visit was when we were lucky enough to speak with Dave. Very helpful and laid back. Great per More

by rpietropinto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Charlesworth
Feb 24, 2012 -

Pine Belt Subaru responded

Rpietropinto, Thank you so much for taking the time to write this review. I’m so happy you were pleased with your experience with Pine Belt Subaru as well as your sales associate Dave! If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com.

January 25, 2012

Mark Kriegstein was very helpful and patient with us while we decided which car to buy. Then, while purchasing our pre-owned 2009 Subaru Forester we noticed a couple of things that needed the attention More

by flrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, John, Peter
Feb 24, 2012 -

Pine Belt Subaru responded

Flrace, Congratulations on purchasing your 2009 Subaru Forester!!!! Thank you so much for taking the time to write this review. I’ so happy that you were pleased with your experience with Pine Belt Subaru as well as your sales associate Mark , Sales Manager John, and our Service Manager Pete. If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com.

January 13, 2012

They both made the experience of buy and new car pain free. I first went to Lester Glenn and was looking at a 2011 Forester left over with 9400 miles. At Pine Belt I paid $ 1021.00 more and have a new Fo More

by jjnico167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Charlesworth & John Mailot
Jan 17, 2012 -

Pine Belt Subaru responded

jjnico167@aol.com, Thanks so much for all of your comments about your experience here at Pine Belt! My name is Joe Pagano and I handle customer service here. It is fantastic to hear that your experience here was pain free, and that you got a great deal on your new Forester - especially after your negative experience at another dealer. We hope you continue to enjoy your new Forester, and should there ever be anything we can do for you, please don’t hesitate to contact me directly at CustomerService@PineBeltCars.com. Thanks again!

January 05, 2012

I purchased my first car this past Tuesday at Pinebelt Subaru. I walked in to the dealership with my father and mother on hand to help me make the right decision. I'm 28, but I know nothing about cars o More

by mas851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sikkema, John Mailot
Jan 12, 2012 -

Pine Belt Subaru responded

Here at Pine Belt we know how exciting it is to purchase your new car! But of course, that excitement also comes with some concern about the whole process of visiting a dealership, selecting your car, and financing. I am so happy to hear that Ron was able to make your experience here at Pine Belt Subaru stress free and enjoyable, and that you love your new car! We look forward to seeing you and your family back at Pine Belt Subaru again in the near future, and should you need anything in the meantime, please feel free to contact me, Joe Pagano, at CustomerService@PineBeltCars.com and I will absolutely handle things for you. Thank you

January 01, 2012

I went on line to see what cars were available and then called. Both Lisa's were very helpful and made me feel very at ease. Gil was an excellent salesman. I knew nothing about the Subaru when I walked More

by ritaz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa and Lisa on the phone and Gil was my salesman
Jan 12, 2012 -

Pine Belt Subaru responded

Riatz2, My name is Joe Pagano and I handle customer service here at Pine Belt. I was so happy to read your comments about Lisa and Gil and your entire experience here at Pine Belt Subaru. We always strive to make sure our customers are happy about their visit to our dealership, and educated about the vehicle they purchased. Please know that I will let Gil and Lisa know they did a wonderful job, and should you ever need anything, please feel free to contact them - or me - at CustomerService@PineBeltCars.com. Thanks again!

December 29, 2011

They gave me a very competitive bid initially, were straight forward/honest, and did not try to pull any tricks. I was very pleased dealing with them and I would recommend others to consider purchasing More

by Rich Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Trussdon
Feb 24, 2012 -

Pine Belt Subaru responded

Rich Roberts, Thank you so much for taking the time to complete this review. I am so happy that you were pleased with your experience at Pine Belt Subaru! We always try to make the car buying experience as stress free as possible! If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com. PS…Please don’t forget when you refer friend and family to Pine Belt Subaru we will make your next car payment!!!!!

December 22, 2011

I had a great time at the agency. I was well schooled on my trade in car and had a price in mind what I wanted to pay for a new car. We went around a little (but thats the fun of it) and made the deal. I wa More

by 550
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric,Bill,,Jim got hand shake and thank you from Jamie, James Pfister, Bill Brand
Feb 24, 2012 -

Pine Belt Subaru responded

550, Thank you so much for taking the time to complete this review. I am so happy that Pine Belt Subaru helped you have a fun and knowledgeable car buying experience! If there is anything I can help you with in the future please feel free to contact me, Joseph Pagano, at customerservice@pinebeltcars.com.

December 21, 2011

I called in to Pine Belt Subaru only to get information on the new 2012 Foresters. I had zero intent on purchasing a car at all. I was connect with Matt who was the complete and total opposite of what you More

by AngryBulldog75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mazza, Matt Mazza
Dec 29, 2011 -

Pine Belt Subaru responded

AngryBulldog75, My name is Joe Pagano and I handle customer service here at Pine Belt. I am thrilled to hear that you were so happy speaking with Matt on the phone, and also felt so positively about your experience in the dealership with the rest of our team. Your recommendations mean the world to us, and I am sure everyone at Pine Belt Subaru, especially Matt, will be very excited to read your comments. Should there ever be anything e can do for you, please don’t hesitate to contact me directly at CustomerService@PineBeltCars.com. Thanks again and happy New Year!